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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted March 26, 2017
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bonbadil.350: The download link seems to be for the version 1.1.30.5. Can't find download URL for the new version.
BTW, it's great GOG allow to launch games even without Galaxy.
There is no direct download for 1.2 since that is only a preview option. So just enable pre-view updates, close the client, then wait for 5-10 minutes before restarting it and it should update. The reason for the wait time is that the client has some time limit for checking for updates repeatedly (at least it had been like this in previous version).
Posted March 26, 2017
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bonbadil.350: The download link seems to be for the version 1.1.30.5. Can't find download URL for the new version.
BTW, it's great GOG allow to launch games even without Galaxy.
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moonshineshadow: There is no direct download for 1.2 since that is only a preview option. So just enable pre-view updates, close the client, then wait for 5-10 minutes before restarting it and it should update. The reason for the wait time is that the client has some time limit for checking for updates repeatedly (at least it had been like this in previous version).
How can I enable pre-view updates if I can't launch the client?
Posted March 26, 2017
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moonshineshadow: There is no direct download for 1.2 since that is only a preview option. So just enable pre-view updates, close the client, then wait for 5-10 minutes before restarting it and it should update. The reason for the wait time is that the client has some time limit for checking for updates repeatedly (at least it had been like this in previous version).
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bonbadil.350: How can I enable pre-view updates if I can't launch the client?
You'll have to deinstall the old version and reinstall the one I posted the link to. This version you will be able to run and therefore you can enable the update to go back to 1.2.

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Sniskerbobberton: I can't wait for the command line parameters update, that'll be sweet, skippable intros huzzah!

https://www.gog.com/wishlist/galaxy/set_launch_options_command_line_arguments_for_games

Please GOG, make it so! :D
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skeletonbow: Crap, yes this would be a nice feature enhancement for sure. In the mean time you can accomplish it by hand editing the goggame-*.info file inside the game installation directory, but it'd be nice to have a way to customize the options in-Galaxy. Voted.

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MarkoH01: Whenever I play Witcher 3 a bit longer the Galaxy "Play" button is not turning back to green before I close Galaxy and retart it. Am I the only one with this problem?
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skeletonbow: If you exit a game back to Galaxy and the greyed out button doesn't restore to the green play button it usually means that the game process never actually exited even if it is not showing anywhere visible on the screen or task bar. Fire up Windows Task Manager and look for the game executable. Wait a brief period to see if it exits on its own, and if not then you can consider forcibly killing it. Then Galaxy should detect it is not running and make the button available again.

If the game executable is not running in the process list however, that's another story.
I tried it and you were correct. Witcher3.exe was still listed as running process - closing it did turn the play button to green again. However I never had this problem with the old Galaxy (I meaning the problem of Witcher 3 not closing correctly) in all my 200 hours of playtime. Maybe there is a connection?
Post edited March 26, 2017 by MarkoH01
Posted March 26, 2017
Since cloud saving is very slow for me (and I also suspect it to eat performance while gaming) I tuned it off and played without it. Now I wanted to upload my saves to the cloud so I tuned it back on with ne never files on my HDD and old storage on cloud. It takes about a minute (for 400MB oif savegames) until Galaxy realized it can't auto sync and asks me if I want to use the cloud files or the files on my HDD. I chose my local HDD and then ... semingly nothing. After three(!) additional minutes the game starts - which imo is much too long. I immediately quit the game and ... nothing - play button greyed out. Had to close witcher3.exe manually and then thesynching process takes another >1 minute. Sorry but this way the cloud saving feature is useless for me. I want to play and not wait for my saves to be synced for minutes.
Post edited March 26, 2017 by MarkoH01
Posted March 26, 2017
avatar
moonshineshadow: There is no direct download for 1.2 since that is only a preview option. So just enable pre-view updates, close the client, then wait for 5-10 minutes before restarting it and it should update. The reason for the wait time is that the client has some time limit for checking for updates repeatedly (at least it had been like this in previous version).
avatar
bonbadil.350: How can I enable pre-view updates if I can't launch the client?
This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\Galaxy\storage\

Then you'll have to use scan&import function to see your games back in Galaxy Client.
Post edited March 27, 2017 by Johny.
Posted March 26, 2017
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MarkoH01: I tried it and you were correct. Witcher3.exe was still listed as running process - closing it did turn the play button to green again. However I never had this problem with the old Galaxy (I meaning the problem of Witcher 3 not closing correctly) in all my 200 hours of playtime. Maybe there is a connection?
Quite probably I think. I'm seeing some games crash and burn with Galaxy 1.2 launching them also. It must be related to the overlay, as I can't think of any other technical reason why a game would become unstable just from being launched by 1.2
Posted March 26, 2017
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Sniskerbobberton: I can't wait for the command line parameters update, that'll be sweet, skippable intros huzzah!

https://www.gog.com/wishlist/galaxy/set_launch_options_command_line_arguments_for_games

Please GOG, make it so! :D
avatar
skeletonbow: Crap, yes this would be a nice feature enhancement for sure. In the mean time you can accomplish it by hand editing the goggame-*.info file inside the game installation directory, but it'd be nice to have a way to customize the options in-Galaxy. Voted.

avatar
MarkoH01: Whenever I play Witcher 3 a bit longer the Galaxy "Play" button is not turning back to green before I close Galaxy and retart it. Am I the only one with this problem?
avatar
skeletonbow: If you exit a game back to Galaxy and the greyed out button doesn't restore to the green play button it usually means that the game process never actually exited even if it is not showing anywhere visible on the screen or task bar. Fire up Windows Task Manager and look for the game executable. Wait a brief period to see if it exits on its own, and if not then you can consider forcibly killing it. Then Galaxy should detect it is not running and make the button available again.

