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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.29 (November 14, 2017)
Changes and Improvements:
- Galaxy will no longer consider partial cloud saves sync (only pull) as complete
- Tweaked desktop notification animations
- Galaxy will no longer periodically fetch friends online status from the server (it will work OK via websockets)
Bugfixes:
- Unity games will no longer hang on Nvidia graphics cards with Overlay turned on
- Fixed several issues which caused game images in the sidebar to not appear
- Fixed a few cases where extracting the archive with game images did not happen (e.g. when the game was installed with an offline installer)
- Faster shutdown during a game update
- Overlay and game time tracking will properly work with games that uses launchers
- [macOS] Fixed a crash, which happend during updating Tyranny with all DLCs
- Fixed background image not being refreshed after it's source has been changed

1.2.30 Beta (December 04, 2017)
- Testing cloudstorage configuration

1.2.31 (07 December, 2017)
Changes and Improvements:
- Improved Overlay scaling on high resolution displays, as well as on low resolutions (for retro games on fullscreen)
- Decreased minimum resolution threshold required for overlay to work
- Game time is saved when closing Galaxy while a game is running
Bugfixes:
- [Windows 10 Fall Creator's update] Fixed Galaxy being auto-started by the system when auto-start was disabled in Galaxy settings
- [Windows] Fixed some cases of "Connection to Communication Service was lost and could not be restored"
- FPS counter will be properly showing up when using AMD graphics cards
- Desktop notification will not be shown if you are using fullscreen application (eg. playing non-GOG game)
- Fixed bug that caused problem with updating games because their files were marked as read only
- Game time tracking information will no longer be lost if you were disconnected when shutting down a game
- Fixed an issue with Overlay not showing up in Elex, when using AMD graphics cards
- Screenshots will work properly in DirectX8 games (eg. Zwei)
- Screenshots won't capture Overlay notifications in DirectX11 games (eg. Elex)
- Fixed rendering issue in OpenGL games (eg. Owlboy)
- Fixed rendering issue in DirectX8 games (eg. Mafia)

1.2.32 (December 20, 2017)
Changes and Improvements:
- Galaxy backend will try to determine best servers for Galaxy Updates
Bugfixes:
- Fix for GOG Galaxy starting very slowly
- Galaxy will not crash when was unable to read user preferences file during initialization
- Friend online notifications won't appear in batches after you wake your system from sleep, or regain internet connectivity
- Galaxy will not falsely bump your gametime tracking by huge value when failing to start a game

1.2.33 (January 10, 2018)
- GOG Galaxy SDK optimizations and bugfixes

1.2.34 (January 17, 2018)
- GOG Galaxy SDK small bugfix in logging routine

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.36 (January 31, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- Fixed a bug in GOG Galaxy SDK, which could cause games to crash
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation
Post edited 5 days ago by TheTomasz
Hey,

we've got reports that after last update (1.2.43) GOG Galaxy is crashing. Worry not, there is an easy workaround for it :)

The crash may only happen when GOG Galaxy is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version.

That is probably not most common situation, but still may happen.

Workaround is simple, you can choose one:
- Launch GalaxyClient.exe from GOG Galaxy installation directory (Default: C:\Program Files (x86)\GOG Galaxy)
- Open Start Menu, look for GOG galaxy and launch it

We are working on a fix, it will be probably released next week.
Post edited June 04, 2018 by TheTomasz
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tarasis: Newest beta won't open for me. Says "Failed to load game database"

-- Edit --

Bug report added http://mantis.gog.com/view.php?id=5714

Looking at the logs, seems to be choking on "Independence War 2: Edge of Chaos"

"Critical exception during ClientCore task LoadProductsTask: Error Message: Product Settings for 1207658873 not found in DB."
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Bethezer: I have the same error message "Failed to load game database", but I do not even own Independence War 2... where I can check what causes the error in my case, so I can add it to your mantis ticket?
Hey, thanks for info and sorry it broke.

