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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection
Post edited June 12, 2019 by TheTomasz
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TheTomasz: we have released a new version of GOG Galaxy 1.2.42 Beta.
[Windows] Several Improvements in rendering of Galaxy icon

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Still looks like the same old pixelated icon to me. I wonder how long you are going to try to polish this icon that's never going to look any better before you realize Galaxy needs a new icon without text that looks clear at small sizes ie 16 x 16 and 32 x 32 specifically.
Fix the international payments system already!

I've already raised this several times before, but I am doing so once more, because clearly it isn't something that the Devs give a toss about, but should be an easy fix.

Instead of charging you in the currency of your choice, Gog Galaxy charges you in the currency of your IP address. By way of example, if you travel overseas and you want to buy from GOG using your regular credit card, you will find that unless you are using a VPN, you won't be able to do so.

It is trivially easy to test this with any worldwide VPN system. Just change your location, go to the checkout and you'll see that your funds have defaulted to your IP location. Today, I could have bought games in Australian, Norwegian, or US currency.

I love that GOG lets you pay in your local currency, but this is frustratingly stupid and should be an easy fix. We live in an international world, where more and more of us are either traveling overseas, or using VPNs that default to another location. Even more importantly, for countries like Australia and the US that share the term "dollar" for their currency, it only creates confusion about the price that is being paid.

It is incredibly ham fisted that people should have to use a VPN to buy a game in my local currency when traveling., or that using a VPN screws around payments via Gog Galaxy.
GOG Galaxy bundled software is slowing down games, causing crash and freeze. I found out through a tech that GOG galaxy files is causing the game to crash and freeze up.

I tried uninstalling GOG galaxy and the crash still happens. GOG is bundling galaxy with all software, if you use GOG galaxy or not. HIdden bundled software is DRM MALWARE!

REMOVE this bundled software now! I will not buy any more software from GOG until REMOVES this bundled software. Please join me and mail GOG your complaint.

I have all games firewalled, so no data can be sent without my permission. Zone Alarm is good free firewall to block game access to internet.

'galaxy64.dll' is file you will need to delete. If you need force delete it, using 'wise software' 'force deleter'. This file remains after uninstalling GOG Galaxy.
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Wraithcat: It is incredibly ham fisted that people should have to use a VPN to buy a game in my local currency when traveling., or that using a VPN screws around payments via Gog Galaxy.
On the other hand, prices are changing as well and you pay the amount that is norm to your current IP. This way GOG works just as a retail store.

Also why does it matter what currency you are paying? You will be charged in the currency of your bank account with the exchange rate that is hard to notice for stable currencies (I'm frequently using my USD card to pay EUR prices in EU and don't have any problems).
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vetra_gamer: I have all games firewalled, so no data can be sent without my permission. Zone Alarm is good free firewall to block game access to internet.
That is your problem, and this isn't the first time this has been brought up. It isn't DRM at all and isn't likley to change since it has been known for a long time now. Developers supporting Galaxy features include files that games need to correctly function with Galaxy, regardless if you use Galaxy or not. The vast majority (I would even bet 99% of GOG users) will never experience this issue so it's unlikley to matter to most GOG users.

My best guess is that artificially blocking what the games tries to connect to while having an active internet connection messes up the game which doesn't know how to handle it and crashes. However disabling programs like Zone Alarm and disabling the internet causes no issues because games know how to handle any errors or exceptions due to lacking an active internet connection.

Another GOG user posted a more detailed overview of this issue, which they say is due to the firewall restricting access to localhost (127.0.0.1) and it supports what I'm thinking as well. In GOG's view this not a bug becuase you, buy choice, used third party software (in this case Zone Alarm) that interfered in how the game works.

https://www.gog.com/forum/general/crashes_in_games_with_galaxydll_or_galaxy64dll/post8

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@Galaxy Team: There seems to be a decent size "time lag" if you will between exiting a game and how long takes for your profile to not show as in-game. I can exit a game and still be shown as online playing a good time afterwards.
Post edited May 24, 2018 by BKGaming
I have noticed the delay as well. Sometimes it doesn't even register at all.
So I've had a problem loggin in through Galaxy for months now. It's minimal, but annoying.

Either A:
I enter my information, press enter, and the same box asking for my info comes up, as if I hadn't done it right before.

Or B:
I enter my information, press enter, and a box appears with options to change my profile pic, password and something else I forgot.

