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General discussionGames that treat GOG customers as second class citizens v2(5359 posts)(5359 posts)
(5359 posts)
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This is my favourite topic
Posted October 06, 2025
And now let's make a bet if GOG even cares about your list of missing languages on the store page ... I really hope that my guess here is wrong and thank you for the work you did regardless :)
Posted October 06, 2025
Atari 50 needs on the list as oddly Gog pulled the 1.05 build of the base game from both offline and galaxy sometime after the dlcs was up unsure when or why it was pulled , as I know it was there sadly I foolishly hadn't snagged that version of the offline installer(was going to get the offline installer when the latest announced dlc lands) but had installed the galaxy version because I wanted to test the dlcs. thats why I know such a build existed on Gog

Anyway the Issue here is the dlcs has a 1.05 build only so the Atari 50 having the 1.04 build means the dlcs can't work anymore here till getting the 1.05 build of the base game back
Post edited October 06, 2025 by BanditKeith2
Posted October 06, 2025
^ Added
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MarkoH01: And now let's make a bet if GOG even cares about your list of missing languages on the store page ... I really hope that my guess here is wrong and thank you for the work you did regardless :)
I'm happy to say they solved every issue I reported in that regard. I sent another report a few days ago, once that will be solved I'll send the last one (I think it will, since I run out of games that need to be corrected).
Posted October 06, 2025
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MarkoH01: And now let's make a bet if GOG even cares about your list of missing languages on the store page ... I really hope that my guess here is wrong and thank you for the work you did regardless :)
They do : i can assure you, but with so many titles to fix :it will take quite a while .... mentioning 1 or 2 titles isn't the same thing vs a full list. Only thing : i just hope it reachs the right department >.>
Posted October 06, 2025
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ERBlank: ^ Added
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MarkoH01: And now let's make a bet if GOG even cares about your list of missing languages on the store page ... I really hope that my guess here is wrong and thank you for the work you did regardless :)
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ERBlank: I'm happy to say they solved every issue I reported in that regard. I sent another report a few days ago, once that will be solved I'll send the last one (I think it will, since I run out of games that need to be corrected).
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MarkoH01: And now let's make a bet if GOG even cares about your list of missing languages on the store page ... I really hope that my guess here is wrong and thank you for the work you did regardless :)
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DyNaer: They do : i can assure you, but with so many titles to fix :it will take quite a while .... mentioning 1 or 2 titles isn't the same thing vs a full list. Only thing : i just hope it reachs the right department >.>
Like I said. I hope my guess is wrong - glad that this seems to be the case here.
Post edited October 06, 2025 by MarkoH01
Posted October 06, 2025
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BanditKeith2: Atari 50 needs on the list as oddly Gog pulled the 1.05 build of the base game from both offline and galaxy sometime after the dlcs was up unsure when or why it was pulled , as I know it was there sadly I foolishly hadn't snagged that version of the offline installer(was going to get the offline installer when the latest announced dlc lands) but had installed the galaxy version because I wanted to test the dlcs. thats why I know such a build existed on Gog

Anyway the Issue here is the dlcs has a 1.05 build only so the Atari 50 having the 1.04 build means the dlcs can't work anymore here till getting the 1.05 build of the base game back
Galaxy still has 1.05 and installs it by default as it's the current version, but the offline installer has been reverted to 1.04 for whatever reason, yes.
Posted October 06, 2025
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BanditKeith2: Atari 50 needs on the list as oddly Gog pulled the 1.05 build of the base game from both offline and galaxy sometime after the dlcs was up unsure when or why it was pulled , as I know it was there sadly I foolishly hadn't snagged that version of the offline installer(was going to get the offline installer when the latest announced dlc lands) but had installed the galaxy version because I wanted to test the dlcs. thats why I know such a build existed on Gog

Anyway the Issue here is the dlcs has a 1.05 build only so the Atari 50 having the 1.04 build means the dlcs can't work anymore here till getting the 1.05 build of the base game back
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Kevin04: Galaxy still has 1.05 and installs it by default as it's the current version, but the offline installer has been reverted to 1.04 for whatever reason, yes.
If its a strait install from Galaxy then it'd be great for the galaxy install to say that as just checked on my pc of mine it doesn't mention the version when going to install it. Seriously It don't tell me the version outright so its easy to assume the builds one see in the ''extras'' as being the only build it does have on base game matters

Edit another thing if its a strait Galaxy install only that now has the 1.05 base game build thats not good at all
Post edited October 06, 2025 by BanditKeith2
Posted October 06, 2025
^ To me it seems they're working on something and this will be temporary. Of course the entry stays as long as the issue remains
Posted October 06, 2025
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ERBlank: ^ To me it seems they're working on something and this will be temporary. Of course the entry stays as long as the issue remains
Ya I can only hope for the best they are waiting for the namco dlc to drop before putting a proper build up for download again to save on work. But to me thats not wise given the mess Digital Eclipse and to a lesser Degree Atari has made in terms of game releases here
Post edited October 06, 2025 by BanditKeith2
Posted October 06, 2025
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Kevin04: Galaxy still has 1.05 and installs it by default as it's the current version, but the offline installer has been reverted to 1.04 for whatever reason, yes.
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BanditKeith2: If its a strait install from Galaxy then it'd be great for the galaxy install to say that as just checked on my pc of mine it doesn't mention the version when going to install it. Seriously It don't tell me the version outright so its easy to assume the builds one see in the ''extras'' as being the only build it does have on base game matters

Edit another thing if its a strait Galaxy install only that now has the 1.05 base game build thats not good at all
Yeah, more information and options would certainly be welcome when installing games with Galaxy. I think you can only see the game version after installing the game, by unticking automatic updates in its configuration screen.