If you'd compress (eg. to zip) and upload logs to the mantis issue that Tarasis created, it will be enough. We'll take a look what happened there and try to deduce what is causing the errors
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TheTomasz: Hey, ...
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toxicTom: Hey back. In my case everything seems to go smoothly so far. Just saying, because usually only the people with problems give feedback :-)
Thanks for info :)

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Snowman59: Hi there,

So I have a problem since a couple of hours : GOG Galaxy doesn't open anymore, I got the message "Fatal Error : Failed to load game database".

I don't know what happened, everything was fine today until I tried to open Galaxy, an update was downloading and then stopped with the message above.

Any idea how to solve that ?

Thanks in advance.
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tarasis: Add to my bug report, http://mantis.gog.com/view.php?id=5714 , upload your logs and storage folders.

The way to be able to use Galaxy is to delete your Storage folder, which will make galaxy forget all the games you have currently installed. Then re-import the games using the "scan & import from GOG Galaxy logo menu" per TheTomasz on the bug thread.
What tarasis said :)
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Warrgarbl: Is there some way to rename the games in the GoG Galaxy list? The reason I am asking is that Realms of Arkania 1&2 are called as such, whilst Realms of Arkania 3 is correctly translated to German. This hurts my OCD since the games are not grouped together, and it even is a German game, after all: Is there any way...?
Can you trigger refreshing data for those games and click them, go to the Game View, and check if it's OK now? :)
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cristhianfs: Apparently the latest beta update made the startup of the galaxy client very slow, like 20+ seconds on a SSD drive, is there a fix for this? Are you aware of the issue? Thanks
Hey,

we are not aware of consistent slow startup on newest Beta update. The first start of Galaxy might take a little longer as it is migrating some data from the previous version of Galaxy, but all subsequent launches should not encounter that situation.

So if your GOG Galaxy is consequently launching slow, please fill a report on mantis.gog.com and we'll try to find the issue.

Also please note, that if installation or update of a game is in progress during GOG Galaxy start, that might also influence startup time
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cristhianfs: I have roughly 372 games, maybe what causes the delay is the building of that library. I'll keep checking, hoping in future versions this gets fixed. Thanks!
We will definitely aim to get this fixed. :) This is important for us too.
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Johny.: Can you trigger refreshing data for those games and click them, go to the Game View, and check if it's OK now? :)
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Warrgarbl: Oh, wow! That was quick - very cool, thank you! However, now it looks like this:

Das schwarze Auge 2: Sternenschweif
Das schwarze Auge: Schatten über Riva
Das schwarze Auge: Schicksalsklinge

I'd suggest either removing the number from Sternenschweif or adding the numbers to the others, too (which I would prefer). However, it's actually "Die Schicksalsklinge", to be correct.

Thank you for your quick reaction! Really amazed by this :)
Try now and let us now how's your OTS after that. ;)
Post edited May 15, 2018 by Johny.
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pkk234: So I've had a problem loggin in through Galaxy for months now. It's minimal, but annoying.

Either A:
I enter my information, press enter, and the same box asking for my info comes up, as if I hadn't done it right before.

Or B:
I enter my information, press enter, and a box appears with options to change my profile pic, password and something else I forgot.

In both cases I have to click outside of those boxes, get the unlogged in Galaxy into focus, then click on 'Connect Now' or something to log-in successfully. It happens often enough that I'm used to it now.
If you wish, you can click "monitor" on the issue here (log in to http://mantis.gog.com first):
http://mantis.gog.com/view.php?id=5726
Another user reported the same thing.

Two questions for you: do you log out before closing GOG Galaxy? Do you have the option "Keep me logged in" unchecked?

