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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- FPS counter is not visible outside of the overlay
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.0 (March 22, 2017)
Changes and Improvements:

- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, and auto-updating games
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Small abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed crash when logging out with "New post" popup open
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could stop downloading due to App Nap
- MacOS: Fixed game processes not being properly cleaned up after exiting

1.2.1 (March 23, 2017)
- Cloud Saves bugfixes and optimizations

1.2.2 (March 30, 2017)
Bugfixes:
- Accept and Decline buttons on Game invites will be shown properly inside chat in the overlay
- Accepting game invites inside chat in the overlay will work properly (Among affected games were Shadow Warrior 2, Dying Light)

1.2.3 (April 03, 2017)
Changes and Improvements:
- We've added ability to abort cloud saves synchronization
- Usernames and game titles are now displayed in the original form instead of being uppercased
- Disallowed unchecking 'Test upcoming features in GOG Galaxy public betas' option in settings, and added a link to instructions on how to revert Galaxy version to 1.1
- Changed achievements' rarity level boundaries. Changed 'Unique' rarity level to 'Epic'
- Improved handling of installing dependencies (eg. VS C++ 2015 redistributables) and recovering in case of failures
- Removed alphabetical sorting from achievements
- Improved performance (CPU, memory) and stability (Crash fixes)
- Optimizations in Cloud Saves syncing

Bugfixes:
- Fixed 'Not synced' status for cloud saves in freshly-installed games
- Fixed Galaxy interfering with games launched in fullscreen
- Respecting language set in Settings for game description
- Improved scaling of popup windows (e.g. settings, chat) on HiDPI screens
- Initial size of main GOG Galaxy window will respect Windows scaling
- Fixed game installed/updated notification sounds
- Fixed notifications not being translated
- (X) Abort Button will not be shown without a status

1.2.4 (April 06, 2017)
Bugfixes:
- Overlay will work properly after accept game invites
- Optimization in Cloud Saves upload mechanism

1.2.5 (April 12, 2017)
Changes and Improvements:
- A new overlay was released fixing many bugs and crashes with various games
- We've added ability to disable overlay on per-game basis
- We've added ability to disable cloud saves synchronization on per-game basis
- UI changes in game settings
- Improved readability of feature descriptions in Galaxy Client settings window
- Changelog texts of the game and Galaxy Client are positioned better

Bugfixes:
- Blue dot for update available will not be shown after scan&import with global auto-updates turned off
- When you change sidebar layout - the blue dot for update available will not disappear
- Fixed a bug that online status of your friend (in friends window) sometimes stopped updating
- Few crash fixes when Galaxy Client was losing connection to Galaxy Communication Service
- Overlay will no longer create empty folders in screenshots directory

1.2.6 (April 25, 2017)
Changes and improvements:
- Reintroduced option to specify extras download path
- Added "Show screenshots" option under More, Manage Installation
- Further reduced CPU usage when GOG Galaxy is idle
- Notifications now appear by sliding in from off-screen instead of zooming
- "Cloud saves not synced" does not appear before first synchronization - it appears only when sync failed

Bugfixes:
- Fixed rare bug preventing game updates after reenabling Auto-updates in Settings
- Fixed not showing any friends in "Friends Activity" if both Game Time Tracking and Achievements are disabled
- Notification that you've just sent a game invite (in overlay) will not show if you've disabled "Game invite" notification category
- Proper chat window will open when using "Start conversation" in GOG forum

1.2.7 (May 17, 2017)
Changes and improvements:
- Improved keeping online statuses of your friends up to date in chat window
- Improved the speed of Scan & Import
- Buttons in Downloads Settings looks better when the path is short
Bugfixes:
- Game installations and updates no longer get stuck on 'Getting file list...' operation (It was rather more likely to happen when you've had over 900 games installed)
- Fixed 'Server problem' caused by Galaxy Client itself (Rare situation, which involved update of VC 2015 redistributables installers)
- Fixed a bug that online status of your friend (in friends window) sometimes stopped updating when you clicked to open chat with him
- Fixed a bug when periodic cloud save sync was aborting after first failure - we're continuing with remaining games now
- Corrupted cache file will no longer prevent Galaxy from connecting to GOG.com services
- [Windows 7] Fixed an issue with part of the screen blinking for split of a second when showing first desktop notification

1.2.8 (May 19, 2017)
Bugfixes:
- Fixed issue causing some games not to launch if overlay was disabled

1.2.9 (May 22, 2017)
Changes and improvements:
- Online statuses in friends activity section of Game View
- Added Limited support for Chinese (Simplified) language
- Improved looks of overlay's game invite screen when you have connection problems
- Improved readability of Japanese fonts

Bugfixes:
- Screenshots in some games will no longer be transparent
- "Disable overlay" per-game setting is remembered properly
- Removed several scenarios where GOG Galaxy could freeze
- Resolved several edge-case problems with GOG Galaxy uninstallation
- GOG Galaxy Overlay will no longer lose connectivity after playing for over an hour

1.2.10 (June 05, 2017)
- Changes and improvements:
- Decreased Galaxy Client's RAM usage, especially when having lots of games installed
- Small improvement of Galaxy Client loading time when having lots of games installed
- Small UI performance improvements
- Game invites in the Overlay are now translated

Bugfixes:
- Overlay should no longer lose authentication while opening shop

1.2.11 (June 09, 2017) Beta

Changes and improvements:
Standardized usage of language codes between all Galaxy components, backend and website
Friends and chat in The Overlay are now translated to other languages
EULAs on Game's installation screen now contain more information about it's dependencies

1.2.12 (June 20, 2017)
Changes and Improvements:
- Improved bandwidth limit and bandwidth schedule input behavior

Bugfixes:
- Game language dropdown is no longer visible when the game is not installed
Post edited June 21, 2017 by TheTomasz
still missing the functionality to have clicking X in corner close the client :(
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SquigglyBoo: still missing the functionality to have clicking X in corner close the client :(
GOG COM logo -> exit. Two clicks instead of one, but not that hard. I've gotten use to doing it now at this point.
Why do I keep getting 'There was a problem with updating the application. You can always download the latest version from: https://www.gog.com/galaxy' error even though I've the latest version?

