It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi, this is one of my first times using GoG and it's unfortunately not going well. I cannot get this game to work. When I try to launch the game, the launcher pops up for a split second and then closes. I don't get any error messages (that I'm aware of), so I don't really have much to go off of for troubleshooting. I have reinstalled on a different drive to the same results. I have a gtx 1080 and an 8700k, so I am not lacking in terms of hardware capability.

I appreciate any help that anyone can give.

EDIT: I also tried to download and run Gwent and it's experiencing the exact same problem.
Post edited October 25, 2018 by kkolcheck
No posts in this topic were marked as the solution yet. If you can help, add your reply
Not getting a play option after install. Wont launch Either
Bump
I've figured out the issue. I first found that the AppData folder contains crash log information. Specifically if you're having issues check the folder "C:\Users\*USER*\AppData\Local\Temp\CDProjektRED\Thronebreaker\Crashes\". Checking out the error I was receiving "UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:2b8a382e.".

I googled this and found a steam board where they were talking about the error. A guy mentions that Citrix Receiver or Citrix Workspace can cause problems. I happened to have Citrix Workspace on my computer. After deleting it the game opens and runs as expected.
Post edited October 25, 2018 by kkolcheck
Thanks for this, it had been a while but neither Gwent nor Thronebreaker would launch anymore, and installed Citrix Receiver for work a couple weeks ago... Probably would be a good idea to put the crash log information in the Support page, under "Game won't launch"...
Same problem here. It was working yesterday but after rebooting PC it stopped working (same for Gwent). Tried updating video-drivers, repairing game in GOG, starting game as administrator - no luck. Using Windows 10. Launching game on laptop with connected second monitor - in case if this is important. These logs are generated:

Thronebreaker by CDProjektRED [version: Unity 2018.2.1f1_1a9968d9f99c]

igd10iumd64.dll caused an Access Violation (0xc0000005)
in module igd10iumd64.dll at 0033:7db10423.

Error occurred at 2018-10-26_011532.
E:\Games\GOG Galaxy\Games\Thronebreaker\Thronebreaker.exe, run by Mike.

59% physical memory in use.
8078 MB physical memory [3253 MB free].
166 MB process peak paging file [162 MB used].
134 MB process peak working set [131 MB used].
System Commit Total/Limit/Peak: 5576MB/9998MB/5683MB
System Physical Total/Available: 8078MB/3253MB
System Process Count: 195
System Thread Count: 3329
System Handle Count: 82987
Disk space data for 'C:\Users\Mike\AppData\Local\Temp\CDProjektRED\Thronebreaker\Crashes\Crash_2018-10-25_221531375\': 10914861056 bytes free of 117245513728 total.

Write to location 0000000000000000 caused an access violation.

Context:
RDI: 0x0000000000000000 RSI: 0x000001f8d1dabfd0 RAX: 0x0000000000000000
RBX: 0x0000000000000000 RCX: 0x0000000000001000 RDX: 0x0000000000000000
RIP: 0x00007ffd7db10423 RBP: 0x0000000dc3bfd970 SegCs: 0x0000000000000033
EFlags: 0x0000000000010207 RSP: 0x0000000dc3bfd5a0 SegSs: 0x000000000000002b
R8: 0x0000000000001000 R9: 0x0000000000000000 R10: 0x0000000000000000
R11: 0x0000000000000000 R12: 0x0000000000000001 R13: 0x0000000000000000
R14: 0x0000000000000000 R15: 0x000001f8d18f76d8


Bytes at CS:EIP:
f3 aa 5f eb 6d 49 b9 01 01 01 01 01 01 01 01 49

No mono DLL path set. This app is either running IL2CPP, or the crash occurred before mono was initialized.


Stack Trace of Crashed Thread 16000:
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFD7DB10423)
0x00007FFD7DB10423 (igd10iumd64) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000001F8D1DAAF80)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000001F8D1DAAF80)
0x000001F8D1DAAF80 ((<unknown>)) (function-name not available)
0x00007FFD7DB22906 (igd10iumd64) OpenAdapter10_2
0x00007FFD7DB30126 (igd10iumd64) OpenAdapter10_2
0x00007FFD7DB3033D (igd10iumd64) OpenAdapter10_2
0x00007FFD7DBAD4F5 (igd10iumd64) OpenAdapter10_2
0x00007FFD831A709A (d3d11) D3D11CoreCreateDevice
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFD831530AF)
0x00007FFD831530AF (d3d11) (function-name not available)
0x00007FFD84F5201F (dxgi) DXGIGetDebugInterface1
0x00007FFD84F2711C (dxgi) DXGIDeclareAdapterRemovalSupport
0x00007FFD84F04ED6 (dxgi) CompatString
0x00007FFD84EF43DF (dxgi) DXGIReportAdapterConfiguration
0x00007FFD463E5B1A (UnityPlayer) UnityMain
0x00007FFD46405AE0 (UnityPlayer) UnityMain
0x00007FFD4640A5CB (UnityPlayer) UnityMain
0x00007FFD4640A6E7 (UnityPlayer) UnityMain
ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFD45D70808)
0x00007FFD45D70808 (UnityPlayer) (function-name not available)
0x00007FFD876A7E74 (KERNEL32) BaseThreadInitThunk
0x00007FFD891C1C21 (ntdll) RtlUserThreadStart
Same issue this and with other games that run Unity Citrix gets in the way on about 5 other games, and 15 applications i have. Just uninstall the workspace and the game boots right up
I had the same problem launching this game. I unfortunately need Citrix Workspace because of work so I tried to find a solution. I found out that if you install Citrix Workspace via command prompt you can run the game.

1. Uninstall Citrix Workspace and reboot.

2. Use this command to install Citrix Workspace if you absolutely need it and want to be able to run this game.

CitrixWorkspaceApp.exe ADDLOCAL=ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine

(there's a space after the executable name like a typical parameter)

I have Citrix Workspace v. 19.3.0.4(1903) installed.

I had this in the error log if someone else have the same error:

UnityPlayer.dll caused an Access Violation (0xc0000005) in module UnityPlayer.dll at 0033:30f0382e.
Post edited August 17, 2019 by Thurinqwethil
avatar
nerdtank: Thanks for this, it had been a while but neither Gwent nor Thronebreaker would launch anymore, and installed Citrix Receiver for work a couple weeks ago... Probably would be a good idea to put the crash log information in the Support page, under "Game won't launch"...
Wow this actually Fixed it. Even 2 years later the game still has this problem.