Posted October 05, 2018
high rated
Moderation is better -and better legitimated in my eyes- if the moderator is a human, known as such through a bit of interaction, small talk, and involvement in the forums, as opposed to an administrative machine just popping up to quote regulation paragraphs.
This is linked to the modicum of sympathy that a moderator should generate in order to be "respected" (leading to legitimation and acceptance) and not only "feared" (which leads to de-legitimation and defiance). Of course, this bit of sympathy is subjective, in an extremely polarized environment such as this forum (where, for instance, people won't even agree on whether racial segregation is good or bad). Nothing will be consensual. There is no way a moderator will gather universal sympathy here. Nor universal respect.
The only thing that should matter at this point is the magnitude and the origin of said antipathy or disrespect. If it comes from a tiny fringe with already very questionable human judgements, I'd say the staff is doing okay.
The underlying views on the ideal attitude of people in power (distant, aloof, involved, cold, warm, technocratic, humane, personalized, depersonalized, etc) are interesting in itself. They echo the questions of "proximity/community police", bureaucracy, and knee-jerk twittering presidencies. With, I expect, self-contradictory general rules. If complains mean to be based on general principles about positions of power, let's see which coherent ones those would be.
This is linked to the modicum of sympathy that a moderator should generate in order to be "respected" (leading to legitimation and acceptance) and not only "feared" (which leads to de-legitimation and defiance). Of course, this bit of sympathy is subjective, in an extremely polarized environment such as this forum (where, for instance, people won't even agree on whether racial segregation is good or bad). Nothing will be consensual. There is no way a moderator will gather universal sympathy here. Nor universal respect.
The only thing that should matter at this point is the magnitude and the origin of said antipathy or disrespect. If it comes from a tiny fringe with already very questionable human judgements, I'd say the staff is doing okay.
The underlying views on the ideal attitude of people in power (distant, aloof, involved, cold, warm, technocratic, humane, personalized, depersonalized, etc) are interesting in itself. They echo the questions of "proximity/community police", bureaucracy, and knee-jerk twittering presidencies. With, I expect, self-contradictory general rules. If complains mean to be based on general principles about positions of power, let's see which coherent ones those would be.
Post edited October 05, 2018 by Telika