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Thanks for all the feedback you gave us after the previous update. You’re awesome and it shows the GOG insights piques your interest. Today’s article is about a topic that we know is very important to you – our commitment to DRM-free gaming and what it exactly means.

GOG was built on trust, which is at the very core of our identity. It is evidenced by our 30-day refund policy or releasing games DRM-free, among other things. At the same time, we understand DRM-free might mean different things to different people, especially when modern games blend offline and online experiences.

When GOG first launched, the gaming market looked very different from what it is now – retail was the main place to buy games, and digital distribution was just taking baby steps. DRM, the copy protection software created to protect licenses against unauthorized disc copying, was a huge source of annoyance for gamers often restricting how they can access their content. From the beginning, part of GOG’s mission was to provide gamers with a simple way to access and play games, without the need to fiddle with files or deal with any DRM. Making sure you can play games purchased on GOG offline, make backup copies, and install them as many times as you need is even more relevant now, as things like game preservation become an important topic for the whole industry.

Today, while some of the most infamous DRMs of the past are thankfully long gone, it doesn’t mean the constraints are fully gone. They just have a different, more complex face.

Games are evolving and many titles offer features beyond single-player offline gameplay, like multiplayer, achievements, vanities, rewards. Many such games are already on GOG and will continue to join our catalog. But it also raises the question: is this a new frontier for DRM?

And this is the crux of the matter. Some think it is, some don’t. Some hate it, some don’t mind it. And to be fair, we didn’t comment on it ourselves for quite some time and feel this is the time to do so:

We believe you should have freedom of choice and the right to decide how you use, enjoy, and keep the games you bought. It manifests in three points:
1. The single-player mode has to be accessible offline.

2. Games you bought and downloaded can never be taken from you or altered against your will.

3. The GOG GALAXY client is and will remain optional for accessing single-player offline mode.

We fully commit to all those points. Aside from this, we reaffirm our continuous effort to make games compatible with future OSs and available for you for years to come.

As for multiplayer, achievements, and all that jazz – games with those features belong on GOG. Having said that, we believe that you have the right to make an informed choice about the content that you choose to enjoy and we won’t tell you how and where you can access or store your games. To make it easier to discover titles that include features like multiplayer, unlockable cosmetics, timed events, or user-generated content, we’re adding information about such functionalities on product pages. In short, you’ll always know.

We always took a lot of pride in the freedom we provide gamers. While we know DRM-free may have a different meaning to everyone, we believe you have the right to decide how you use, enjoy, and keep the titles you get on GOG. With games evolving towards adding more online features, we want you to understand our DRM-free approach and what it means to us. It is an important topic – let us know what you think.
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Wooow you are awesome guys! Keep up the great work :D
The interesting thing about what GOG clarifies is that they really give the impression that DRM-free can really mean
different things.
DRM as digital right management (or more to the truth digital restrictions management) is everything which limits
the user from general use of the program that that very user payed for and doing thing without permission or
knowledge of the user (incl. collecting data).
The 3 points really limit DRM to a tiny thing - and even a small subset of single player DRM-free.
GOG is absolutely OK if publishers/developers use their clients starting the game and trying to force an account
(which may be not necessary at all - but just give that impression), to install further components without ask and
other things. If not DRM - is this malware? Or what is GOG expression for this?
And yes, if you know this is invoked by the start script you can change that script to invoke the game
and stop the DRM client / malware / whatever you want to call it from being executed.
So in this strange sense you may still obey your principles - right?
Politics at its best ...

For online gaming dedicated server may be required - if the cash inflow is to small, the game may get toast.
No money back - you had your time - and not even giving a date at all - just shutting down all of a sudden.
Moneyback directly after purchase is the only safe thing - and you must hurry to test all games in a months
time - and when an update destroys the game totally, GOG is unable to provide the former working version.
If your are late in the game and got the broken game as 1st installer - game over.

Reliable info is provided on the forum by gamers - not in the product pages were you might read that 64 bit software
needs 32 bit libraries ... what a strange emulation should be at work to provide this ... :)
Full controller support - yes, but on of the most frequently used ones not ... ups ...
Reviews with 5 stars - totally broken controller support - developers not trying to hide their lack of knowledge ...
it happens ...
This list is endless - with a lot of very well known Publisher ...

So maybe a big part of GOG customers may be happy.
But I am not.
GOG itself does not provide basic functionality to non GOG Galaxy users like beta branch.
There is absolutely no technical reason for this other than to force people to the client by such things.
But no, GOG does everything to provide a DRM-free experience ... and the client is not necessary.
Why using beta versions - you want to test and are discussing things with developers ... bad idea.
And it is always nice if one is offered a steam key only to say - no, thanks - if I want DRM I could use Windows
and GOG Galaxy client. And nice to such an answer several times on discord servers of developers.