If the game executable is not running in the process list however, that's another story.
Oh sweet, I never knew that you could do it that way, I'll have a go. Thanks!
Posted March 26, 2017
avatar
MarkoH01: I tried it and you were correct. Witcher3.exe was still listed as running process - closing it did turn the play button to green again. However I never had this problem with the old Galaxy (I meaning the problem of Witcher 3 not closing correctly) in all my 200 hours of playtime. Maybe there is a connection?
avatar
skeletonbow: Quite probably I think. I'm seeing some games crash and burn with Galaxy 1.2 launching them also. It must be related to the overlay, as I can't think of any other technical reason why a game would become unstable just from being launched by 1.2
Yes, that sounds logical. Hopefully GOG will tweak the client to make these issues disappear and make cloud saving quicker. At the moment I am about to reinstall the old Galaxy because I had less problems with it.
Posted March 27, 2017
Datapoints: Fallout Classic and Fallout 2 Classic used to work with the Galaxy 1.1.x preview injected overly last summer, however they no longer work in 1.2.x, including trying them with all of the various hacks and tricks gleaned during the testing phase. I've added them to my overlay tracker thread but thought I'd mention it here also because: Fallout
Posted March 27, 2017
avatar
Sniskerbobberton: I can't wait for the command line parameters update, that'll be sweet, skippable intros huzzah!

https://www.gog.com/wishlist/galaxy/set_launch_options_command_line_arguments_for_games

Please GOG, make it so! :D
I can't wait for, the ability to launch a different .exe file by default. Huzzah.
Posted March 27, 2017
Is there a reason Galaxy automatically creates an empty folder per game for screenshots even if you haven't taken a screenshot? Is the an oversight / bug? Seems like this could create a butch of unnecessary empty folders making it harder to find the folder / pictures you actually want.
Post edited March 27, 2017 by BKGaming
Posted March 27, 2017
I have noticed that this latest version of the client takes a long time to open. Has anyone else noticed this?
Posted March 27, 2017
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Hijin25.948: I have noticed that this latest version of the client takes a long time to open. Has anyone else noticed this?
Yes it was one of the things I mentioned in my post of what GOG needs to look at before this thing leaves beta. I still, however, can't believe they are actually taking this out of beta in less than a month when it is clearly not ready.

I'm very happy with 1.2 (the Galaxy team did an amazing job with this update regardless of how long it took), I really am but I'm afraid Galaxy isn't ready to leave beta. I think GOG is making a mistake pushing this as a released version so soon. I understood pushing Galaxy from alpha to beta because of the Witcher 3, even though it wasn't ready... we don't have the same need now. If you ask me, we just now truly entered beta with this update.

Anyway some things that should be looked at before that happens:

- Option to actually close Galaxy using "X" like there was before the update.
- Rebindable Key for the screenshot feature.
- Rebindable Key to open the overlay.
- Galaxy seems to take longer to start up, I assume it's related how Galaxy was changed to handle updates in the background. It was long enough to make me wonder if Galaxy was actually starting.
- Add an way to abort cloud saves from uploading/downloading, if something happens you can't get out of it (it would also be nice if you could configure cloud saves on a game by game basis like updates).
- Galaxy NEEDS to be optimized when installing games, sometimes I've had to sit for nearly 5 min waiting for Galaxy to retrieve the download size, License Agreement, etc. Sometimes this gets boggled down, I assume while it's trying to query all this information from the server. To say this is a pain is an understatement
- As I said before the code for offline, needs to be looked at. I can't tell how many times I get a blue connect button telling me Galaxy is offline, when Galaxy is online and the internet is fine. I click one game page it's fine, I click another and it's telling me Galaxy is offline. Galaxy also takes forever to re-connect if connection is lost, regardless of how many times "connect" is pressed.
- General bug fixes, I strongly recommend the Galaxy team takes a week or two doing nothing but fixing bugs. Even Microsoft has bug bashes, this is a good thing. I can't tell you how many non-critical but problematic bugs I experience nearly everyday with Galaxy. Way to many for a release version, I just assumed most would be ironed in beta.

Other than that, it would also be nice to get what I call "Quality of Life" improvements before moving Galaxy out of beta such as:

- Replace the standard Windows framework around Galaxy, for standard programs it's fine but for something like Galaxy it looks more professional to come up with something that matches the aesthetics of the Galaxy UI.
- Replace the Galaxy Logo menu system. As stated before it doesn't look good, but beyond that it isn't obvious to new Galaxy users that it contains a drop down menu. I have seen many questions from people who can't even find settings in Galaxy because of how hidden you have it. The old system Galaxy used was much better than that and more obvious from a user stand point. I strongly suggest going back to something similar to that or better yet do what 99% of other programs do and add an actual menu bar, perhaps even directly into the titlebar similar to Steam. When in doubt always always follow KISS (Keep It Simple Stupid).
- General UI improvements, simple things like replacing STORE, LIBRARY with STORE, LIBRARY, SUPPORT, COMMUNITY. Remove the GOG Galaxy link from STORE... we know what we are using. It's unnecessary.

I realize probably none of this will be done, but I think it needed to be said. If Galaxy is seriously leaving beta then this stuff should be done before that happens.
Post edited March 27, 2017 by BKGaming
Posted March 27, 2017
Before 1.2.x leaves beta, they really need to make the game download directory configurable again as it was in 1.1.x. That is a major regression for myself and many other users which makes using Galaxy as a backup download client completely unusable. I'm back using GOG Downloader again for now and if it breaks, I'll be back to using the website manually. Very frustrating.

The directory where screenshots are stored should also be user-configurable. I'm ok with the default location personally but I've seen complaints from others on the forums and in discord who are not happy about it.
Posted March 27, 2017
Any news about the Linux release?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)