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I'm getting constant freezing while playing. To the point where the sound keeps going but the picture will freeze. When this happens it sometimes locks up my computer completly, other times it basically kills the mouse from working. Anyone getting something similar?

I think the issue is related to or made worse by using an Xbox One controller. I had mine connected via blutooth and it seemed to freeze not long after starting the game. Plugged it in and got about 4 - 5 hous of play and now it has froze once again.

Just trying to figure out this is a common issue with this game...


GPU: NVIDIA GeForce GTX 970 (4GB)
Memory: 16384MB RAM
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
OS: Windows 10 Home 64-bit
Post edited April 23, 2017 by BKGaming
Everything is fine here (only using Mouse & Keyboard).

16 GB ddr4
Win7 pro 64b
Post edited April 23, 2017 by anothername
Hmmm, doing some poking around it seems like this was common but I haven't seen anything recent about freezing. I am however finding reports about issues like freezing and/or mini hang ups in the new creators update which I am running. Might be related to that as I have noticed some issues when not in a game and I haven't really played anything other than Saints Row 4 recently.

Going to have to do some more troubleshooting... but thanks for the feedback.
I'm also getting sporadic freezing- Game freezes, then turns white for the screen but sound and apparently gameplay are still going.

No real idea what the cause is yet. I've had it with M+K and Xbone controller (via wireless dongle, not BT)
same problem here, but i'm not using a controller. i had this happen two times now during long missions :(

Radeon RX 480
8 GB ddr4
Win10 home 64b
BKGaming: I'm getting constant freezing while playing. To the point where the sound keeps going but the picture will freeze.
I just had this happen and had to kill the task from my second display since the game was blocking my task manager on the primary. This happened after an extended play session of several hours and locked up on a load screen (fortunately I had just saved). I also have a wired Xbox 360 gamepad connected.

Intel Core i7 4700MQ
Windows 8.1 Pro x64

Edit: I already completed Saints Row IV to 100% and in total it locked once on a load screen and twice upon exiting the game. The issues I experienced were probably just flukes related to the unstable nature of Windows in general and not related to what others are reporting in this thread, so I retract my complaint.
Post edited May 20, 2017 by Serren
- a little update -

RX 480 user here...
i removed the 17.4.4 drivers and installed the 16.11.4 instead. that fixed the problem. no more crashes since... :D
for me this also fixed the crashes in Saints Row The Third.
Same here. Constant crashes, the game never runs longer than about 15 minutes. I have to kill it with the task manager when it happens.

Intel Core i7 4900k (not overclocked)
Radeon RX 480
Windows 7 64 bit

Whatever I do I can't get it to run properly. Not on low settings, not on highest settings. I updated my graphics driver, but to no effect.

Suggestions are welcome!
I'm another RX480 user with regular crashes to the desktop. It has happened with the 17.4 & 17.5 drivers. Everything worked fine in the first 3 mission areas, but once I reached modern Steelport and received the 'super powers' the game started to crash frequently. I played it on steam previously without any issues.

16GB ram
windows 10 64bit
I had the same problem as u do. I was using a Power Color RX480 8G with Driver 17.6.2. i tried something like verifying the cache,etc, but nothing seemed to work, and the game just kept on freezing and crashing.
In consideration of the fact that Saint Row 4 is not a new game, i rolled back to Driver 16.9.2 yesterday. i have played for about 4 hours since the rolling back of the Driver........So far so good! No freezing or crashing. I will keep on testing.