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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted March 27, 2017
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Swiftpaw: Any news about the Linux release?
They haven't even got the macOS release right, it's extremely Mac unfriendly. Community wishlist wishes for actual native macOS application:

OS X: Use installer package .pkg properly
However, it should actually be the application itself, just one piece and no need for the package installer and no need for admin password (such as installing in a home directory). But if it's going to be a package it should be done right, such as having an actual list of files that are installed, which for whatever reason the GOG Galaxy package does not have.

OS X: Store data in user Library
For some reason GOG is using the /Users/Share directory instead of the home directory, t.i. ~/Library/whatever...

Allow Single User Installation on Mac OS X
Mac OS X support for multiple user sessions
OS X: Allow other install locations on system drive
And all of this, which is absolutely ridiculous to not know about when developing for a Mac because it's been known to developers for almost two decades. They must think macOS=Windows and not know that macOS is actually UNIX, which is similar enough to Linux that you probably really want to do more than simply scream "Linux!" all the time, but instead make it clear WHAT it is you actually want from GOG. Because otherwise to them they'll probably think Linux=Windows, too.

I mean, if all you want for a Linux program is Galaxy in DOSbox or Galaxy running in WINE, then yeah, keep merely screaming "Linux!" and I'm sure that's what'll you get, DOSbox or WINE. We don't have a macOS application, all we've got is a hack.

Obviously, don't depend on the community wishlist to get it fixed afterwards. Those are NOT feature requests for Galaxy on macOS. Those are essential characteristics for a native macOS program for easy and clean install/uninstall and backups, basic security (f.e. non-admin use), and multi-account use (t.i. multiple computer accounts). It needs to start out that way, that doesn't just get patched into an application.

rant rant rant rant... Sorry, I just keep seeing posts requesting support for "Linux" and I keep thinking about how much no one is going to like what they get for Linux if it's anything like what GOG has created for injecting into macOS systems. I would wish you and everyone with Linux luck on the matter, but luck definitely hasn't been enough for macOS... And frankly, it feels like it's too late now...

Well, good luck anyway...
Posted March 27, 2017
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thomq: rant rant rant rant...
Sorry, I do not get your point here...
What exactly do you want from Linux users? To start scream "Mac! Mac! Mac!"? Right now we have "Linux=GTFO" which is by order of magnitude worse whan "Mac=Windows" you guys have right now.

If you have issues with the current state of affairs with Galaxy for MacOS, then you should reach the developers or persuade Mac community to raise these issues in the whishlist. You do have a Mac community, right?

Meanwhile, where is the Linux version? This "Soon™" status is getting ridiculous. GOG, please, if it is not in your intentions to actually do anything, then just remove "In Progress" status from the whishlist. Be honest, at least! Stop this false advertisement.
Posted March 27, 2017
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Swiftpaw: Any news about the Linux release?
No, GOG doesn't have anyone working on a Linux release currently. It's kind of a catch-22 of sorts, they're waiting for there to be more of a market for Linux games to make it worth their effort, but there are less likely to be customers using Linux without proper support for the platform either so I suspect it's going to be at least 2 or 3 more years before we see a Linux client. On the upside though they did release Galaxy 1.2 now which is a major step forward for the Galaxy platform at least.

You might be able to get the Windows version to work via wine however, but I wouldn't count on it being much more than limited use for installing Windows games on Linux if that even works currently.

Aside from refining existing features that are buggy or rough around the edges, I imagine they'll tackle new features like user profiles and video streaming/broadcasting next as they're high demand features overall.

Linux demand will likely rise as Windows 7 nears end of life in 2020 however, so hopefully they'll have a Linux client by then.
Posted March 27, 2017
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thomq: They haven't even got the macOS release right, it's extremely Mac unfriendly. Community wishlist wishes for actual native macOS application:

OS X: Use installer package .pkg properly
However, it should actually be the application itself, just one piece and no need for the package installer and no need for admin password (such as installing in a home directory). But if it's going to be a package it should be done right, such as having an actual list of files that are installed, which for whatever reason the GOG Galaxy package does not have.
We're discussing the possibility of removing the pkg installer and provide a plain .app in a .dmg image. It requires some changes in the client (some of them already happened). Of course I can't make any promises at the moment.

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thomq: OS X: Store data in user Library
For some reason GOG is using the /Users/Share directory instead of the home directory, t.i. ~/Library/whatever...
/Users/Shared/GOG.com is used for settings that are global for all users. So this cannot be moved to a user folder like ~/Library (which is also used for user preferences), especially when you want multi-user sessions below.

