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Most users of this forum are sick of people abusing the rep system. GOG staff has repeatedly been informed of the situation and asked to enforce the rules they put in their own terms of service or remove the reputation system entirely. So far, nothing has been done about it. This has created a toxic environment which has caused many new and existing users to leave the forum. Many of these users also stopped buying games on the storefront because of this. At this point, the only thing I can think to do is start a petition and hope that enough of us tell GOG that we want them to enforce their rules and/or remove the rep system that they begin to take action. You can sign the petition here. Here is the full text of the petition.
For many years, the GOG forum's terms of service has stated that it is disallowed to abuse the forum's reputation system. Many times over these years, numerous users have asked them to enforce this rule, but every time, they have refused to do so. When trolls downrep people for no good reason, it creates a toxic environment. New and existing users see this toxic environment, are put off by it and leave. Many of the people who leave the forum also stop buying games on the storefront. It would be in the best interest of both GOG and its users if GOG would begin enforcing their rules.

One of the biggest examples of this violation of the forum's terms of service is that trolls love to downrep people for discussing the topic at hand in the two main threads that are dedicated to discussing mass game giveaways. The threads in question are located in the general discussion forum, the point of which is to discuss topics. These trolls believe that it's acceptable to repeatedly violate the forum's terms of service by downrepping everyone who uses the forum for its intended purpose. They have decided that the threads aren't for what the original posts state they're for. Instead, they have decided that these threads are for what they want them to be for. They believe that it's acceptable to severely abuse the forum's reputation system in an effort to get across their point that nobody should ever use these the discussion forum for its intended purpose.

It would have been nice if GOG had chosen to enforce the rules they put in their terms of service, but they have not. It would have been nice if GOG had listened to their forum users when they pointed out that this behavior is disruptive and drives people away. Many users have suggested GOG completely remove the reputation system. This would also be a valid solution to this problem. Sadly, none of this has happened, so this is the only remaining course of action. If enough of us inform GOG staff that we expect them to enforce their own terms of service, perhaps eventually they will begin to do so.
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Signed
any particular reason why now? Have something escalated recently?
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SylvanFae: Signed
any particular reason why now? Have something escalated recently?
Thanks for signing the petition. I've just finally had enough. I've seen too many people post in those threads while staying 100% on-topic and get downrepped for it, ask why, get no response because nobody else wants to get downrepped for answering their question, and then they're never seen again. It's clear that asking GOG staff directly to deal with this issue has not worked in the past, and it will not work in the future. The only thing I could think of is to show them how many of us are fed up with this issue and hope they finally listen.
Post edited June 27, 2020 by finkleroy
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Just cause. Signed.
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Sulibor: Just cause. Signed.
Thank you. I appreciate the support.
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Signed. They could remove this rep system entirely, it's only causes trouble and demands more moderation work.
Post edited June 27, 2020 by AWG43
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AWG43: Signed. They could remove this rep system entirely, it's only causes trouble and demands more moderation work.
Thanks for the support. That would be a perfectly reasonable solution to this long outstanding issue.
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I think it's better to just not care, but I would prefer a different system. The other two forums I frequent have simple "thanks" buttons which show a post is considered good, without any negative option. That would be better.

GOG haven't put work into the forum in ages though. I wouldn't expect anything.
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Since store redesign I wonder would upgrading the forum be technically possible. You should see that only thing that haven't changed is upper menu on GOG, with addition of few more stuff added... which makes me think store redesign was facelift.

BTW: I was wondering would upvoting first post break the sentiment?
Post edited June 27, 2020 by SylvanFae
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SylvanFae: Since store redesign I wonder would upgrading the forum be technically possible. You should see that only thing that haven't changed is upper menu on GOG, with addition of few more stuff added... which makes me think store redesign was facelift.

BTW: I was wondering would upvoting first post break the sentiment?
I'm going to say no because it would not be abusing the rep system.
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As StingingVelvet says, but the forums I frequent have post reactions instead of reputation.

But yeah, the forums have sorely needed a revamp; given that I can't figure out how to get the forum posts to fluff out nicely to the full screen instead of this weird box.

Also, the avatar system is complete ass. I don't have a nicer way to put it.

Edit: I send off a suggestion to the support team to archive & purge the forums and adopt a new forum; the issues are so numerous and we have no idea how much is hardcoded that it might be easier to just adopt a new one. Several of them have licenses which would be conductive to modification.

Edit 2: I'm not singing the petition because that isn't exactly the way to get GOG.com's attention.
Post edited June 28, 2020 by Darvond
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One more signature for the petition.
I really wonder who came out with that idea of forum rep system. That person must have really misunderstood the human kind and missed how people actually work.
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The forum in general is complete ass. No, I don't mean the users. This software is well over a decade old with virtually zero in the way of improvements since its inception. If it wasn't such a broken, janky mess, people wouldn't care. But GOG being GOG, THEY don't care about the thing and refuse to fix it. I think the original programmer of the system has left the company, if I had to guess, and they created such a stilted untenable mess of the code that GOG has been afraid to touch it. Several of us have created wishlist entries (GOG's own internal petition system) to get the forum changed and improved for the good of GOG and the community, but they have either fallen on deaf ears, or this forum is REALLY integrated into the site's store and system to the point that if they dismantle it now, it would mean rebuilding the whole store (Hint, GOG Staff, PLEASE invest the time to do so in a test environment BEFORE releasing the Kraken).

Some of us have been here for a LONG time and are not going anywhere. Some long time users were pushed out, and they are missed. The rep system is outdated, just like most of the rest of the forum.
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finkleroy: At this point, the only thing I can think to do is start a petition and hope that enough of us tell GOG that we want them to enforce their rules and/or remove the rep system that they begin to take action.
The simple but pragmatic forum-wide solution is just to remove downvotes but keep upvotes for good / informative posts and answering someone's question. I say pragmatic meaning something that's actually sustainable by GOG with a low ongoing effort because although GOG are turning a profit, it's very thin and clear that they don't have the financial resources for full time moderators, especially after (they laid off around 10% of staff last year) means they're not going to spend a lot policing or building a new forum. I'd be wary of pushing for the whole rep system to be scrapped altogether though, as some marker of activity is definitely needed to discourage scammers in the various forum giveaways.

As for the two "Mass Giveaways / Temporary Keys" threads specifically, perhaps a lot of confusion can be changed by creating one strictly for posting links to giveaways (a combined Mass Giveaway & Temporary Key thread) and a separate one for discussing games posted in the first (is the game any good / worth redeeming / does it have DRM, etc, are all valid related subjects). Makes more sense than the current situation where despite the theoretical "technical" differences between the two, 99% of free game alert posts in practice just get simultaneously double-posted in both with a huge amount of unnecessary duplication by almost everyone.
Post edited June 27, 2020 by AB2012
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I did not have the negative rep because I behaved wrongly, but because of the downvote abuse in the German forum. I have therefore contacted the support several times without success.

Thank you finkleroy for the pedition, I hope that many will sign it
Post edited June 27, 2020 by Valdasaar