k4ZE106: I still fail to see how pre-purchasing the game entitles you to a discount. GOG made it clear what you would get by pre-ordering the game on this platform, which, at the time, included a free game and a steep discount for owning the previous Witcher titles.
As for paying more for buying it early: That's usually how that works. Pay more and play on day 1 or wait for the prices to come down while avoiding spoilers left and right.
Dosen't matter, it's more a point of loyalty of the customer and the sense of consideration that gog give to them, or not
gog/cd project red fucked up on Witcher 3 dlc and goty edition, while other company give things for free like larian studio with divinity original sin free upgrade to enchanded edition, plus both past witcher games got upgraded for free
Now they refuse to give the upgrade even to people who brought the full game + expansions, despite many attempt to ask why, they diden't even asnwered, apparently customer care is irrelevant to them
As i said before, it's of no matter, they lost customers and continue to do so, while platform like steam despite their bull, actually discounted even the expansion separately, here on gog we don't even get answer
This is bad marketing no matter how you look at it, because, within reason, the customer is always right, remember that phrase?
There a a reason to it, a perfectly logical one, and talking about who get what first an later will not help any in this case. The facts remain
- Steam discounted the expansion pass while gog not
- GOG/Cd project refused to answer why we could not get upgrade to goty edition despite having already purchased the expansion pass
- Any request of clarification was outright ignored, making any supporting customer feel like a bloody idiot
This make any customer in such condition say "Fuck gog, i will not buy from them again*"
Add this mess plus nonfunctional galaxy, and you have a recipe for a marketing disaster, entitlement has nothing to do with it, it's just plain old marketing, and gog is sucking at it, badly
*Or at least till the goty edition come out, of course this means that less people will buy the game first and less money for the developer