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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"
Post edited Yesterday by TheTomasz
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dudalb: :Probably a stupid question:How do you enable cloud save for a GOG game? or does it do automatically if you open the game in Galssy?
And does the Galaxy browser automatically update to the latest version?
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Fairfox: ^^^ Nup.

Accident Lee loaded this instead ooof Guild of Dungeoneering (welp, not playeded anythang in a chicken-ass age) 'n', liek, it eated up all mah (as good as) office compy's resources becaaause it totes sucks.

(cappy) BUT.

Seems to work a-ok nao. Looks identi-similar to before, tho-tho.

*closes Galaxy forevah*
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dudalb: If somebody is asking a serious question, he deserves a serious reply, not a bunch of hipster gibberish.
It's usually enabled by default if a game supports cloud saving. To check whether a supported game has cloud saving active, go to the game in question in Galaxy, click "More" then select "Settings" from the the "More" drop down menu and you should see the cloud saving setting there.
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AlbertCole: Is anyone else experiencing issues with the install process after the update? It always fails during the DirectX setup. I tested three games so far: Fallout Tactics Classic, Jade Empire and Mount & Blade (running Galaxy as admin).

Edit: A warning pops up saying "invalid command line option".
I am not sure but perhaps running Galaxy as admin may have something to do with it? Can you try to reproduce the problem without running Galaxy as admin, please?

Just trying to eliminate variables with my suggestion :)
Post edited April 26, 2017 by JudasIscariot
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brainvision: - is there a way to check and edit/delete what is saved on cloud?
Without going into too many details, every save that your game stores in the local folder is also in the GOG Galaxy Cloud - that's regarding the checking part. As for editing / deleting saves: if you launch the game and edit or remove saves from within the game then they should be removed from the cloud once you exit the game (keep in mind that for this to work, saves must be deleted when the game is running)
Post edited April 28, 2017 by Destro
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DDT2005: I have one computer that has no trouble at all and another that does, and exhibits this exact same behavior. I have completely uninstalled and reinstalled Galaxy to no avail. BTW, only one computer connected at a time to gog.com.
(...)
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dim.146: Yes, exactly the same here. Before the most recent update, I almost never had a problem with Galaxy, now it cannot stay up for more than ~10 seconds. The GalaxyCommunicationService is apparently pretty buggy.
(...)
Hi,

sorry if you are experiencing this issue. We suspect this is a problem of running Galaxy over Remote Desktop, which we do not currently support. If you think this is not your case, please open an issue at http://mantis.gog.com, attaching your logs and any information about your machine that you might find relevant (for example using other remoting software, using Active Directory, or having any non-basic setup in terms of user accounts).

Regards,

Liosan
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rignes: Has anyone else noticed that the cloud sync of saves only happens when launching a game from within the Galaxy Client itself? In other words, if I used the desktop icon created during the install to launch the game I get neither the cloud sync nor the overlay.

Is this expected behavior?
It might change in the future to be more seamless (people probably used to other clients that force it), but this is the case. If you're using the desktop icon - it will take you straight to your game without GOG Galaxy time tracking, overlay, cloud saves sync trigger (it will sync later of course) etc. So if you'd uninstall GOG Galaxy (for some crazy reason!) this icon still works.
I recommend running your games through in-Galaxy play option. :)
Hi all,

we had an outage yesterday, and most of the above issues can be traced to that. We have managed to solve most of the problem by now :) Sorry for the trouble.

Liosan
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Liosan: snip
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BKGaming: What about the other people with this issue? I don't know seems a bit unlikely this is totally related to using remote desktop (unless your talking specifically about that user)... I've seen like 5 - 10 people suggest this issue is happening to them. I mean you got four people here claiming it's happening, some on Windows and other on a MAC . Also a report and another in a [url=https://www.gog.com/forum/general/gog_galaxy_126_crashes_when_i_log_in]thead and a few people in this very thread and some I'm probably missing. Just pointing out it seems to be kind of more widespread on 1.2.6 then your average issue with Galaxy.
Thanks for those links, I'll look into those. I'm definitively not saying this is strictly Remote Desktop related. Well, especially the one on MacOS isn't :) We're looking into these issues right now.

Liosan
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takezodunmer2005: Galaxy vers 1.2.6 is always freezing, especially frustrating seeing as I have close to 500 games that are updating at this time, I constantly have to hard restart it! Otherwise, I love using it, but it looks like I'll have to revert back to my manual short-cuts from now on if this keeps up!

I'm just glad steam doesn't behave the same, otherwise I would be locked out of my games!

