Oh man, my sides. This is comedy gold. Thanks for typing this up. :D

Hahhahaha xDDDD

Yeah, I'd say most of the gripes people have about things like that I agree with to a point as well. I'm overall not a fan of DLC however I mentally distinguish DLC from "expansion pack" even though they're all called DLC nowadays in name. I am a fan of genuine expansion packs such as the 2 for Witcher 3 for example, but that nickel and diming DLC stuff I'm not really fond of. To date I have never bought any nickel and dime DLC, and the only DLC I own of that nature was repackaged in all-inclusive editions of various games. Where I differ from some folk on these issues though is that while I agree with the shitty side of some of these things, I don't usually have a hardline polarized all or nothing view on it with regard to my future purchasing habits. That is to say that if something shows up in the store that I do not care for, such as early-access (call it anything else and it's still the same thing to me) I'm not going to stop shopping here, but I'm not going to buy the stuff I don't like to see here either. So while some folks will opt out of shopping here again and metaphorically want to set GOG on fire, I'll still keep shopping here, but I wont buy the content that I disagree with for whatever reasons when I can just ignore it instead. :)

That way I can still get the cool stuff they sell here that I do want. I'm not obligated to buy early-access games or DLC or microtransactions or other generally despised things of similar nature. My only real major complaint or perhaps calling it a "wish" is a better way of putting it, would be to have a feature like Steam has for some time now where you can configure the storefront to basically say "I do NOT want to see early-access, nor to see DLC, nor to see XYZ" and have the store filter all that crap out from promotion spots and other areas of the site, showing you things instead that you might actually be interested in.

Before Steam added that functionality, the store was becoming more and more cluttered with Early Access games and DLC and other crap I have no interest in and I found myself not wanting to bother looking at their promos as they were mostly stuff I considered unappealing crap like that. But after they added the filters, I was able to just filter out the majority of it and now Steam's promo areas show me things I'm actually more likely to be interested in rather than things that make me have a knot in my stomach and curse at them.

GOG needs store promo filters too, but something like that I wager is a very very long way off in the priority order of things. Adding things we're not interested in or despise isn't inherently bad, but forcing us to have to see it every day without any option to make it go away eventually reaches a point where people wont want to bother checking the site out as often or wading through promo materials to find a large percentage of in-dev or similar they're not interested in.
Hahaha, if that's true, and I have no reason to think that it's not - then that is pretty damned funny to say the least, but also not at all surprising. Modders/hackers out there are pretty damned smart at hacking up executables and tweaking things.

Asked for a refund and got it in a couple hours. Wow that's fast! Thanks GoG!

Sorry Armello devs - but I ain't gonna buy this on Steam either. Maybe when you get your act together I'll consider rebuying it here. It better get full support and none of this abandonment crap.

I was looking forward to this on Android - not anymore. I'm never buying anything from LoG until such a time that Armello is fully supported on GoG.

Good luck with selling crippled games.

A refund is not a chargeback though. For refunds they can potentially cancel your initial payment (if it's within a day of buying it), or just transfer back the money, neither of which should come with any significant fees.

Nope. Pheace is correct. A chargeback is a demand that the store give back the money they are allegedly wrongly keeping and refusing to return. It means that someone (the store, or the cardholder, or whoever made the purchase) is in the wrong, and the payment system has to spend employee-hours to investigate what happened and what to do about it. A refund is the store returning money to the customer out of their own volition, business as normal except someone has to eat the processing and possibly currency conversion fees.

Agreed wholeheartedly.

Pretty much, it boils down to "we can't nickel and dime GOG customers with microtransactions through their system". To make matters even more insulting, by renaming the title of the game as they have done, they've deliberately brought a negative connotation to GOG's core principle, dragging the term DRM-Free through the mud as a sales pitch for the Steam version.

Did anyone else imagine Developer 2's lines being spoken by Helios from Deus Ex?

*lol*

Funny shit!

Well said.
100 % with your point.

Bye.

EDIT: I bought here, few minutes ago with near totally* refund.wallet in GOG:

Pack with games Syberia 1 & 2
and DLC Layers of Fear: Inheritance

* 0´12 € are the ashes :D

LoG...puaj

Well, i'm glad about GOG position towards its customers, this is the kind of behavior i trusted GOG would have, thanks.

Now as a customer i'm more concerned about the harm Armello and LoG is doing to GOG as a whole and as a service, than just a handfull of bucks to my wallet.

I mean: one dev gone rogue, ok. I hope GOG is doing whatever it takes for LoG case to remain isolated and not to become only the forst of a following landslide of incident.
Because i like GOG store and service, and i would hate seing it endangered by that for the future.

Btw, i already stated that i wouldnt ask GOG for a refund. The game (from its start) was cool, too bad its dev wanted to turn it into a milking cash-in beast similar to phone game BS. The only kind of refund or retribution i would accept would be from LoG themselves (for example a steam key) but GOG did nothing wrong so i wont turn to GOG to settle the matter.

So i want to keep playing the game (even as single player) and want to keep Armello as a battlescar in my library just to remind me the need of eternal vigilance as a consumer.

Thank you again, though

deleted

exactly !
thank you too for telling out my own thoughts in a way more concise way
So, basically, what's a problem for LoG is that they can't screw and milk customers here with their mobile app-like cash in crap
so they rebrand it in a way to make people believe that the fact GOG somehow has a creed and business model that, by nature, prevent their customers to get screwed up and exploited this way as mobile-app folks IS a NEGATIVE thing.
Hey, sheepy sheepy, don't buy here, i cant strip you off all your whool !

Here's the respective quote again. Now, at the most basic level, this contradicts something else the developer said: That DRM wasn't the issue or the problem, and that they did not believe in DRM. Here, the developer explicitly says that DLC on DRM free is impossible for them; hence DRM free is their problem.

Both statements can not make sense at the same time.

The DRM'd platforms (much like Galaxy) offer to update a game (e.g. with DLC) by checking the purchases of the individual updating customer. That's the functionality that Armello devs seem to miss on GOG.

In my opinion, that means they're missing a form of DRM.

I received a refund to my GOG wallet this morning.

Thank you for the professional attitude you have shown to customers during these difficult circumstances. I just hope that you manage to recover any losses from League Of Geeks, and that it hasn't done any lasting damage to GOG.