And as a GNU/Linux gamer GOG support is just non existent.
Maybe some devs help - care for bugs - or give details for workarounds.
But in many cases they sold a port which was not working - and several GOG installers delivers a not starting
game - thanks QA of Linux team. And thanks to never get into contact with this elite group.
And even supported LTS releases may not get support - which may be limited to no longer supported LTS oldtimers.
And STS releases are supported (written on a support page) meaning they hope games may run there - and
LTS is supported - meaning we pretend it works but not for you - you test with multiple LTS releases and
different HW all not running - but we see it running - it's our secret how we did it ... cough!
Maybe an LTS release is no longer given - still one last - which dies not run ... GOG is no longer answering
and the game stays as supporting GNU/Linux - nice.

So the marketing tactics should end and technical arguments should be given which stand the test ...
Caring for all gamers means really help them - more than giving the mail address of developers ...
Support ticket - just a waste of time (except for GOG problems they can solve).

But clicking on "Refund": that really works (and badly needed due to the lack of quality) - and maybe really fast.
Unfortunately this is the only thing which works. If this IS the only thing gamers want - it is ok.
But trying to give the false impression to care for a DRM-free experience is the wrong way to gain trust.
Especially when gamer with lots of games they really played know better.

My experience is not good - and I envisioned DRM much too frequently ... and really bad OS support.

I really hope that GOG will change the current line of direction sooner than later ...
But if I had to make a guess - it will sure be a Windows only side soon and then all gamers will be happy with DRM -
as they had never experienced anything else. And that fits perfectly with CD Project.
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Appreciate the post, GOG, and same to you, SmollestLight, for trying to engage with the community here and answer some questions to the best of your ability. I can only imagine what it must be like to deal with this everyday.

For me, however, I think it's time to call it quits and leave this community for good. Simply put: This community is internet cancer, and I don't want to deal with it, or be a part of it anymore. The worst thing about GOG is what we're seeing here in this thread.

I've read through this entire thread to the point of this post I'm making, and it's been pure internet cancer. In this thread I've seen people openly state that they're repeatedly PM'ing GOG staff and probably to the point where it could be considered harassment, people whining and saying the most over dramatic things because of a few promotional cosmetics that are linked to Galaxy in Cyberpunk, and just a whole bunch of other bull****.

I've even seen developers (like an XSeed employee in particular) who've just been badgered and harassed here by the GOG community for trying to answer questions about concerns people have. The community here is just so bad. Not everyone is like that of course, but GOG being a smaller community means that the bad are a lot more noticeable. It'd be a better place if some of these users were banned -- permanently -- from the forums.

It does just seem like there's a big difference in the civility of the GOG forums and the Steam forums. Maybe because a ban on Steam is a lot more of a threat than it is here? I don't know, but I genuinely feel sorry for the GOG staff here, because whatever they do, they'll never win with some of these people.

I'm done though. It really just sours my entire day when I come here and try to check out an "Unofficially confirmed GOG release thread" or something. Or you're interested in reading a news post posted by GOG, and what you see is the literal definition of verbal diarrhea from the community here. Just pure toxicity.

I really feel bad for GOG, because they'll never win. Ever. Being DRM-free already puts them in an uphill battle trying to earn support from other studios. Then they're going up against the juggernauts that are Steam and Epic Games. The community here hates you whenever you try to do something to expand your install base. Signing up for Marketing E-mails to receive free games? "*rages* **** you, GOG".

Cyberpunk 2077 having a few extremely minor cosmetics that don't even fit within the world aesthetically, and provide no gameplay benefit at all, means the game is infested (lol, yes, infested) with DRM and it's the worst thing in the world.

These are things that could help GOG gain market share, which would mean more games and bigger games for all of us, but the cancerous part of community here is ready with noose in hand or waiting to burn GOG at the stake because of it.

If you care about the store you should want to see it grow, because GOG growing is a benefit for all of us. And GOG can never stop being a DRM free store either, because there would be no reason for the store to even exist at that point. It would just be a worse Steam or EGS with no reason or purpose to ever buy anything on it.

How does anyone not see that? Open your eyes. But no, the community here will continue to drive this store into the ground. And while the store may continue to exist for years to come, it'll do so in a pathetic form (much like it already is now, but worse) with very little in the way of major software releases, and the same people here will be port begging for decade old games like Skyrim and whatever else.