In both cases I have to click outside of those boxes, get the unlogged in Galaxy into focus, then click on 'Connect Now' or something to log-in successfully. It happens often enough that I'm used to it now.
Hello I am new user here, GOG Galaxy is nice software. I bought Witcher 3 and want to download it. It is 33GB download when I download through GOG Galaxy. I live in a place with lot of power cuts so I lose my downloaded data. There is no resume support in the software like on steam? I guess I will have to download normal classic launcher from the website (sadly I can't use any download managers like uGet with it).
When I open Galaxy, it appears too large and cannot adjust screen size, help?
my gog galaxy cant seem to connect to the internet all of a sudde. Is this a recurring issue? Any suggestions?
Ever since 1.2.42, GoG Galaxy is completely non-functional for me. It just shows a blank white screen. If I wait a really long time, it turns into a blank black screen, which is not a meaningful improvement. I've completely uninstalled Galaxy, including the assorted directories listed in the help article, and then re-installed Galaxy, and it still doesn't work.

It's quite frustrating, so now I'm just leaving it off my system. Pity, it was a convenient way to install games, but if it doesn't work at all, it doesn't work at all.
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pkk234: So I've had a problem loggin in through Galaxy for months now. It's minimal, but annoying.

Either A:
I enter my information, press enter, and the same box asking for my info comes up, as if I hadn't done it right before.

Or B:
I enter my information, press enter, and a box appears with options to change my profile pic, password and something else I forgot.

In both cases I have to click outside of those boxes, get the unlogged in Galaxy into focus, then click on 'Connect Now' or something to log-in successfully. It happens often enough that I'm used to it now.
If you wish, you can click "monitor" on the issue here (log in to http://mantis.gog.com first):
http://mantis.gog.com/view.php?id=5726
Another user reported the same thing.

Two questions for you: do you log out before closing GOG Galaxy? Do you have the option "Keep me logged in" unchecked?

I cannot reproduce this in any way. :(
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rakenan: Ever since 1.2.42, GoG Galaxy is completely non-functional for me. It just shows a blank white screen. If I wait a really long time, it turns into a blank black screen, which is not a meaningful improvement.
This might be an issue that we have a fix for, which will be released very soon. Please wait with report until new version of GOG Galaxy. :) 1.2.43 (not beta)
Post edited May 28, 2018 by Johny.
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BuggyBoii: There is no resume support in the software like on steam?
Hi and thanks for checking GOG Galaxy!
Galaxy does have a resume system which should work in typical cases (like closing the application or pausing download manually) in such cases we expect data loss to be up to 100MB (usually significantly less). In the case of hard power cutoffs the loss in data my be larger due to many factors like the size of file that is currently downloaded, the way the particular game build is constructed and more.
In the case of Witcher 3 and power cutoffs I've seen data losses up to hundreds of megs, which is higher then we would like it to be, but we hope it shouldn't ruin the experience even in extreme conditions.
Note in the case of download breaking, we have to balance between not losing data, having fast download and keeping GOG Galaxy responsive. This is why we've accepted that some data may be lost in order to keep the general experience smooth.

Did your download resumed after power loss or you had to restart manually? After actual download is started (which is indicated by a status and the download speed higher than zero being displayed) it should always resume, even if some data were lost. Please let us know if that wasn't the case for you.
Post edited May 28, 2018 by YesterB
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BuggyBoii: There is no resume support in the software like on steam?
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YesterB: Hi and thanks for checking GOG Galaxy!
Galaxy does have a resume system which should work in typical cases (like closing the application or pausing download manually) in such cases we expect data loss to be up to 100MB (usually significantly less). In the case of hard power cutoffs the loss in data my be larger due to many factors like the size of file that is currently downloaded, the way the particular game build is constructed and more.
In the case of Witcher 3 and power cutoffs I've seen data losses up to hundreds of megs, which is higher then we would like it to be, but we hope it shouldn't ruin the experience even in extreme conditions.
Note in the case of download breaking, we have to balance between not losing data, having fast download and keeping GOG Galaxy responsive. This is why we've accepted that some data may be lost in order to keep the general experience smooth.

Did your download resumed after power loss or you had to restart manually? After actual download is started (which is indicated by a status and the download speed higher than zero being displayed) it should always resume, even if some data were lost. Please let us know if that wasn't the case for you.
My download just restarted downloading, it reset. I had downloaded about 4gbs.
It is okay I used another Laptop to download Classic Launcher and then copied it to my PC. I am so glad that the files were divided into small parts 4gb each for easier downloading in Classic Launcher.