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thomq: Allow Single User Installation on Mac OS X
You can easily move the app bundle outside of /Applications folder to (for example ~/Applications) and the client will be private to you.

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thomq: Mac OS X support for multiple user sessions
This is on our roadmap, can't promise any dates however.

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thomq: OS X: Allow other install locations on system drive
This was done becuase of several reasons I won't discuss right now. Nevertheless, as mentioned above, you can freely move the client's bundle to any location you choose. We'll update the installer at some point to allow changing of the install location. Hope that clears some things up.
Posted March 27, 2017
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Fallen_Zen: <MacOS stuff>
And what about Linux?

Do you acknowledge that nobody is working on Linux version right now?

If so, please remove the "In Progress" status from whishlist and correct the FAQ to reflect that the Linux version is currently not in the works.
Posted March 27, 2017
I can't launch Galaxy after the instalation because I need some library. I'm trying the beta of 1.2 in other computer (in another city) and I guess some of the lastest dll required for galaxy 1.2 are causing the problem. Or perhaps its because I forgot to upgrade windows 8 to 8.1? Also I remember that windows 8.1 was required for galaxy here and I have formatted the PC but I haven't seen the message tell me to upgrade (which one i've seen on other ocassions) this time was just a simple message telling me that can't run galaxy because some dll and closing.

Well I'm going to trying find those dll or upgrading windows. I just wanted to report what happened as a feedback.
Posted March 27, 2017
There is a problem syncing save files for Neverwinter Nights between my PC and my laptop. If Galaxy detects an updated save file (well, duh, that's quite normal), it refuses to upload it to the cloud.

In other words, it's possible only to get the first version of any given file, because whatever is in the cloud cannot be overwritten. This sucks. Similarly, if I delete a save file, it's not deleted from the cloud upon syncing.

At first Galaxy asked me if I want to overwrite or not. That was when I wanted to sync both save files from my PC and from the laptop, so I wanted to merge them. Since I uploaded PC saves first and they are more important, I "told" Galaxy not to overwrite files. Perhaps it is because of this that things are this way now, but I can't find any way to change this setting now - there's no option for this in the settings window and Galaxy didn't ask me ever again if I want to overwrite or not.

Any suggestions?
Post edited March 27, 2017 by Taro94
Posted March 27, 2017
Aborting downloads is now taking forever again on 1.2.
Posted March 27, 2017
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Taro94: There is a problem syncing save files for Neverwinter Nights between my PC and my laptop. If Galaxy detects an updated save file (well, duh, that's quite normal), it refuses to upload it to the cloud.

In other words, it's possible only to get the first version of any given file, because whatever is in the cloud cannot be overwritten. This sucks. Similarly, if I delete a save file, it's not deleted from the cloud upon syncing.

At first Galaxy asked me if I want to overwrite or not. That was when I wanted to sync both save files from my PC and from the laptop, so I wanted to merge them. Since I uploaded PC saves first and they are more important, I "told" Galaxy not to overwrite files. Perhaps it is because of this that things are this way now, but I can't find any way to change this setting now - there's no option for this in the settings window and Galaxy didn't ask me ever again if I want to overwrite or not.

Any suggestions?
Galaxy will only ask you if you played without cloud saving updating the save files. So when you turn cloud savong on Galaxy won't sync automatically and asks you if it should use the local files or the ones already in the cloud. At least in my case it took like forever after I told Galaxy to uppload the local files and it seems as if Galaxy was doing nothing which in fact was not the case - it "only" took a few minutes. Try playing a bit with cloud saving turned off and then turn it back on again. See if the message reappears and after confirming wait around 5 minutes to see if anything happens. At least that is my suggestion. So far cloud saving imo is still highly unoptimized and I am quite sure that GOG will tweak and fix this feature asap because so many people want to have it. Given how badly this feature is running at the moment I'd strongly suggest to not use it at all until GOG has tweaked and fixed it in the next three or four updates.
Posted March 27, 2017
avatar
thomq: They haven't even got the macOS release right, it's extremely Mac unfriendly. Community wishlist wishes for actual native macOS application:

OS X: Use installer package .pkg properly
However, it should actually be the application itself, just one piece and no need for the package installer and no need for admin password (such as installing in a home directory). But if it's going to be a package it should be done right, such as having an actual list of files that are installed, which for whatever reason the GOG Galaxy package does not have.
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Fallen_Zen: We're discussing the possibility of removing the pkg installer and provide a plain .app in a .dmg image. It requires some changes in the client (some of them already happened). Of course I can't make any promises at the moment.

