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Witcher Adventure Game, The (online beta)Authentication Failed(26 posts)(26 posts)
(26 posts)
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Posted August 07, 2014
i got the same problem get beta codes on my mail today download game and when i click play online i get "Authentication Failed" message that tells me to log in via the game launcher or Steam." . Ill try reinstal game many times ,restart computer , delete galaxyclient folder from my program files , i have vista and nothing works plz help i cant play :(

Ps sorry for my eanglish its not my native language
Posted August 08, 2014
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Neqi: i got the same problem get beta codes on my mail today download game and when i click play online i get "Authentication Failed" message that tells me to log in via the game launcher or Steam." . Ill try reinstal game many times ,restart computer , delete galaxyclient folder from my program files , i have vista and nothing works plz help i cant play :(
Hi Neqi, please make sure you launch the game using the launcher - in this beta it won't work when launched directly. So, uh, please don't delete galaxyclient folder from program files :)

If that doesn't help, please report a new bug at http://mantis.gog.com. Thanks!

Liosan
Posted August 08, 2014
hello thx for fast answer i use gog launcher 0.1.0.398 it came with game instal and i try lunch game directly frome game folder exe nothing works both give me authentication failed :(
Posted August 08, 2014
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Neqi: hello thx for fast answer i use gog launcher 0.1.0.398 it came with game instal and i try lunch game directly frome game folder exe nothing works both give me authentication failed :(
Ok, I understand. Please post a bug at http://mantis.gog.com, and attach launcher logs (here's info how to find them). We'll look into the issue - thanks!

Liosan
Posted August 08, 2014
same here mac OS X yosemite. play online, authentication fail mid 2012 macbook pro 15 inch
Posted August 08, 2014
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ast486: Sent the logs last message, then today checked email and just got them as return to sender. o.O

Apparently gog_launcher_feedback@gog.com doesn't exist. Wtf?
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Liosan: That was a temporary problem - sorry for the trouble :( Could you resend the log please...?

Out of curiosity - do you get the message "Galaxy Updater encountered an error and could not continue: Updater failed moving files" when starting the launcher? That would be the root cause of your problem. Your logs would be very helpful :)

Liosan
I've resent now.

I do not have any launcher or update problems.
It happens when I'm in the game and trying to connect.
Post edited August 08, 2014 by ast486
Posted August 11, 2014
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ast486: It happens when I'm in the game and trying to connect.
Great, we got the logs. We're looking it.

Do you have any firewall installed, like Windows Defender? Did you have to click some confirmation to allow the launcher to communicate with the internet?

Liosan
Posted August 13, 2014
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ast486: It happens when I'm in the game and trying to connect.
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Liosan: Great, we got the logs. We're looking it.

Do you have any firewall installed, like Windows Defender? Did you have to click some confirmation to allow the launcher to communicate with the internet?

Liosan
Only winblows firewall and a virus scanner, which does check everything, causing delays but does not have a firewall.
Launcher required confirmation for instal; after that, no windozer prompts.
Post edited August 13, 2014 by ast486
Posted August 16, 2014
I am having the exact same problem. Windows 8.1 Pro no additional virus programs running
Posted September 14, 2014
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willz06jw: I am having the exact same problem. Windows 8.1 Pro no additional virus programs running
I'm also having this problem today, i'm on OS X 10.9.4.
Posted October 05, 2014
I was able to resolve this by updating the latest version of the game.
Post edited October 05, 2014 by andreathegiant
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Witcher Adventure Game, The (online beta)Authentication Failed(26 posts)(26 posts)
(26 posts)