Two fast-food visits in a row this past week, a miscommunication has led to a free drink for me. Last Saturday at Windy's, I used 2 coupons: 'buy-1/get-1' chicken nuggets and 'free with purchase (large chocolate shake, my choice)" chicken nuggets. They bring out the order, with a 4th set of nuggets instead of a large shake. I try to explain my order and the cashier swears to his manager that I said nothing about a shake and the coupons were totally identical. Their refusal to look at the coupons is worth it, because the extra nuggets were slightly cheaper and they gave me a large chocolate shake anyway.
Then today at Burger King, (another coupon, I never eat at these places without them) my nuggets being in a fries box was weird, but not as much as the cashier randomly giving me a cup when I ordered and payed for nothing of the sort. It's maybe the weirdest of all that their frosty machine has only 2 flavors, but I chose cherry and said not another word.