EDIT: Goddammit it Froze yet again after I exited a game, I'm reverting back to 1.1 beta as it was much more stable than 1.2!
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Franck19520: Same here!!! got 900 games and same problem : GoG Galaxy 1.2.6 froze after a while... constantly need to restart it... after a few tests i think this is an issue with games auto-updating... have you tried to uninstall a game an just after to reinstall it? For me if i do that, Galaxy stuck on getting file list...for a long time before updating...(neither if I restart Galaxy, update start immediatly...) I think that the same problem when it freeze... Always before freezing i can read in the log something like: "[Information][ (0)]: The scheduling for the periodic product check was skipped as the installer is busy." And when this message appear, I can't access galaxy anymore...
By the way it's just a theory and after googling this problem the last few days, no-one exept me (and possibly you...) seems to have this problem... Possibly the large library of games cause the issue...
I f you find a solution, Please share... if the issues persists i'll go to reports the bugs on the official service support... but if effectively we are only a few with large library installed, seems we need to wait before the problem become a priority bug if you want my advice...
Definitely send your logs to mantis bug tracking system, instructions are here:
https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread/post1

Large library is known to be slowing down especially opening the Galaxy Client, but it might be that or something different.
We have a room for improvements there, so it would be nice to look at your logs.
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Johny.: snip
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BKGaming: I seem to be getting a weird bug in Galaxy, the game Kenshi is telling me there is an update from 0.95.29 -> 0.95.33 but when I go to update it, it finishes and Galaxy says it's installed... but the blue dot remains and Galaxy tells me I'm still on 0.95.29.

Any ideas?
Did you install this game via standalone installer, or via Galaxy Client?
Could you describe the "when I go to update it" step?

I would recommend contacting support, so they can check the game itself.
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yongra: GOG Galaxy on my PC just close after telling me connection to the GOG Service was lost. Still having server outage? It was doing that when I first updated to 1.2.6 but started to work about a day later and stayed up for few days and now the disconnect is happening again.
Hi yongra,

The message about "Connection to GOG Galaxy Communication Service was lost" is unrelated to our server outage. It is a problem on your machine, most commonly due to using Remote Desktop - which GOG Galaxy does not currently support.. If you are experiencing this without using Remote Desktop, then please report an issue at http://mantis.gog.com

Liosan
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BKGaming: 1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
Which game you're referring to?
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Johny.: Which game you're referring to?
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BKGaming: JMich might be correct. It's not any one particular game. I was seeing it in a few random games last night. Sometimes I will look at it for a game and it will show "There are no downloads for this game" and look at it again later on and then the downloads show fine.

Most likely some kind of connection issue or the server was acting up...

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JMich: ...similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
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BKGaming: Unfortunately I get this constantly regardless if I'm downloading something. I don't quite know what the issue is but if I restart Galaxy it will work normal for about 10 - 15 min then go back to taking a really long time. We're talking 10 - 15 min to load the install window in some cases as well as games pages and stuff if viewed for uninstalled games. Settings like languages will also sit and spin. The longer Galaxy is running the worse it is. Check connection speed and it's normal, web sites work fine, etc.

No idea why, but I've put detailed logs on mantis but haven't heard anything yet. Maybe this is just a side effect of that issue. :(

EDIT: Actually I have now CONFIRMED it is a side effect of the above issue. I found a game with this issue, and restarted Galaxy. The language setting took a 10 - 20 seconds to load after restart and then the backups showed fine. Before the restart it would just sit there and spin and spin.
I can confirm something similar (less time to wait than for you, but it's still long) happens on my network at home, possibly on any network outside of GOG HQ. :)

Also, we'll see into why you see "There are no downloads for this game" before the data loads (obviously false information).
Post edited May 16, 2017 by Johny.
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takezodunmer2005: (snip)
The maddening thing is that version 1.1 worked flawlessly and for some reason, the damn program constantly freezes up and cannot even update/fully install my games without a hard re-start via process hacker/Task Manager!
(snip)
Bugfixes for freezes are coming in next update 1.2.7 AKA bug hunting. :) I hope it will resolve your issue.

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Philby: (snip)
It didn't delete all the files or do proper un-installs, it seems to have just removed them from the installed list. How can I repair or re-install to the same existing location and import my games which are still there? (snip)
Install GOG Galaxy, then try to use Scan&Import method (top-left GOG logo -> Scan & Import ; or your game view -> MORE -> manage installation -> import folder) to import your games. If it's a success, you can try Veryfy & Repair (game view -> MORE -> manage installation -> Verify/Repair).

If the games won't import for you - go to your library and install them and override your games locations.
I recommend to backup those games saves just in case.

Next time you can contact our support for that. :)
Post edited May 17, 2017 by Johny.
Hi all,

we just released GOG Galaxy 1.2.7, mostly with a bunch of stability improvements and bugfixes. You'll find the changelog in the usual spots - in the pinned post in this thread, and in the menu in top left corner of GOG Galaxy :)

Liosan