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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum
Post edited 4 days ago by TheTomasz
Gwent - stupid cheating game, where randoms plays dumb donaters
bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
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Graham_Naylor: bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
Does it show up in your order history?
https://www.gog.com/account/settings/orders

If not, maybe the payment didn't go through. Best bet is to contact GOG Support directly: https://support.gog.com/hc/en-us/requests/new?form=orders

Fill out all info and be sure to include order id if the game is listed in your order history.
avatar
Graham_Naylor: bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
avatar
BKGaming: Does it show up in your order history?
https://www.gog.com/account/settings/orders

If not, maybe the payment didn't go through. Best bet is to contact GOG Support directly: https://support.gog.com/hc/en-us/requests/new?form=orders

Fill out all info and be sure to include order id if the game is listed in your order history.
game is not in order history so there is no way to find out. will contact support and find out. Thanks for the help
avatar
Graham_Naylor: game is not in order history so there is no way to find out. will contact support and find out. Thanks for the help
Just to confirm you did buy directly from GOG right, and not a third party site? Also did you check paypal and see if it came out of your account? You should have got an email when the order was processed.
Post edited March 27, 2019 by BKGaming
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Johny.: Library - from when Galaxy was launched - didn't change much. We are happy to be working on improving it now. :) Can't wait to roll them out!
Like just wondering... but whatever happen to this? I could be wrong, but I don't think library has really changed since this was posted. I was reading GOG's/ CDP's financial reports and this stuck out to me: GOG Galaxy is continually expanded with new features, in like with gamers’ and developers’ expectations.

We haven't had a major update since April 2017... almost 2 years and feature wise haven't gotten much in that time frame, except profiles which aren't directly a Galaxy feature. Just where is that "continually expanded with new features" for gamers happening at?
Post edited March 27, 2019 by BKGaming
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Graham_Naylor: bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
avatar
BKGaming: Does it show up in your order history?
https://www.gog.com/account/settings/orders

If not, maybe the payment didn't go through. Best bet is to contact GOG Support directly: https://support.gog.com/hc/en-us/requests/new?form=orders

Fill out all info and be sure to include order id if the game is listed in your order history.
The order was processed through my aol mail address naylorgraham@aol.co.uk the order transaction was
98508132YU940145P
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Graham_Naylor: The order was processed through my aol mail address naylorgraham@aol.co.uk the order transaction was
98508132YU940145P
Okay then just be sure to give that order transaction to GOG when you contact support (though they should be able to bring it up either way, but if not give them that number).
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Graham_Naylor: bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
Just out of curiosity do an account refresh and see if that does anything: https://www.gog.com/user/refresh
Post edited March 27, 2019 by BKGaming
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Graham_Naylor: The order was processed through my aol mail address naylorgraham@aol.co.uk the order transaction was
98508132YU940145P
avatar
BKGaming: Okay then just be sure to give that order transaction to GOG when you contact support (though they should be able to bring it up either way, but if not give them that number).
avatar
Graham_Naylor: bought Civilzation 4 yesterday paid by Paypal. Nothing in library or anywhere else for that matter. Used the Galaxy download program. Not happy at the moment. Any help will be appreciated
avatar
BKGaming: Just out of curiosity do an account refresh and see if that does anything: https://www.gog.com/user/refresh
Have tried all the methods specified but to no avail. To me it is pointless, my worry is should I attempt to purchase any more games from gog as I don't want to run into the same problems. The money concerned may seem small but I do not see the point in continuing
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graham1953: Have tried all the methods specified but to no avail. To me it is pointless, my worry is should I attempt to purchase any more games from gog as I don't want to run into the same problems. The money concerned may seem small but I do not see the point in continuing
Um do you have more than one account? Is graham1953 & Graham_Naylor both your account? graham1953 has 1 game listed on your profile and Graham_Naylor has zero.

Are you getting your accounts mixed up?
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graham1953: Have tried all the methods specified but to no avail. To me it is pointless, my worry is should I attempt to purchase any more games from gog as I don't want to run into the same problems. The money concerned may seem small but I do not see the point in continuing
avatar
BKGaming: Um do you have more than one account? Is graham1953 & Graham_Naylor both your account? graham1953 has 1 game listed on your profile and Graham_Naylor has zero.

Are you getting your accounts mixed up?
I am in graham1953 and yes it does say 1 game listed on my profile but when I attempt to download it says the installation files are not there as far as I am aware I dont have another account. This could be a problem of my own making, either way the game isn't happening and I put it down to inexperience on my account. Thanks for your help in any case
avatar
graham1953: I am in graham1953 and yes it does say 1 game listed on my profile but when I attempt to download it says the installation files are not there as far as I am aware I dont have another account. This could be a problem of my own making, either way the game isn't happening and I put it down to inexperience on my account. Thanks for your help in any case
I'm sorry but you are confusing me now? You aren't Graham_Naylor the original person I was replying too?
Post edited March 27, 2019 by BKGaming
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graham1953: I am in graham1953 and yes it does say 1 game listed on my profile but when I attempt to download it says the installation files are not there as far as I am aware I dont have another account. This could be a problem of my own making, either way the game isn't happening and I put it down to inexperience on my account. Thanks for your help in any case
avatar
BKGaming: I'm sorry but you are confusing me now? You aren't Graham_Naylor the original person I was replying too?
oops! oh dear what have i done cant we write this off as me being a complete idiot. i do indeed appear to have 2 and am confusing both. I can only assume i did this. How could i have possibly done this and what more can you suggest
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graham1953: oops! oh dear what have i done cant we write this off as me being a complete idiot. i do indeed appear to have 2 and am confusing both. I can only assume i did this. How could i have possibly done this and what more can you suggest
Well then the game is tied to graham1953 mostly likely, do you see it listed when you go to https://www.gog.com/account while using graham1953?

If so, click the blue button and download the game and Galaxy.
Post edited March 27, 2019 by BKGaming
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graham1953: oops! oh dear what have i done cant we write this off as me being a complete idiot. i do indeed appear to have 2 and am confusing both. I can only assume i did this. How could i have possibly done this and what more can you suggest
avatar
BKGaming: Well then the game is tied to graham1953 mostly likely, do you see it listed when you go to https://www.gog.com/account while using graham1953?

If so, click the blue button and download the game and Galaxy.
Hi surprise surprise all is good apparently both accounts had got mixed up so i re-installed the loader to coincide with this account and hey presto it worked, although i paid for the games again it was ok. I tried Cossacks as well and it was ok too.
Thanks for all your help and im sorry for the trouble