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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
Ignore this post, just a test.

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j0ekerr: snip
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hunvagy: Apparently this wonderful *cough* software is installing the Visual Studio redistributable for every friggin game that uses it one by one. Isn't it wonderful... been staring at it for 18 minutes now doing it.
What we really need to do is remember that Visual Studio redistributables have been installed on a given computer, and not do it again...

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meeniinblaack: the same happens to me, but, I have automatics updates activated.. and it downloaded 9,2GB of data
Later, besides of the number of changelog of the game, shows this: 2 DLCs
I dont know if is a bug, or another thing =/

Sorry for my bad english, is not my main languaje
It definitively shouldn't do that. Migration to the new downloads system will cause some small updates, but certainly no that big.

If *anybody* is seeing huge downloads after upgrading to 1.1.7 - please submit an issue on http://mantis.gog.com, we'll look at each problem individually.

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fernandojhr: Galaxy is all the time trying to update my games even if they are already updated to the last version. In the case of witcher 3, the "update" will fail and it will show "not authorized". What is happening? I tried clean install of the last version but bug it´s still there!
That's not normal, and I guess it doesn't happen for most people. It would be great if you could send us your logs by submiting an issue to http://mantis.gog.com - we'll try to figure it out there :) Did you have DLCs installed? Which ones?

Liosan
Post edited March 24, 2016 by Liosan
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hunvagy: Apparently this wonderful *cough* software is installing the Visual Studio redistributable for every friggin game that uses it one by one. Isn't it wonderful... been staring at it for 18 minutes now doing it.
avatar
Liosan: What we really need to do is remember that Visual Studio redistributables have been installed on a given computer, and not do it again...

avatar
meeniinblaack: the same happens to me, but, I have automatics updates activated.. and it downloaded 9,2GB of data
Later, besides of the number of changelog of the game, shows this: 2 DLCs
I dont know if is a bug, or another thing =/

Sorry for my bad english, is not my main languaje
avatar
Liosan: It definitively shouldn't do that. Migration to the new downloads system will cause some small updates, but certainly no that big.

If *anybody* is seeing huge downloads after upgrading to 1.1.7 - please submit an issue on http://mantis.gog.com, we'll look at each problem individually.

avatar
fernandojhr: Galaxy is all the time trying to update my games even if they are already updated to the last version. In the case of witcher 3, the "update" will fail and it will show "not authorized". What is happening? I tried clean install of the last version but bug it´s still there!
avatar
Liosan: That's not normal, and I guess it doesn't happen for most people. It would be great if you could send us your logs by submiting an issue to http://mantis.gog.com - we'll try to figure it out there :) Did you have DLCs installed? Which ones?

Liosan
I have free dlc program and hearths of stones installed.
I just submitted the problem to gog mantis.
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Hulty: Hello.
Can you describe how to fix the problem? How do you repair vc+++?
avatar
omega64: Open Programs and Features on your pc.
Click on vc++
Select repair.
I get an error message when I try to do this that another install is currently running - but nothing in the processes at all around this? Uninstalling/installing brings the same issues, as does repairing the last executable.
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omega64: Open Programs and Features on your pc.
Click on vc++
Select repair.
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dougaiton: I get an error message when I try to do this that another install is currently running - but nothing in the processes at all around this? Uninstalling/installing brings the same issues, as does repairing the last executable.
Try again after restarting your pc.
Perhaps Windows Update is running is the background, wait till it's done.

If both don't work try reinstalling it in safe mode.
avatar
fernandojhr: Galaxy is all the time trying to update my games even if they are already updated to the last version. In the case of witcher 3, the "update" will fail and it will show "not authorized". What is happening? I tried clean install of the last version but bug it´s still there!
avatar
Liosan: That's not normal, and I guess it doesn't happen for most people. It would be great if you could send us your logs by submiting an issue to http://mantis.gog.com - we'll try to figure it out there :) Did you have DLCs installed? Which ones?

Liosan
As fernandojhr already reported the issue: Is there any need for more logs connected to similar issues? Perhaps to compare them or something?
avatar
dougaiton: I get an error message when I try to do this that another install is currently running - but nothing in the processes at all around this? Uninstalling/installing brings the same issues, as does repairing the last executable.
avatar
omega64: Try again after restarting your pc.
Perhaps Windows Update is running is the background, wait till it's done.

If both don't work try reinstalling it in safe mode.
Thanks, I'll give that a try in safe mode - windows updates is a good shout actually.
This update seems much quicker. When viewing my library, the client is able to detect installed games on the first page only. If I go to a different page, it doesn't show if any are installed. It's also dependent on which sort order I have when the client starts, meaning if I start Galaxy with it sorted by purchase date, it shows what's installed on that first page. If I change it to be sorted by title alphabetically, it won't show which ones are installed. If I start Galaxy with it sorted by title, it will show what's installed only on the first page.
avatar
omega64: Try again after restarting your pc.
Perhaps Windows Update is running is the background, wait till it's done.

If both don't work try reinstalling it in safe mode.
avatar
dougaiton: Thanks, I'll give that a try in safe mode - windows updates is a good shout actually.
Did it work?
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guynamedbilly: This update seems much quicker. When viewing my library, the client is able to detect installed games on the first page only. If I go to a different page, it doesn't show if any are installed. It's also dependent on which sort order I have when the client starts, meaning if I start Galaxy with it sorted by purchase date, it shows what's installed on that first page. If I change it to be sorted by title alphabetically, it won't show which ones are installed. If I start Galaxy with it sorted by title, it will show what's installed only on the first page.
Hah, we've noticed that too :) Thanks for info tho.
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BKGaming: @GOG

You should also think about moving the Community & Support links out of the store tab and put this as their own tabs after the Library tab. So it would go Store <-> Library <-> Community <-> Support. It does not make sense having these located under Store. Should mimic the site and make them more noticeable to new users. The Galaxy one really isn't needed since were using Galaxy.
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Fallen_Zen: The menu bar is in the process of a small redesign right now :)
This was almost a year ago now.

I'm kind of wondering whatever happen to this? I know at one point a "Social" button slipped through and was quickly removed in the next update. Seems like you guys had some plans to improve the menu and other parts of the UI and then aborted those plans?
Post edited March 25, 2016 by BKGaming
This latest update keeps hanging when it tries to download and install Microsoft visual C++ 2015 redistributable 14.0.23026

Galaxy always worked fine until today. Any ideas?
Hello guys, we have just released a 1.1.8!
It's kind of a hotfix, for a bug we've discovered in verify/repair not working properly on some of the games:)
It should be fine now.
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TomaszGOG: Hello guys, we have just released a 1.1.8!
It's kind of a hotfix, for a bug we've discovered in verify/repair not working properly on some of the games:)
It should be fine now.
I don't know if it's related, but The Witcher 3 still fails to download an inexistent (?) patch after using verify/repair. It keeps saying: "Installation failed: connection problem".
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TomaszGOG: Hello guys, we have just released a 1.1.8!
It's kind of a hotfix, for a bug we've discovered in verify/repair not working properly on some of the games:)
It should be fine now.
avatar
AlbertCole: I don't know if it's related, but The Witcher 3 still fails to download an inexistent (?) patch after using verify/repair. It keeps saying: "Installation failed: connection problem".
Unrelated. Could you report this issue to mantis.gog.com along with the logs?