Posted September 22, 2021
Alexim: I don't understand one thing: why the problem of this game has been solved in a very short time, at least in theory since we are still waiting for the update, while the other hundreds of problems, some even much more serious, are completely ignored? Do we have to create a thread for each of those games, attract a few hundred comments from outraged users, and then maybe something moves?
MarkoH01: Yes, Alexim - that's unfortunately and obviously the GOG way. I am glad and thankful that they helped here and that they might help with future problems that might come to their attention in a similar way but as you can see in the lack of feedback about the general problem at hand - we should not expect them to act on their own. mrkgnao: What do you mean by "now"? Since when? Because I can still see games from two weeks ago or a month ago that are different between galaxy and offline. And I haven't seen any recent change, except things getting slightly worse.
MarkoH01: In theory creating offline installers ahould happen automatically just like neumi5694 said, however for this to happen the process has to work correctly and iirc those updated games have to be marked. It has been ages since someone from GOG staff (don't remember anymore who exactly) told me that it has happened that thise marking did not happen correctly or not at all and therefore the process of creating those installers automatically simply did not start. The moment people told GOG about them they started the creation process manually. Not sure if this still is the case though - but it sounds logical to me that this might be one source of the underlying problem regarding offline installer being outdated in comparision to Galaxy updates.