You think this Zoom store or whatever it's called will come even remotely close to taking GOG's place as a DRM-free store? LOL, good luck with that. I typed in Zoom in Bing and Google and I gave up trying to find it...
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joppo: Gog is trying to communicate at least.

One thing I wanna point out however is that actions speak louder than words. If they want to make that message of commitment to DRM-free undeniably clear they could release the Cyberpunk2077 "My Rewards" items DRM-free in a free DLC not bound to Galaxy.

But I am pleasantly surprised by this, so much that I will temporarily suspend my boycotting position.
SmollestLight: The in-game items received in Cyberpunk 2077 are purely cosmetic and in no way affect the single player experience of the game. However, we’re adding information about such functionalities on product pages. Therefore, you will always know in case a game includes them.
That is a lie though as the sword one is given as a ''my reward ''beats alot of equipment in terms of other swords I can vouch for that the sword quite literally atleast last I played was if not still is the most powerful weapon one can get ateast as far as I could tell
Would be nice if you mandated LAN mode must be accessible without an online connection.
avatar 1. The single-player mode has to be accessible offline.
Always a good thing, that. However, what are the safeguards to prevent another Hitman fiasco? That was technically playable offline, but the game was gimped to the point of being completely unplayable unless connected. Does GOG have ways to prevent this in the future, perhaps a more technical-focused cert process? I think I speak for many when saying I'd rather not see a game here than a game that repeats that mistake.

Also, let's not act like mostly single-player games are going away for interconnected stream trash. There's still plenty of room in the world for games that don't rely on online gimmicks.
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I only ask 1 thing for u guys.
let the denuvo away from here, i don't care about the rest.
Bring full multplayer games to gog store too.
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What I would like to see from GOG going forward:

- Galaxy for Linux
- All single-player content fully accessible without any need for online accounts/activation.

- If a single-player game has some sort of anti-cheat, make an option to disable it(i.e Elden Ring and its EAC)
- Make the CyberPunk cosmetic items available to non-Galaxy users.
- Controller support and a Big Picture akin to Steam's.
- Crossplay between GOG and other platforms.
Post edited March 18, 2022 by IndiePyx
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Thanks for the update, GOG. This is exactly the approach I was hoping for!
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I like this, gog seems to focus on the offline single player experience. I really hope to see Doom 2016 and Doom Eternal here some day. Even if it was just the single player portions of them.
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GOG's approach to this complex topic makes sense, especially since it is not perfectly clear cut. I appreciate their efforts.
I opened this post with excitement, hoping GOG was really going to put effort into backing DRM-free gaming, but I'm afraid the milquetoast definition of DRM has left me disappointed. This is the same weak stance that has caused GOG to wither.
Being DRM-free is a binary proposition. You can't allow 'some' DRM in and still claim to be 'DRM-free'.
Yes, cosmetics aren't super important, but allowing DRM for cosmetics sets a precedent, and once that precedent is set it's only a matter of time and money before the next step is taken.
For those of you who think that DRM on the cosmetics or multiplayer elements aren't a big deal, just remember that by allowing that you're only enabling that next step to be taken, and by then it will likely be too late to reverse the course.
This is why it's important to maintain a strict no-DRM policy, even for things you feel are inconsequential.
Post edited March 18, 2022 by Blastprocessor42
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Franpa: Would be nice if you mandated LAN mode must be accessible without an online connection.
Encourage? Sure. But mandating is unreasonable. The best solution would be for them to include LAN/direct-connect fallback into the Galaxy API.
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Blastprocessor42: For those of you who think that DRM on the cosmetics or multiplayer elements aren't a big deal, just remember that by allowing that you're only enabling that next step to be taken, and by then it will likely be too late to reverse the course.
This is why it's important to maintain a strict no-DRM policy, even for things you feel are inconsequential.
Did you also fail school because you missed homework one time? Be realistic. Slippery slope fallacy only works in a vacuum fantasy DRM-free zealots with runaway imaginations like yourself live in.

TomNuke: words
Well said. Most of the people here are a small sample of the GOG base. They are not representative. These people have given up on GOG a long time ago and stay around to troll because they've got nothing else better going on in their lives. Seriously, laughing at these manchildren losing their shit over a Witcher jacket makes me LOL every time.

The only forum worth their salt here are the game sub-forums.
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TomNuke: "I love DRM".
We're better off without such people here. There are dozens of other places on the Internet for people who prefer stores devoid of scruples and filled with anti-consumer behaviors.
Post edited March 18, 2022 by mqstout