If you want to know the version without installing, then the API is the reliable way, as mentioned recently.
Attachments:
galaxy_game_vers.png (29 Kb)
Posted October 06, 2025
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BanditKeith2: If its a strait install from Galaxy then it'd be great for the galaxy install to say that as just checked on my pc of mine it doesn't mention the version when going to install it. Seriously It don't tell me the version outright so its easy to assume the builds one see in the ''extras'' as being the only build it does have on base game matters

Edit another thing if its a strait Galaxy install only that now has the 1.05 base game build thats not good at all
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Kevin04: Yeah, more information and options would certainly be welcome when installing games with Galaxy. I think you can only see the game version after installing the game, by unticking automatic updates in its configuration screen.

If you want to know the version without installing, then the API is the reliable way, as mentioned recently.
Ah thanks for the info I never needed to worry about version troubles like this before on here so wan unaware about that
Posted October 08, 2025
high rated
I wrote a review about "Subverse" which GOG removed because apparently it is against their review guidelines if a customer wants to warn potential customers. In it I blame the devs for second class treatment of GOG since they force GOGers to download (and archive) additional 30GB of 4K videos which are a free DLC on Steam so that it remains an optional feature there. The devs are well aware about the problem and they even describe on their discord how they consciously decided to make it a free DLC ... but that is not the case on GOG -. on GOG the 30GB are part of the base game and there os no reason for this. I tried multiple times to contact them to change this and make it a free DLC as well but they never replied and they never changed the GOG version. Imo this is second class treatment (and crappy dev bahaviour but that's not part of this list).
Post edited October 08, 2025 by MarkoH01
Posted October 08, 2025
^ Overall, I would say it counts at 2nd class treatment, especially considering the part of ignoring your messages. 30GB more aren't exactly a small thing. Granted, it's among the least serious issues reported so far, but still something players may want to keep in mind.

It's perhaps the first time a game ends up on the list not because it's missing content, but because it's forcing content.
Post edited October 08, 2025 by ERBlank
Posted October 08, 2025
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MarkoH01: I wrote a review about "Subverse" which GOG removed because apparently it is against their review guidelines if a customer wants to warn potential customers. In it I blame the devs for second class treatment of GOG since they force GOGers to download (and archive) additional 30GB of 4K videos which are a free DLC on Steam so that it remains an optional feature there. The devs are well aware about the problem and they even describe on their discord how they consciously decided to make it a free DLC ... but that is not the case on GOG -. on GOG the 30GB are part of the base game and there os no reason for this. I tried multiple times to contact them to change this and make it a free DLC as well but they never replied and they never changed the GOG version. Imo this is second class treatment (and crappy dev bahaviour but that's not part of this list).
Review removed for this ? .... it's just censorship or idiocy ?

Looking on GOGdb the game got strange different sizes
https://www.gogdb.org/product/2033799141#changelog

I believe the 4k assets were added when the 1.1.0 was submitted

Some others games have 4k assets which can be d/l separately : the decision from the devs is stupid to not apply this option on GOG. I just hope this will change.

Do not expect an answer (i could be wrong : but i'm feeling so ignored when i try to contact some devs / or publishers): so many devs are blinded by Steam (in one way i could understand, but it's the easy way and doesn't help others stores). If only much more customers would realize what Steam is : it will loose many customers.
Post edited October 08, 2025 by DyNaer
Posted October 08, 2025
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MarkoH01: I wrote a review about "Subverse" which GOG removed because apparently it is against their review guidelines if a customer wants to warn potential customers. In it I blame the devs for second class treatment of GOG since they force GOGers to download (and archive) additional 30GB of 4K videos which are a free DLC on Steam so that it remains an optional feature there. The devs are well aware about the problem and they even describe on their discord how they consciously decided to make it a free DLC ... but that is not the case on GOG -. on GOG the 30GB are part of the base game and there os no reason for this. I tried multiple times to contact them to change this and make it a free DLC as well but they never replied and they never changed the GOG version. Imo this is second class treatment (and crappy dev bahaviour but that's not part of this list).
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DyNaer: Review removed for this ? .... it's just censorship or idiocy ?

Looking on GOGdb the game got strange different sizes
https://www.gogdb.org/product/2033799141#changelog

Some others game have 4k assets which can be d/l separately : the decision from the devs is stupid to not apply this option on GOG. I just hope this will change.

Do not expect an answer (i could be wrong : but i'm feeling so ignored when i try to contact some devs / or publishers): so many devs are blinded by Steam (in one way i could understand, but it's the easy way and doesn't help others stores). If only much more customers would realize what Steam is : it will loose many customers.
That is exactly why I wanted to point this out in a review for everybody to see. To make the potential customer realize what they'd get if they buy the game the way it is right now and also to let the devs know that this is a thing they should change. Believe me, I tried multiple times on their discord and the only reply I got was from the community there that suggested I should simply buy the Steam version instead if I have problems wasting that 30GB. My review got reported and removed a few days ago. I appealed this decision and I am planning to write a pretty detailed statement to GOG to defend my case ... right now this would be a bit too time consuming for me but I have 6 months to appeal and for me this is not over yet.
Post edited October 08, 2025 by MarkoH01
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This is my favourite topic
Community
General discussionGames that treat GOG customers as second class citizens v2(5359 posts)(5359 posts)
(5359 posts)