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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.27 Beta (October 24, 2017)
Changes and Improvements:
- A dialog will now be shown if the cloud save sync fails due to not enough space in the cloud
- Improved security in communication between Galaxy Overlay and it's UI
Bugfixes:
- MORE dropdown, or GOG Logo dropdown will not fail to open anymore (happened sometimes)
- [MacOS] Fixed Scan & Import falling in recursive loop, when encountering a symlink leading to root directory (Such symlinks happened in WINE games, eg. Baldur's Gate: The Original Saga)
- Fixed possible cloud saves synchronization freeze after a failure in receiving synchronization request
- Game update will no longer result in broken installation, when new version doesn't have previously installed language
- GOG Galaxy will no longer fail to update itself in some instances due to insufficient permissions
- Error popups (like "Failed to load game database") will be now translated to your application's language

1.2.28 Beta (October 31, 2017)
- New configuration tools for GOG Galaxy SDK

1.2.29 (November 14, 2017)
Changes and Improvements:
- Galaxy will no longer consider partial cloud saves sync (only pull) as complete
- Tweaked desktop notification animations
- Galaxy will no longer periodically fetch friends online status from the server (it will work OK via websockets)
Bugfixes:
- Unity games will no longer hang on Nvidia graphics cards with Overlay turned on
- Fixed several issues which caused game images in the sidebar to not appear
- Fixed a few cases where extracting the archive with game images did not happen (e.g. when the game was installed with an offline installer)
- Faster shutdown during a game update
- Overlay and game time tracking will properly work with games that uses launchers
- [macOS] Fixed a crash, which happend during updating Tyranny with all DLCs
- Fixed background image not being refreshed after it's source has been changed

1.2.30 Beta (December 04, 2017)
- Testing cloudstorage configuration

1.2.31 (07 December, 2017)
Changes and Improvements:
- Improved Overlay scaling on high resolution displays, as well as on low resolutions (for retro games on fullscreen)
- Decreased minimum resolution threshold required for overlay to work
- Game time is saved when closing Galaxy while a game is running
Bugfixes:
- [Windows 10 Fall Creator's update] Fixed Galaxy being auto-started by the system when auto-start was disabled in Galaxy settings
- [Windows] Fixed some cases of "Connection to Communication Service was lost and could not be restored"
- FPS counter will be properly showing up when using AMD graphics cards
- Desktop notification will not be shown if you are using fullscreen application (eg. playing non-GOG game)
- Fixed bug that caused problem with updating games because their files were marked as read only
- Game time tracking information will no longer be lost if you were disconnected when shutting down a game
- Fixed an issue with Overlay not showing up in Elex, when using AMD graphics cards
- Screenshots will work properly in DirectX8 games (eg. Zwei)
- Screenshots won't capture Overlay notifications in DirectX11 games (eg. Elex)
- Fixed rendering issue in OpenGL games (eg. Owlboy)
- Fixed rendering issue in DirectX8 games (eg. Mafia)

1.2.32 (December 20, 2017)
Changes and Improvements:
- Galaxy backend will try to determine best servers for Galaxy Updates
Bugfixes:
- Fix for GOG Galaxy starting very slowly
- Galaxy will not crash when was unable to read user preferences file during initialization
- Friend online notifications won't appear in batches after you wake your system from sleep, or regain internet connectivity
- Galaxy will not falsely bump your gametime tracking by huge value when failing to start a game

1.2.33 (January 10, 2018)
- GOG Galaxy SDK optimizations and bugfixes

1.2.34 (January 17, 2018)
- GOG Galaxy SDK small bugfix in logging routine

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.36 (January 31, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- Fixed a bug in GOG Galaxy SDK, which could cause games to crash
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates
Post edited February 05, 2018 by Liosan
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Johny.: Definitely send your logs to mantis bug tracking system, instructions are here:
https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread/post1

Large library is known to be slowing down especially opening the Galaxy Client, but it might be that or something different.
We have a room for improvements there, so it would be nice to look at your logs.
Will be sending my logs in asap, it doesn't matter if I'm downloading, updating or even offline as a simple game loader, the results are the same, it always freezes up after 10-20 minutes!...

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Franck19520: Same here!!! got 900 games and same problem : GoG Galaxy 1.2.6 froze after a while... constantly need to restart it... after a few tests i think this is an issue with games auto-updating... have you tried to uninstall a game an just after to reinstall it? For me if i do that, Galaxy stuck on getting file list...for a long time before updating...(neither if I restart Galaxy, update start immediatly...) I think that the same problem when it freeze... Always before freezing i can read in the log something like: "[Information][ (0)]: The scheduling for the periodic product check was skipped as the installer is busy." And when this message appear, I can't access galaxy anymore...
By the way it's just a theory and after googling this problem the last few days, no-one exept me (and possibly you...) seems to have this problem... Possibly the large library of games cause the issue...
I f you find a solution, Please share... if the issues persists i'll go to reports the bugs on the official service support... but if effectively we are only a few with large library installed, seems we need to wait before the problem become a priority bug if you want my advice...
I will have to resort to installing the 1.1 version alongside the 1.26 version, I will use the 1.1 version as an offline game loader while the updated version as the online installer/updater...That means blocking it from my firewall so I hope it works as I don't want to have to block it via the host file!
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Johny.: snip
I seem to be getting a weird bug in Galaxy, the game Kenshi is telling me there is an update from 0.95.29 -> 0.95.33 but when I go to update it, it finishes and Galaxy says it's installed... but the blue dot remains and Galaxy tells me I'm still on 0.95.29.

