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Risen seriesRisen 1 - Engine FATAL ERROR(15 posts)solved(15 posts)solved
(15 posts)solved
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Posted January 27, 2015
forgot to mention, this is for Risen 1

as title says, as i start up the game, after the splash screen, the game crashes, while popping up a error message, that i need to task manager out of it, because mouse cursor refuses to appear on screen.

any help with what this error means and how to get it to go away?

Few months ago, i could play the game just fine, but now that i wanted to play it again yesterday, i could not because of a error i don't recognize nor know what to do against..
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Post edited January 27, 2015 by ArchonD
This question / problem has been solved by triockimage
Posted January 27, 2015
high rated
The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
Post edited January 27, 2015 by triock
Posted January 27, 2015
avatar
triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
Thanks, that fixed it. i forgot that when i first installed and played it, i had a different monitor with different aspect ratio.
Posted June 18, 2016
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triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
thank you.

you saved my day :)
Posted November 23, 2018
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ArchonD: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
Brilliant thank you, fixed it for me too!
Post edited November 23, 2018 by yellowjacket81
Posted May 25, 2019
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triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
hello i have the same problem however mine was a fresh install and even after deleting the configuser.xml it sticll crashed.
and after a closer look i saw it just kept adding the sae config file after i deleted it and launched the game over and over again
Posted June 18, 2019
avatar
triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
avatar
faiminator: hello i have the same problem however mine was a fresh install and even after deleting the configuser.xml it sticll crashed.
and after a closer look i saw it just kept adding the sae config file after i deleted it and launched the game over and over again
Same problem here. Can somebody plz help?
Posted August 20, 2019
Risen 1 error terminating program now.
Dump and log have been written to C:\Users\user\Documents\Risen\Dumps.please help my
Posted October 27, 2019
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triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
avatar
faiminator: hello i have the same problem however mine was a fresh install and even after deleting the configuser.xml it sticll crashed.
and after a closer look i saw it just kept adding the sae config file after i deleted it and launched the game over and over again
The same problem! Help me guys!!
Posted November 24, 2019
I purchased Risen 1 and tried to play the game but I received Engine fatal error and got the blue screen. I tried the solution remove ConfigUser.xml but did not fix the problem. I also tried set resolution to "fasle" and not "true" as provided by steam but no fix. I tried a couple of Verify/Repair and Re-install but the problem persists. Please provide direction since "The Problem" - is not solved.
Posted December 06, 2019
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triock: The error indicates that the game is trying to start at a resolution that the monitor does not support. Usually this happens when the game has already been started at least once with a different screen attached to the PC.
Try deleting the file "ConfigUser.xml" which should be in game folder or here - C:\Users\USERNAME\AppData\Local\Risen\.
avatar
faiminator: hello i have the same problem however mine was a fresh install and even after deleting the configuser.xml it sticll crashed.
and after a closer look i saw it just kept adding the sae config file after i deleted it and launched the game over and over again
Hi!
If the problem comes from an SDK issue (fatal error with the PhysX SDK), the same thing happened to me. I tried deleting the configuser file, but realised that clearly wasn't the same problem. After a little bit of digging, I found out that PhysX wasn't installed on my computer. Just downloading it and installing it solved the problem for me :)

https://www.nvidia.com/en-us/drivers/physx/9_13_1220/physx-9-13-1220-driver/

This is the up to date driver. Hope it works!
Posted December 21, 2019
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raynay: I purchased Risen 1 and tried to play the game but I received Engine fatal error and got the blue screen. I tried the solution remove ConfigUser.xml but did not fix the problem. I also tried set resolution to "fasle" and not "true" as provided by steam but no fix. I tried a couple of Verify/Repair and Re-install but the problem persists. Please provide direction since "The Problem" - is not solved.
i have the same problem
Posted December 22, 2019
What exactly is your engine error saying?
I just had an error in the physics module which was solved by simply installing the latest NVidia PhysX driver (https://www.nvidia.com/de-de/drivers/physx/physx-9-19-0218-driver/) but that was already suggested in the thread by Hamtargon.
So, fatal engine error could mean anything. Before you try every "fix" you find in the web make sure you know what you're looking for.
Post edited December 22, 2019 by okkkkerlo
Posted January 26, 2020
avatar
ArchonD: forgot to mention, this is for Risen 1

as title says, as i start up the game, after the splash screen, the game crashes, while popping up a error message, that i need to task manager out of it, because mouse cursor refuses to appear on screen.

any help with what this error means and how to get it to go away?

Few months ago, i could play the game just fine, but now that i wanted to play it again yesterday, i could not because of a error i don't recognize nor know what to do against..
I had the same problem, but in my case, it was a new video card, the fatal error message was a little different. HOWEVER, the solution was the same. That "ConfigUser.xml" file sure plays (pun inteneded) a big role in this game!
Posted September 03, 2022
Just got a new PC with Radeon Card and got the SDK Error - thought I was out of luck - Installed the driver suggested by Hamtargon and it fired off just fine. Thanks for the pointer.
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Risen seriesRisen 1 - Engine FATAL ERROR(15 posts)solved(15 posts)solved
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