Posted May 14, 2015
I tried using the manual sort a few years ago and half the time when I went to look at it, things were shuffled around from how I left it and I just considered it unreliable and unusable and never looked at it again. The custom-sort on the Steam wishlist is very similar in that you can reorder things and as you add more titles they'll randomly show up just about anywhere in your list making it useless. So I stopped using that too.
Even though I don't use manual sort or care much about it myself at the moment, I do recognize the utility of it and why other people would want to have it. If you buy physical game boxes in a store and bring them home you can put them anywhere you want - organized, disorganized, whatever. You can put them on a real bookshelf and put them in any kind of order that makes sense to you for your own reasons, whether it is some form of alphabetization, or fondness, group games in a series together, a combination of these things or something else and that freedom is just the default, not something the publisher, developer or distributor had to permit you to do by creating virtual infrastructure in order for it to be possible.
The problem as I see it comes from the fact that for the digital equivalent to have similar properties, someone somewhere has to write software to make that real world bookshelf paradigm have a digital equivalent with a set of rules/algorithms to make it all work in a sensible manner.
As a software developer myself, if I were to approach the problem of developing a manual bookshelf I think it would be super easy to do personally. I'd basically drop new game purchases/gifts at the very end of the shelf in the order they were purchased in *or* have a second "new purchases" shelf where they get dumped until the user sorts them from that shelf onto their personal manual shelf. Then I'd store the order that the person drag'n'dropped the titles on their shelf and never fuck with it in any way. New purchases either go to the new purchase shelf separately until the user moves them, or tagged onto the end of the manual shelf, possibly in an "unsorted new purchases" section or whatever. I would not attempt to put any AI to devise a way to intelligently put new titles into someone's existing and possibly chaotic arrangement. I'd also probably have an option to let the person make multiple "views" of custom organization of their titles too.
Having said that I don't think it is a difficult problem to solve and it is something that some portion of people will definitely want and feel strongly about naturally, so I tilt my thoughts in favour of it even though I probably wouldn't use it myself or I'm at least a little indifferent for my own use currently (but that could change too). I'd rather see people who do want it have the option though because options are good.