redglyph: Way to go. And no refund, of course.
What do you mean "no refund"?
With THIS statement
"As of now the GOG version is not updated to the latest version, therefore those patches are not yet available on GOG. We will come back with further information. "
it should not be any problem AT ALL to refund the game. The publisher CONFIRMED that the game is outdated and you tried everything to change this. Neither GOG nor the publisher did anything to fix the issue ... so refund.