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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window
Post edited March 14, 2019 by TheTomasz
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zmagnum: Hey All, anybody else having an issue with the backups and goodies - Backup installer for any game availible in Galaxy. I try to download an installer and it goes to fail withn 10 seconds and complains of server problems, I had no problem with this feature before the 1.2.6 update.

if I attempt to download the installer via the GOG website via firefox, it works as it was intended. I also have no issues with just installing a game in galaxy outright, it downloads and installs, but I prefer using the backup installers via galaxy for archival purposes and it seems to use less data cap than when installing via gog galaxy.

Thanks
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MarkoH01: I just tested it. I did not manage to see any progress in the progressbar indicator. However the backup installer was still downloaded fine.

Edit: Trying again with a biger game and it seems to work fine atm.
Thanks, must be on my end then. Guess I'll just use the website to DL the installers till I can figure it out.
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MarkoH01: I just tested it. I did not manage to see any progress in the progressbar indicator. However the backup installer was still downloaded fine.

Edit: Trying again with a biger game and it seems to work fine atm.
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zmagnum: Thanks, must be on my end then. Guess I'll just use the website to DL the installers till I can figure it out.
If Galaxy still does not work for you and it's too much work for you to use your browser there is still the possibility that the GOG downloader is still working (at least I am still using it - but I'm still on win7). If you want to try you can still find it here: gog.com/downloader - so you can use it until you have figured out that Galaxy problem.
Post edited May 15, 2017 by MarkoH01
1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
Post edited May 15, 2017 by BKGaming
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BKGaming: 1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
Which game you're referring to?
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BKGaming: Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?
I usually encounter this when my line is saturated, similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
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BKGaming: 1.2.6 is pretty buggy, I'm not quite sure how GOG managed to overall have the release version be in a more buggy state then what beta was for the last few months but somehow they managed it.

---

Why am I getting "There are no downloads for this game" when viewing backup and goodies, to which the game clearly has backups and in some cases goodies?

As I said, buggiest version yet... that or the server is having issues again.
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Johny.: Which game you're referring to?
Wonder if that's only with one game...
Post edited May 15, 2017 by omega64
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Johny.: Which game you're referring to?
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omega64: Wonder if that's only with one game...
I tried a few games and the goodies are shown fine so Johny's question seem to be valid.
Post edited May 15, 2017 by MarkoH01
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Johny.: Which game you're referring to?
JMich might be correct. It's not any one particular game. I was seeing it in a few random games last night. Sometimes I will look at it for a game and it will show "There are no downloads for this game" and look at it again later on and then the downloads show fine.

Most likely some kind of connection issue or the server was acting up...

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JMich: ...similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
Unfortunately I get this constantly regardless if I'm downloading something. I don't quite know what the issue is but if I restart Galaxy it will work normal for about 10 - 15 min then go back to taking a really long time. We're talking 10 - 15 min to load the install window in some cases as well as games pages and stuff if viewed for uninstalled games. Settings like languages will also sit and spin. The longer Galaxy is running the worse it is. Check connection speed and it's normal, web sites work fine, etc.

No idea why, but I've put detailed logs on mantis but haven't heard anything yet. Maybe this is just a side effect of that issue. :(

EDIT: Actually I have now CONFIRMED it is a side effect of the above issue. I found a game with this issue, and restarted Galaxy. The language setting took a 10 - 20 seconds to load after restart and then the backups showed fine. Before the restart it would just sit there and spin and spin.
Post edited May 15, 2017 by BKGaming
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Johny.: Which game you're referring to?
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BKGaming: JMich might be correct. It's not any one particular game. I was seeing it in a few random games last night. Sometimes I will look at it for a game and it will show "There are no downloads for this game" and look at it again later on and then the downloads show fine.

Most likely some kind of connection issue or the server was acting up...

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JMich: ...similar to how the button for installing may take a while when downloading something. It does need a bit better handling of what's happening I guess.
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BKGaming: Unfortunately I get this constantly regardless if I'm downloading something. I don't quite know what the issue is but if I restart Galaxy it will work normal for about 10 - 15 min then go back to taking a really long time. We're talking 10 - 15 min to load the install window in some cases as well as games pages and stuff if viewed for uninstalled games. Settings like languages will also sit and spin. The longer Galaxy is running the worse it is. Check connection speed and it's normal, web sites work fine, etc.