I cannot reproduce this in any way. :(
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rakenan: Ever since 1.2.42, GoG Galaxy is completely non-functional for me. It just shows a blank white screen. If I wait a really long time, it turns into a blank black screen, which is not a meaningful improvement.
This might be an issue that we have a fix for, which will be released very soon. Please wait with report until new version of GOG Galaxy. :) 1.2.43 (not beta)
Post edited May 28, 2018 by Johny.
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BuggyBoii: There is no resume support in the software like on steam?
Hi and thanks for checking GOG Galaxy!
Galaxy does have a resume system which should work in typical cases (like closing the application or pausing download manually) in such cases we expect data loss to be up to 100MB (usually significantly less). In the case of hard power cutoffs the loss in data my be larger due to many factors like the size of file that is currently downloaded, the way the particular game build is constructed and more.
In the case of Witcher 3 and power cutoffs I've seen data losses up to hundreds of megs, which is higher then we would like it to be, but we hope it shouldn't ruin the experience even in extreme conditions.
Note in the case of download breaking, we have to balance between not losing data, having fast download and keeping GOG Galaxy responsive. This is why we've accepted that some data may be lost in order to keep the general experience smooth.

Did your download resumed after power loss or you had to restart manually? After actual download is started (which is indicated by a status and the download speed higher than zero being displayed) it should always resume, even if some data were lost. Please let us know if that wasn't the case for you.
Post edited May 28, 2018 by YesterB
Hey,

great news today! We have released a new version of GOG Galaxy. It is 1.2.43 now and it brings quite nice improvements.

As a followup change in GOG Galaxy due to release of Profiles (https://www.gog.com/news/introducing_gog_profiles), when you click on a friend in GOG Galaxy it will open their profile page!

We have also added a way to dismiss our desktop notification, with right-click of your mouse. I love this change:)

The problem you guys have reported with downloads sometimes getting stuck at 99% and speed going down to few kb/s should also be fixed. Random one chunk of download was not being cooperative and GOG Galaxy will dismiss it much faster than before now.

The rest the changes can be found in the changelog as always.

Cheers
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necrofile: Those links install Galaxy.

Edit: I was mistaken. It added the games to Galaxy and launched it after install but I can run them without it. Apologies.
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PassiveZombie: Along these lines, I just picked Ziggurat up for free (thanks, GOG). I noticed that a large blue "Download with GOG Galaxy" button is quite prominent, and I had to search for the game files. I noticed that such is the case for several other games that were not previous on Galaxy. Is this a transition to having Galaxy associated with every game out there and, eventually, making it impossible to avoid? It certainly seems to be heading in that direction.
This change is related to our recent introduction of web installers. You can read more about it in its topic. In particular, here:
https://www.gog.com/forum/general/introducing_web_installers_for_all_gog_games/post1
and here:
https://www.gog.com/forum/general/introducing_web_installers_for_all_gog_games/post132

TL;DR: web installers replace the Galaxy-bundled installers. The "classic" offline installers are not going anywhere :) You can find them in the dropdown below the big blue button (click "Download offline backup game installers").
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TheTomasz: We are working on a fix, it will be probably released next week.
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BKGaming: We're a little late on that aren't we? Good thing you went with probably. :P
https://media.giphy.com/media/xT5LMzIK1AdZJ4cYW4/giphy.gif

I knew i forgot about something!
Hey,

we have released GOG Galaxy version 1.2.44.

The release is aimed to fix problems with installations and crash when GOG Galaxy is started by game's desktop shortcut.
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Nguy_n___c_H_nh: Updated Galaxy to 1.2.7, but Witcher 3 isn't running any more.
witcher3 exe appears in the task manager, using one cpu core and ram usage is rising and rising. Game doesn't start
That's...a rather old version of Galaxy. Can you update it to 1.2.44?

As for Witcher 3, please make sure you are running the latest drivers for your graphics card.
Post edited 3 days ago by JudasIscariot
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BKGaming: Between the slow fixes and long drawn out major updates (hello 1.3 where are you?) I can understand the frustration. For sure a lot of us would like to see more progress.

GOG's inability to communicate with us on these issues is also frustrating, we need more and deserve more info on Galaxy
We are preparing something very special for you all, and we're working hard on Galaxy Client now. :) Works didn't slow down - just the opposite. We will not share details about changes that are incoming, though.