It is clearly a method of protection. The downgrade issue may have reminded them that they do not want to be the next Ion Storm.
Compare it to Start Citizen. They communicate a lot. By announcing changes in advance and explaining what they are doing they can avoid most of such "ion storms" much better than by not saying anything at all.
I was just saying I understood, not that I considered it the best choice.
I do not know Star Citizen, but as a backer, the new Torment game sends me regular emails with progress updates, previews and other information. They clearly put an effort into it, which is nice. I know so many programmers that hate writing documentation. Seeing team members taking the time to produce well-written updates to people who already paid for the game feels heart-warming and amazing.
Ultimately, just as different people deal with their problems differently, I suppose we have to expect different companies handle their problems differently. Let us also admit that some consumers do not make this "open disclosure" easy.