No idea why, but I've put detailed logs on mantis but haven't heard anything yet. Maybe this is just a side effect of that issue. :(

EDIT: Actually I have now CONFIRMED it is a side effect of the above issue. I found a game with this issue, and restarted Galaxy. The language setting took a 10 - 20 seconds to load after restart and then the backups showed fine. Before the restart it would just sit there and spin and spin.
I can confirm something similar (less time to wait than for you, but it's still long) happens on my network at home, possibly on any network outside of GOG HQ. :)

Also, we'll see into why you see "There are no downloads for this game" before the data loads (obviously false information).
Post edited May 16, 2017 by Johny.
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Johny.: I can confirm something similar happens on my network at home, possibly on any network outside of GOG HQ. :)
Well if it helps I again provided detailed logs in mantis number 0004912 for Liosan. I hope the issue can be found soon. If you need more logs or for me to do it a few times with more than one game, just let me know. :)

I can't stress enough how annoying it is to have to restart every time I want to queue a butch a games without having to wait forever to do so or to do something as simple as view an uninstalled game page via library. :P

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Johny.: Also, we'll see into why you see "There are no downloads for this game" before the data loads (obviously false information).
It might be due to a lack of a loading bar or spinner, so it probably just shows that message until it can actually load it... that would be my guess.
Hi, the other day I reset windows 10 due to some issues with the computer. Before the final steps it showed a list of apps which will be removed, including GOG Galaxy and games. It didn't delete all the files or do proper un-installs, it seems to have just removed them from the installed list. How can I repair or re-install to the same existing location and import my games which are still there? Cheers

*edit
actually I am mistaken, gog and games are not listed in the pdf for apps which were removed, however they are no longer in the start menu or in the apps section of control panel.
Post edited May 16, 2017 by Philby
I love gog to death, but in spite of galaxy consistently needing a re-start after a few minutes (Especially infuriating during updates/installs) I still use it for said purpose, though I'll have to resort to reverting to the manual method as this has become too irritating to continue!

The maddening thing is that version 1.1 worked flawlessly and for some reason, the damn program constantly freezes up and cannot even update/fully install my games without a hard re-start via process hacker/Task Manager!

EDIT: You know what would be great? The option to roll back galaxy without the auto update, that would fix everyone's issues!
Post edited May 17, 2017 by takezodunmer2005
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takezodunmer2005: (snip)
The maddening thing is that version 1.1 worked flawlessly and for some reason, the damn program constantly freezes up and cannot even update/fully install my games without a hard re-start via process hacker/Task Manager!
(snip)
Bugfixes for freezes are coming in next update 1.2.7 AKA bug hunting. :) I hope it will resolve your issue.

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Philby: (snip)
It didn't delete all the files or do proper un-installs, it seems to have just removed them from the installed list. How can I repair or re-install to the same existing location and import my games which are still there? (snip)
Install GOG Galaxy, then try to use Scan&Import method (top-left GOG logo -> Scan & Import ; or your game view -> MORE -> manage installation -> import folder) to import your games. If it's a success, you can try Veryfy & Repair (game view -> MORE -> manage installation -> Verify/Repair).

If the games won't import for you - go to your library and install them and override your games locations.
I recommend to backup those games saves just in case.

Next time you can contact our support for that. :)
Post edited May 17, 2017 by Johny.
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Johny.: Bugfixes for freezes are coming in next update 1.2.7 AKA bug hunting. :) I hope it will resolve your issue.
Nice this sounds good, was wondering why the update was taking longer than usual... suppose getting an ETA would be a little to much though. :P
Hi i would like to report a new bug I just experienced , using Galaxy 1.2.6 . it loads up fine but after sitting idle for a while it says its not responding and I have to ctl-alt-del and close it that way. I am using windows 8.1 and is fully updated.
I see that your working on bug fixes for freezes on next update!
Post edited May 17, 2017 by Greywolf234