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welcome to the official GOG Galaxy forum thread. Please read the below info first:


List of games supporting various GOG Galaxy features:
Cloud Saves:


Please use: and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)


Please use: For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.


1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

- Galaxy cannot be launched by other users on the same computer

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection
Post edited June 12, 2019 by TheTomasz
tarasis: Newest beta won't open for me. Says "Failed to load game database"

-- Edit --

Bug report added

Looking at the logs, seems to be choking on "Independence War 2: Edge of Chaos"

"Critical exception during ClientCore task LoadProductsTask: Error Message: Product Settings for 1207658873 not found in DB."
Bethezer: I have the same error message "Failed to load game database", but I do not even own Independence War 2... where I can check what causes the error in my case, so I can add it to your mantis ticket?
Hey, thanks for info and sorry it broke.

If you'd compress (eg. to zip) and upload logs to the mantis issue that Tarasis created, it will be enough. We'll take a look what happened there and try to deduce what is causing the errors
TheTomasz: Hey, ...
toxicTom: Hey back. In my case everything seems to go smoothly so far. Just saying, because usually only the people with problems give feedback :-)
Thanks for info :)

Snowman59: Hi there,

So I have a problem since a couple of hours : GOG Galaxy doesn't open anymore, I got the message "Fatal Error : Failed to load game database".

I don't know what happened, everything was fine today until I tried to open Galaxy, an update was downloading and then stopped with the message above.

Any idea how to solve that ?

Thanks in advance.
tarasis: Add to my bug report, , upload your logs and storage folders.

The way to be able to use Galaxy is to delete your Storage folder, which will make galaxy forget all the games you have currently installed. Then re-import the games using the "scan & import from GOG Galaxy logo menu" per TheTomasz on the bug thread.
What tarasis said :)
Warrgarbl: Is there some way to rename the games in the GoG Galaxy list? The reason I am asking is that Realms of Arkania 1&2 are called as such, whilst Realms of Arkania 3 is correctly translated to German. This hurts my OCD since the games are not grouped together, and it even is a German game, after all: Is there any way...?
Can you trigger refreshing data for those games and click them, go to the Game View, and check if it's OK now? :)
cristhianfs: Apparently the latest beta update made the startup of the galaxy client very slow, like 20+ seconds on a SSD drive, is there a fix for this? Are you aware of the issue? Thanks

we are not aware of consistent slow startup on newest Beta update. The first start of Galaxy might take a little longer as it is migrating some data from the previous version of Galaxy, but all subsequent launches should not encounter that situation.

So if your GOG Galaxy is consequently launching slow, please fill a report on and we'll try to find the issue.

Also please note, that if installation or update of a game is in progress during GOG Galaxy start, that might also influence startup time
cristhianfs: I have roughly 372 games, maybe what causes the delay is the building of that library. I'll keep checking, hoping in future versions this gets fixed. Thanks!
We will definitely aim to get this fixed. :) This is important for us too.
Johny.: Can you trigger refreshing data for those games and click them, go to the Game View, and check if it's OK now? :)
Warrgarbl: Oh, wow! That was quick - very cool, thank you! However, now it looks like this:

Das schwarze Auge 2: Sternenschweif
Das schwarze Auge: Schatten über Riva
Das schwarze Auge: Schicksalsklinge

I'd suggest either removing the number from Sternenschweif or adding the numbers to the others, too (which I would prefer). However, it's actually "Die Schicksalsklinge", to be correct.

Thank you for your quick reaction! Really amazed by this :)
Try now and let us now how's your OTS after that. ;)
Post edited May 15, 2018 by Johny.
pkk234: So I've had a problem loggin in through Galaxy for months now. It's minimal, but annoying.

Either A:
I enter my information, press enter, and the same box asking for my info comes up, as if I hadn't done it right before.

Or B:
I enter my information, press enter, and a box appears with options to change my profile pic, password and something else I forgot.

In both cases I have to click outside of those boxes, get the unlogged in Galaxy into focus, then click on 'Connect Now' or something to log-in successfully. It happens often enough that I'm used to it now.
If you wish, you can click "monitor" on the issue here (log in to first):
Another user reported the same thing.

Two questions for you: do you log out before closing GOG Galaxy? Do you have the option "Keep me logged in" unchecked?