Tried reinstalling and uninstalling too.

Any help would be much appreciated :)
avatar
Sniskerbobberton: Why do I keep getting 'There was a problem with updating the application. You can always download the latest version from: https://www.gog.com/galaxy' error even though I've the latest version?

Tried reinstalling and uninstalling too.

Any help would be much appreciated :)
I'm getting the same error message. ^ I started getting that error about a month or two ago, but when I finally got around to manually updating Galaxy, I ran into an issue with the installer (release 1.2.10, I think?). Just now, I downloaded and ran the installer for the latest release (1.2.12) and was able to successfully update Galaxy. However, the aforementioned error is still coming up.
Multiplayer with Galaxy

I would like to try some multiplayer games and I have a few questions.

1. Does Galaxy support Multiplayer
2. What multiplayer game have you played on Galaxy.
3. Did you enjoy it & was there several people on it?

Thanks!
avatar
Sniskerbobberton: Why do I keep getting 'There was a problem with updating the application. You can always download the latest version from: https://www.gog.com/galaxy' error even though I've the latest version?

Tried reinstalling and uninstalling too.

Any help would be much appreciated :)
avatar
xChelleShockx: I'm getting the same error message. ^ I started getting that error about a month or two ago, but when I finally got around to manually updating Galaxy, I ran into an issue with the installer (release 1.2.10, I think?). Just now, I downloaded and ran the installer for the latest release (1.2.12) and was able to successfully update Galaxy. However, the aforementioned error is still coming up.
Thanks for letting me know. I'm glad I'm not the only one it has happened to, it's a really annoying error wish we could get some help with it...
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Venom: Games installed via GOG Galaxy now have shortcuts that also point to GOG Galaxy, so that you will get all the features (game time tracking, achievements, overlay, multiplayer, cloud saves etc.) when launching games via shortcut.
I haven't noticed this until now after launching Grim Dawn, as it wasn't happening with a few other games I've been playing lately.
All I know is it's annoying, one of the very reasons i don't like Steam in the first place, and should not be mandatory, especially having all extra Galaxy features disabled; the only reason for me to ever launch Galaxy is to download updates, that's it, I don't need anything else, ever.
I do realize it's possible to modify the shortcuts or create new ones that point to the game's executable bypassing Galaxy, but come on...
I think that shouldn't be Galaxy's default behaviour, but that's just me, either way there needs to be an option to disable it.
Please consider making this change.
My GOG Galaxy instance consistently crashes... I only have one game installed "Thimbleweed park". Every time I open Galaxy, I see the game's updating it's contents, and within 10 seconds the Galaxy client dies. I have crashdumps.

Where do I send them?
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xChelleShockx: I downloaded and ran the installer for the latest release (1.2.12) and was able to successfully update Galaxy. However, the aforementioned error is still coming up.
Same here.
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gmile: My GOG Galaxy instance consistently crashes... I only have one game installed "Thimbleweed park". Every time I open Galaxy, I see the game's updating it's contents, and within 10 seconds the Galaxy client dies. I have crashdumps.

Where do I send them?
https://mantis.gog.com is probably a good place, or talk to support.
Post edited 4 days ago by Maighstir
I was downloading Van Helsing (19 GB), Galaxy crashed when actually installing, and the crash reporter died on me. Not a good day.

edit: it recovered, and the game runs. Impressive.
Post edited 3 days ago by Starmaker
After consistently receiving a disk space error when trying to install updates of any of my games (and having verified my temp and install directory drives had ample space), I reported the issue via Mantis. However, seeing as nothing has happens with said report in over a month, I today decided to attempt a reinstallation of the Galaxy Client (macOS 10.12.5).

After removing it from and reinstalling, the client now crashes after about 7 seconds, every single time.

Considering software updates are now being deployed through the client well in advance of the website (for example, the current version of Thimbleweed Park), this is extremely frustrating.

What do I do now?
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PhoncibleP: After removing it from and reinstalling, the client now crashes after about 7 seconds, every single time.

Considering software updates are now being deployed through the client well in advance of the website (for example, the current version of Thimbleweed Park), this is extremely frustrating.

What do I do now?
Please send us the logs to mantis, otherwise we can't help - "client crashes after about 7 seconds" can be really anything.

Please provide logs folder and info on how exactly the client crash - is there any error etc.
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SquigglyBoo: still missing the functionality to have clicking X in corner close the client :(
What about keyboard shortcuts? I use a Mac so I'm used to apps not closing when when windows are closed, which is probably because the menubar is not attached to each window. That means the menubar of the app can be used to open another document or window, or to choose "Quit" from the menubar.

And the "Quit" has a keyboard shortcut of Command-Q (it shows that in the menu), so instead of closing the windows or using the menubar I just hold the Command key, type Q, then let go of the Command key. I think on Windows the keyboard shortcut is Alt-F4. And on Linux it would be… Oh, this is Galaxy we're talking about, nevermind.
Post edited 5 hours ago by thomq