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GOG GALAXY 2.0 discussionSteam Plugin showing as "Offline"(173 posts)(173 posts)
(173 posts)
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This is my favourite topic
Posted October 03, 2020
Guess I'm a noob, but i don't know how to do it. I can't find that location. In my GOG folder there is Plugin folder but i find only Epic and Xbox folders there. This ain't my thing.

Edit: Nevermind... Just found it :P
Post edited October 03, 2020 by SeverusVersus
Posted October 05, 2020
high rated
avatar
LordChen: +1 to this.
You can delete the steam plugin by deleting its folder from
%localappdata%\GOG.com\Galaxy\plugins\installed
I did it after disconnecting Steam from the integrations menu and shutting down GOG Galaxy but not sure if mandatory.
Then, relaunch GOG Galaxy, go to integrations and connect for Steam. It'll auto download the client.
GOG Galaxy integration documentation

Works.

GOG is a blessing to gaming. One of the last beacons of light out there. Actually doing things for their clients rather than conjuring more ways to screw us over.
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Truehare: I've been having this problem for weeks, and this solution worked. I can confirm that you need to disconnect the Steam plugin and shut down GOG Galaxy before deleting the folder (tried it without doing that and it didn't work).

So, to reiterate:

- disconnect the Steam integration plugin
- close the Galaxy client
- delete the folder mentioned by LordChen
- restart Galaxy
- connect the Steam integration plugin
- voilà, problem solved.

Oh, and I can also confirm your last paragraph. GOG is really one of the best things to happen in gaming since forever. They make some mistakes along the way, but there's no ignoring their core philosophy of always trying to do right by us, the customers. Here's hoping that philosophy never changes. And they're not even paying me to say any of that! :D
Doesn't work for me. Still "Offline - retry".


EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
Post edited October 05, 2020 by Veritas.Deus
Posted October 05, 2020
avatar
Truehare: I've been having this problem for weeks, and this solution worked. I can confirm that you need to disconnect the Steam plugin and shut down GOG Galaxy before deleting the folder (tried it without doing that and it didn't work).

So, to reiterate:

- disconnect the Steam integration plugin
- close the Galaxy client
- delete the folder mentioned by LordChen
- restart Galaxy
- connect the Steam integration plugin
- voilà, problem solved.

Oh, and I can also confirm your last paragraph. GOG is really one of the best things to happen in gaming since forever. They make some mistakes along the way, but there's no ignoring their core philosophy of always trying to do right by us, the customers. Here's hoping that philosophy never changes. And they're not even paying me to say any of that! :D
avatar
Veritas.Deus: Doesn't work for me. Still "Offline - retry".

EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
Worked for me, thanks a lot :)
Posted October 05, 2020
avatar
Truehare: I've been having this problem for weeks, and this solution worked. I can confirm that you need to disconnect the Steam plugin and shut down GOG Galaxy before deleting the folder (tried it without doing that and it didn't work).

So, to reiterate:

- disconnect the Steam integration plugin
- close the Galaxy client
- delete the folder mentioned by LordChen
- restart Galaxy
- connect the Steam integration plugin
- voilà, problem solved.

Oh, and I can also confirm your last paragraph. GOG is really one of the best things to happen in gaming since forever. They make some mistakes along the way, but there's no ignoring their core philosophy of always trying to do right by us, the customers. Here's hoping that philosophy never changes. And they're not even paying me to say any of that! :D
avatar
Veritas.Deus: Doesn't work for me. Still "Offline - retry".

EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
don't have this folder %programdata%\GOG.com\Galaxy\storage\plugins\
didn't work for me, tried like a 100 times
Posted October 05, 2020
avatar
Truehare: I've been having this problem for weeks, and this solution worked. I can confirm that you need to disconnect the Steam plugin and shut down GOG Galaxy before deleting the folder (tried it without doing that and it didn't work).

So, to reiterate:

- disconnect the Steam integration plugin
- close the Galaxy client
- delete the folder mentioned by LordChen
- restart Galaxy
- connect the Steam integration plugin
- voilà, problem solved.

Oh, and I can also confirm your last paragraph. GOG is really one of the best things to happen in gaming since forever. They make some mistakes along the way, but there's no ignoring their core philosophy of always trying to do right by us, the customers. Here's hoping that philosophy never changes. And they're not even paying me to say any of that! :D
avatar
Veritas.Deus: Doesn't work for me. Still "Offline - retry".

EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
I can confirm that this works. Thank you very much for providing the solution to this issue.
Posted October 07, 2020
avatar
Veritas.Deus: EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
avatar
Petricora: I can confirm that this works. Thank you very much for providing the solution to this issue.
Can confirm this too! New 2 GOG and Galaxy and at first it worked fine but since yesterday no connection possible. Thanks for the solution! :)
Posted October 08, 2020
avatar
Veritas.Deus: Doesn't work for me. Still "Offline - retry".

EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
avatar
ttRevan: don't have this folder %programdata%\GOG.com\Galaxy\storage\plugins\
didn't work for me, tried like a 100 times
Edit- It worked - i waited for over an hour on the connecting, eventually it failed, but after deleting the 2nd file in the programdata folder it prompted me for a steam guard key and quickly connected. Hopefully it works well in the future..

I don't have a folder in there but i do have a file that starts with the word steam. i have well over 10k games in my steam which i assume causes problems. Matter of fact galaxy has only occasionally worked when cataloging my steam profile.
Post edited October 08, 2020 by akfalcon
Posted October 08, 2020
I had the same issue that was ongoing for weeks now. Deleting steam plugin file from %programdata%\...\ helped steam integration to survive program restart, which is huge step forward.

If author of the plugin happens to read this, for debugging:
I indeed have Steam Guard on. Before deleting the plugin from %programdata% it took ages between typing credentials and steam auth window poping up. Now it pops immidiatly.
I didn't change password/mail in that time and I have family share turned on. May seem to be unrelated, but as a fellow programmer I know the struggle.

edit. 5h since last post, steam is offline again.
Post edited October 09, 2020 by Aztek92
Posted October 09, 2020
Hmmmmm the solution here mentioned worked for me, till I logged out. Now Steam is showed as offline with every login. Ideas?

Does someone have experience with switching SteamGuard off completely?
Posted October 20, 2020
Steam integration keeps going offline for me as well, same problem on two PCs.
I don't want to reset it manually everytime.
Posted October 21, 2020
This problem has been happening for MONTHS and no fixes on site. I deleted files and such so many times and yet it disconnects.
Posted November 07, 2020
avatar
GoleMMan: EDIT: Scratch that, it actually worked. The reason it seemed like it didn't is all the incorrect login attempts had set my Steam account into a "too many incorrect login attempts, try again in a while" state and I had to wait a few minutes. Maybe keep that in mind when applying this fix and don't spam Steam with logins.
This! Try to login at store.steampowered.com and if you get "There have been too many login failures from your network in a short time period. Please wait and try again later." then wait while.
Posted November 10, 2020
avatar
Truehare: I've been having this problem for weeks, and this solution worked. I can confirm that you need to disconnect the Steam plugin and shut down GOG Galaxy before deleting the folder (tried it without doing that and it didn't work).

So, to reiterate:

- disconnect the Steam integration plugin
- close the Galaxy client
- delete the folder mentioned by LordChen
- restart Galaxy
- connect the Steam integration plugin
- voilà, problem solved.

Oh, and I can also confirm your last paragraph. GOG is really one of the best things to happen in gaming since forever. They make some mistakes along the way, but there's no ignoring their core philosophy of always trying to do right by us, the customers. Here's hoping that philosophy never changes. And they're not even paying me to say any of that! :D
avatar
Veritas.Deus: Doesn't work for me. Still "Offline - retry".

EDIT:
I managed to get it working. Steam Guard integration was the cause.

So if you have Steam Guard set, you have to delete steam plugin from two folders:

%localappdata%\GOG.com\Galaxy\plugins\installed\

%programdata%\GOG.com\Galaxy\storage\plugins\

After doing the above, and what was said before, it works.
Followed above and no change for me. I can connect to Steam fine. It will remain connected if I close Galaxy and restart it soon after. It will not connect after longer period of being shut down eg: PC left off overnight.

I suspect it's something on the Steam side because Bungie.net behaves in the same way. I use Steam to login there.
It will remain connected if I close and go back in soon after while I'll need to login fresh again the next day after PC left off overnight.

I'd love this to be resolved because as of now I just leave Steam disconnected.
Posted November 23, 2020
Thanks!

Been noticing this for a few weeks too, but on OSX (Kakalina and Bull S).

For Mac users, the directory you need to delete will be in

~/Library/Application Support/GOG.com/Galaxy/plugins/installed/

it'll look something like steam_cd27391f-2625-49a1-61c0-897a81afd4f8
Posted November 27, 2020
Yeah, running into the same problem over here. Did the fix, i'm going to go ahead and assume that's it's going to be offline again after I close galaxy. >.> doing now to verify........well it stayed signed in. Idk if it will last long term however. steam needs to work with gog on this one. THIS is a benefit for people unlike what Epic is doing.
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This is my favourite topic
Community
GOG GALAXY 2.0 discussionSteam Plugin showing as "Offline"(173 posts)(173 posts)
(173 posts)