I cannot reproduce this in any way. :(
rakenan: Ever since 1.2.42, GoG Galaxy is completely non-functional for me. It just shows a blank white screen. If I wait a really long time, it turns into a blank black screen, which is not a meaningful improvement.
This might be an issue that we have a fix for, which will be released very soon. Please wait with report until new version of GOG Galaxy. :) 1.2.43 (not beta)
Post edited May 28, 2018 by Johny.
BuggyBoii: There is no resume support in the software like on steam?
Hi and thanks for checking GOG Galaxy!
Galaxy does have a resume system which should work in typical cases (like closing the application or pausing download manually) in such cases we expect data loss to be up to 100MB (usually significantly less). In the case of hard power cutoffs the loss in data my be larger due to many factors like the size of file that is currently downloaded, the way the particular game build is constructed and more.
In the case of Witcher 3 and power cutoffs I've seen data losses up to hundreds of megs, which is higher then we would like it to be, but we hope it shouldn't ruin the experience even in extreme conditions.
Note in the case of download breaking, we have to balance between not losing data, having fast download and keeping GOG Galaxy responsive. This is why we've accepted that some data may be lost in order to keep the general experience smooth.

Did your download resumed after power loss or you had to restart manually? After actual download is started (which is indicated by a status and the download speed higher than zero being displayed) it should always resume, even if some data were lost. Please let us know if that wasn't the case for you.
Post edited May 28, 2018 by YesterB

great news today! We have released a new version of GOG Galaxy. It is 1.2.43 now and it brings quite nice improvements.

As a followup change in GOG Galaxy due to release of Profiles (, when you click on a friend in GOG Galaxy it will open their profile page!

We have also added a way to dismiss our desktop notification, with right-click of your mouse. I love this change:)

The problem you guys have reported with downloads sometimes getting stuck at 99% and speed going down to few kb/s should also be fixed. Random one chunk of download was not being cooperative and GOG Galaxy will dismiss it much faster than before now.

The rest the changes can be found in the changelog as always.


we've got reports that after last update (1.2.43) GOG Galaxy is crashing. Worry not, there is an easy workaround for it :)

The crash may only happen when GOG Galaxy is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version.

That is probably not most common situation, but still may happen.

Workaround is simple, you can choose one:
- Launch GalaxyClient.exe from GOG Galaxy installation directory (Default: C:\Program Files (x86)\GOG Galaxy)
- Open Start Menu, look for GOG galaxy and launch it

We are working on a fix, it will be probably released next week.
Post edited July 11, 2018 by TheTomasz
necrofile: Those links install Galaxy.

Edit: I was mistaken. It added the games to Galaxy and launched it after install but I can run them without it. Apologies.
PassiveZombie: Along these lines, I just picked Ziggurat up for free (thanks, GOG). I noticed that a large blue "Download with GOG Galaxy" button is quite prominent, and I had to search for the game files. I noticed that such is the case for several other games that were not previous on Galaxy. Is this a transition to having Galaxy associated with every game out there and, eventually, making it impossible to avoid? It certainly seems to be heading in that direction.
This change is related to our recent introduction of web installers. You can read more about it in its topic. In particular, here:
and here:

TL;DR: web installers replace the Galaxy-bundled installers. The "classic" offline installers are not going anywhere :) You can find them in the dropdown below the big blue button (click "Download offline backup game installers").
TheTomasz: We are working on a fix, it will be probably released next week.
BKGaming: We're a little late on that aren't we? Good thing you went with probably. :P

I knew i forgot about something!

we have released GOG Galaxy version 1.2.44.

The release is aimed to fix problems with installations and crash when GOG Galaxy is started by game's desktop shortcut.
Nguy_n___c_H_nh: Updated Galaxy to 1.2.7, but Witcher 3 isn't running any more.
witcher3 exe appears in the task manager, using one cpu core and ram usage is rising and rising. Game doesn't start
That's...a rather old version of Galaxy. Can you update it to 1.2.44?

As for Witcher 3, please make sure you are running the latest drivers for your graphics card.
Post edited June 14, 2018 by JudasIscariot
BKGaming: Between the slow fixes and long drawn out major updates (hello 1.3 where are you?) I can understand the frustration. For sure a lot of us would like to see more progress.

GOG's inability to communicate with us on these issues is also frustrating, we need more and deserve more info on Galaxy
We are preparing something very special for you all, and we're working hard on Galaxy Client now. :) Works didn't slow down - just the opposite. We will not share details about changes that are incoming, though.