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thomq: OS X: Store data in user Library
For some reason GOG is using the /Users/Share directory instead of the home directory, t.i. ~/Library/whatever...
avatar
Fallen_Zen: /Users/Shared/GOG.com is used for settings that are global for all users. So this cannot be moved to a user folder like ~/Library (which is also used for user preferences), especially when you want multi-user sessions below.

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thomq: Allow Single User Installation on Mac OS X
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Fallen_Zen: You can easily move the app bundle outside of /Applications folder to (for example ~/Applications) and the client will be private to you.

avatar
thomq: Mac OS X support for multiple user sessions
avatar
Fallen_Zen: This is on our roadmap, can't promise any dates however.

avatar
thomq: OS X: Allow other install locations on system drive
avatar
Fallen_Zen: This was done becuase of several reasons I won't discuss right now. Nevertheless, as mentioned above, you can freely move the client's bundle to any location you choose. We'll update the installer at some point to allow changing of the install location. Hope that clears some things up.
It seems to me those wishlist requests conflict with other. Decisions have to be made one way or the other about global installation or private installation, because trying to do both does not necessarily garner the full benefits of either.

For example, keeping all the additional information downloaded for the app (except the per user information) within the app makes uninstalling simple. That also gives more options when recovering from a backup because it's not spread all over the place, such as being able to avoid restoring an application or any part of it when restoring from backup over a fresh OS install. Restoring by using Time Machine (on the macOS) is also more feasible when the application is self contained rather than having to restore files from several locations.

There might be a way to enable personal and global installations while not complicating restorations or complicating a transfer to a new computer. Or maybe not. Right now Galaxy as management software for games is itself lacking any self-management of its own by being spread throughout the OS, and that's why I expressed my doubts a Linux version will be of any comfort other than for the sake of completion ("available" for all three systems).
Posted March 28, 2017
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omega64: Hope the SW2 overlay gets fixed soon. MP doesn't work without it.
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lisior1975: This is interesting, as GOG Galaxy overlay never worked for me in either Gwent or TW3 on the desktop running Win7 (Steam not running either). Even in the latest Galaxy 1.2.1 while I do get the little pop ups when the game finishes installing on both desktop and laptop (latter runs Win10), I get no notification when I start a game on the desktop and I go get a notification on the laptop that for example I'm now running Gwent and to press Shift Tab for more. I get no such notifications on the desktop and Shift Tab does not bring the overlay in either of the two games, while it does bring the overlay on the laptop. No idea what is causing this.

Anyone else having trouble with the overlay?
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omega64: Might be notification center messages being turned off?
Hi,

Could you try the game now and see if the overlay works for you in version 1.2 of Galaxy?
Posted March 28, 2017
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omega64: Hope the SW2 overlay gets fixed soon. MP doesn't work without it.

Might be notification center messages being turned off?
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JudasIscariot: Hi,

Could you try the game now and see if the overlay works for you in version 1.2 of Galaxy?
1.2 was what broke the overlay. ;)
Used to work in SW2.
We haven't been able to play MP since the release of 1.2 due to it not working.
Posted March 29, 2017
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kittehoverlord: The Galaxy client did create a screenshot directory under C:\Users\;3\Documents\GOG Galaxy\Screenshots\Pillars of Eternity
Thanks for the info! I've been wondering where in the name of Jove Galaxy saves those screenshots. So, let's have a look how that Firewatch screenshot came out...



....

Hmmm, I guess I'll stick with FRAPS for now.
Attachments:
2017-03-28_2339_.jpg (58 Kb)
Posted March 29, 2017
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fronzelneekburm: Thanks for the info! I've been wondering where in the name of Jove Galaxy saves those screenshots. So, let's have a look how that Firewatch screenshot came out...
You are quite welcome, and sorry about your luck with Firewatch.
Posted March 29, 2017
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JudasIscariot: Hi,

Could you try the game now and see if the overlay works for you in version 1.2 of Galaxy?
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omega64: 1.2 was what broke the overlay. ;)
Used to work in SW2.
We haven't been able to play MP since the release of 1.2 due to it not working.
Alright, one more try :P

Please make sure you let the game update to version 1.1.10.3 in Galaxy and the overaly should work in Galaxy version 1.2 :)
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)