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General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)
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This is my favourite topic
Posted November 13, 2014
high rated
Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so far we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(


EDIT (0030h CET):

No official news from our payment operator, but indeed PayPal payments appear to be processing perfectly since 20-30 minutes or so.I don't want to jinx it, but it appears to have been fixed. :)

Thank you very much for your patience and understanding. :)

- Firek
Post edited November 14, 2014 by Firek
Posted November 13, 2014
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DanielRuf: Might be the cookies, thanks for the hint
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Leroux: Sadly, I think it was just luck. Didn't work the second time I tried it. I've been trying to purchase Sudeki for a while now, in vain.
same with me, I try to purchase Sudeki for more than one hour now (with breaks ^^), tried clearing cache and cookies, using different browsers, logging in and off, using second pc...

guess your try was 1 of 1000 times working ^^
Posted November 13, 2014
From support email:

"We are currently expriencing widespread issues with PayPal payments. Please try again with a different payment method, if possible. We will have this issue fixed as soon as we can."
Posted November 13, 2014
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JJRmed: Can confirm the same issue, just tried to gift two games to a friend of mine. Credit card directly as well as by Paypal not working. Bank accounts in both cases in the black, PayPal has same credit card as well as separate bank account. Issue seems to be only regarding purchases through GOG, Steam purchase worked.
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DanielRuf: wow, even creditcard
Yep...Paypal & Credit card returning errors. I must say I already find this kind of sale frustrating - no way I can connect to GOG from my workplace - and this only adds another layer of frustration
Posted November 13, 2014
The fall sale is turning into a fail sale. And actually I read that first. ;)
Posted November 13, 2014
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achmetha: From support email:

"We are currently expriencing widespread issues with PayPal payments. Please try again with a different payment method, if possible. We will have this issue fixed as soon as we can."
I just tried it with my credit card, it is also denied. Germany here.
Posted November 13, 2014
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DanielRuf: Might be the cookies, thanks for the hint
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Leroux: Sadly, I think it was just luck. Didn't work the second time I tried it. I've been trying to purchase Sudeki for a while now, in vain.
Ditto. Also trying to purchase Sudeki to no avail.

Does anyone think that PayPal sees this huge number of transactions going into Poland and thinking "No way this can be right" and restricting sales? I'd imagine the current Fall sale is one of GOG's biggest. I know a lot of credit bureaus will restrict transactions to Central and Eastern Europe, though I'm not sure if Poland is one of those restricted territories.
Posted November 13, 2014
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jake3: guess your try was 1 of 1000 times working ^^
I hope it was not that once in a lifetime chance of getting extremely lucky, and I wasted it on a $3 game ... XD
Posted November 13, 2014
just hope the Deals come back at some point in the Sale, the Rotation miracle shall be solved!, so we can get the games we miss now due to this issue..

if it comes back at some point I hope I will be awake, not at work... ^^
Posted November 13, 2014
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jake3: just hope the Deals come back at some point in the Sale, the Rotation miracle shall be solved!, so we can get the games we miss now due to this issue..

if it comes back at some point I hope I will be awake, not at work... ^^
I hope. Missed Two Worlds sadly. Well anyway there is still an Insomnia Sale coming along.
Posted November 13, 2014
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Leroux: Sadly, I think it was just luck. Didn't work the second time I tried it. I've been trying to purchase Sudeki for a while now, in vain.
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whitereflection: Ditto. Also trying to purchase Sudeki to no avail.

Does anyone think that PayPal sees this huge number of transactions going into Poland and thinking "No way this can be right" and restricting sales? I'd imagine the current Fall sale is one of GOG's biggest. I know a lot of credit bureaus will restrict transactions to Central and Eastern Europe, though I'm not sure if Poland is one of those restricted territories.
No it is not, Poland is in the EU. But I think GoG is registered on Cyprus.
Posted November 13, 2014
It would be nice if you could reserve a deal until the issue is solved. The problem is know for a while no but nothing happens. :( A comment each hour would be nice. And even if it is just "we still don't know why this is happening". :)
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Destro: Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so fat we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method :(
Thank you for information. :D
Post edited November 13, 2014 by Mr_Chaos
Posted November 13, 2014
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Destro: Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so fat we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(
Thanks for the reply.

"The team is well aware of this and working on this as we speak." Ouch, that sounds like a nightshift.
Posted November 13, 2014
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Destro: Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so far we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(
Thanks for you effort and I hope the issue can be resolved soon. I hope the shift is not going to be too long :(
Post edited November 13, 2014 by The_Blog
Posted November 13, 2014
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JudasIscariot: Question:

Has anyone experienced these issues with a PaySafe card?
anyone?
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This is my favourite topic
Community
General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)