Any ideas?
Post edited May 04, 2017 by BKGaming
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Johny.: snip
avatar
BKGaming: I seem to be getting a weird bug in Galaxy, the game Kenshi is telling me there is an update from 0.95.29 -> 0.95.33 but when I go to update it, it finishes and Galaxy says it's installed... but the blue dot remains and Galaxy tells me I'm still on 0.95.29.

Any ideas?
Did you install this game via standalone installer, or via Galaxy Client?
Could you describe the "when I go to update it" step?

I would recommend contacting support, so they can check the game itself.
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yongra: GOG Galaxy on my PC just close after telling me connection to the GOG Service was lost. Still having server outage? It was doing that when I first updated to 1.2.6 but started to work about a day later and stayed up for few days and now the disconnect is happening again.
Hi yongra,

The message about "Connection to GOG Galaxy Communication Service was lost" is unrelated to our server outage. It is a problem on your machine, most commonly due to using Remote Desktop - which GOG Galaxy does not currently support.. If you are experiencing this without using Remote Desktop, then please report an issue at http://mantis.gog.com

Liosan
EDIT: I decided to wipe my PC due to some othe issues I was having with the the creators update on Windows 10. so let's see if that fixes Galaxy as well. Orginal message follows.

EDIT2: So far so good, everything seems to be working so much better right now out side of a small bug that happen when I first installed Galaxy, but a restart fixed it. :)

---

Okay somebody really needs to look into this looooooong abort time. I told Galaxy to abort a 3GB update and I have been waiting probably close to 10 min now for it to abort the update and delete it. *Takes a hammer to Galaxy*

This is a bad as the 15-20 min wait for the install window to load... I'm wondering if I just need to re-install Galaxy completely as I haven't really seen anyone else mention these two issues. :(
Post edited May 05, 2017 by BKGaming
Three days ago my support ticket was assigned to a guy (or girl) named Raff. Still not a single reply. I really want to continue the game but I also want to use the achievements in this case.

Edit: Still nothing - not even a note or a single reply. Why bother assigning a case to somebody at all if this person does not seem to do anything with it? Maybe I should just refund the game because achievements were part of the deal! Basicalyy I paid the complete money but did not get the complete product.
Post edited May 06, 2017 by MarkoH01
Usually I'm against Friday patches, but considering this was a messed up week for GOG (from what I hear due to Polish holidays) I still kinda hope we see the 1.2.7 update today. :D

EDIT: Not this week I guess, hopefully early next week then.
Post edited May 06, 2017 by BKGaming
I just wanted to check with anyone else,

Does the in-game overlay work yet? I haven't been able to use it, even after re-installing Galaxy.

Cheers
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Travo147: I just wanted to check with anyone else,

Does the in-game overlay work yet? I haven't been able to use it, even after re-installing Galaxy.

Cheers
Yes it works with supported games. If you have certain software in the background like RivaTuner in may interfere with it. If a game has overlay support there will be a checkbox by going to the game -> MORE -> settings.
avatar
Travo147: I just wanted to check with anyone else,

Does the in-game overlay work yet? I haven't been able to use it, even after re-installing Galaxy.

Cheers
avatar
BKGaming: Yes it works with supported games. If you have certain software in the background like RivaTuner in may interfere with it. If a game has overlay support there will be a checkbox by going to the game -> MORE -> settings.
Yea, so games like The Witcher 3 and Divinity

Oh RivaTuner might be doing it then...

Is there a way for it to work with Riva? I use it for my computer monitoring and it's linked with the MSI Afterburner overclocking, so I don't really want to turn it off.
avatar
Travo147: Oh RivaTuner might be doing it then...

Is there a way for it to work with Riva? I use it for my computer monitoring and it's linked with the MSI Afterburner overclocking, so I don't really want to turn it off.
Not that I know of. It's known to not work currently and I'm not sure anyone has come up with a solution yet...
avatar
Johny.: snip
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Liosan: snip
Here is an idea, if you are installing a game and you go to install another game while the original game is still downloading, Galaxy should automatically pause the download until the install window has finished loading for the next game your adding to the queue. Then automatically resume when user hits continue. Why?

Because if the bandwidth limit isn't set Galaxy uses all available bandwidth and this makes the install window take a lot longer to load and probably also results in the server issue messages during install I sometimes get when a game is already downloading.

I've started manually doing this myself, though sometimes I forget. But by doing so I have noticed a decrease in loading time for the install window, and no server error messages... would be nice if Galaxy just automatically did this.
Post edited May 07, 2017 by BKGaming
avatar
Travo147: I just wanted to check with anyone else,

Does the in-game overlay work yet? I haven't been able to use it, even after re-installing Galaxy.

Cheers
avatar
BKGaming: Yes it works with supported games. If you have certain software in the background like RivaTuner in may interfere with it. If a game has overlay support there will be a checkbox by going to the game -> MORE -> settings.
In addition to this: If you have used a backup installer to install the game and turned off auto updates in Galaxy you might have to "update" to the latest version (in Galaxy) of the game if you want to use Galaxy overlay. As I pointed out several times: When using backup installers Galaxy atm does not recognize that even if the game is up to date the Galaxy part of the game is not. If those mentioned checkboxes are missing try this.
Post edited May 07, 2017 by MarkoH01
I had to break down and use steam's launcher for my gog library, was going to use my folders, but I have far too many games for this to be a preferred method...I miss using galaxy! I'll just have to wait for Galaxy 1.3-2.0...
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takezodunmer2005: I had to break down and use steam's launcher for my gog library, was going to use my folders, but I have far too many games for this to be a preferred method...I miss using galaxy! I'll just have to wait for Galaxy 1.3-2.0...
If you are talking about doing that because of the freezing issue, Liosan said they will release a fix ASAP... now that they have dump file to better tell what the issue is. It may even be fixed this coming week , however it's always possible your issue is slightly different than Franck19520's freezing issue.