It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi guys. So I bought banner lord on steam and had to contact the games support about 2 mouths back as the game was crashing every 5-10 minutes on my 3 PCs. Sadly the support team was not willing to help me at all, not even a reply after sending 3 emails. Time went on and I had lost hope in the game. Then I came back to the game about a week ago only to find it still not playable on my 3 computers do to the game crashing. I contacted the support folks asking for a refund as I could not play the game. they stated to get with steam, steam would not refund and sad to get with the games support team. The games support team would not help. I got mad and demanded the games support team ether refund or at lest try and help fix the crashes. Thing is they haven't done anything to help a this point. a day latter after demanding the refund they revoked my copy of the game.

See attached images.
so yeah careful who you give your money too.
Attachments:
wb_2_rv.png (139 Kb)
avatar
austin86: Hi guys. So I bought banner lord on steam and had to contact the games support about 2 mouths back as the game was crashing every 5-10 minutes on my 3 PCs. Sadly the support team was not willing to help me at all, not even a reply after sending 3 emails. Time went on and I had lost hope in the game. Then I came back to the game about a week ago only to find it still not playable on my 3 computers do to the game crashing. I contacted the support folks asking for a refund as I could not play the game. they stated to get with steam, steam would not refund and sad to get with the games support team. The games support team would not help. I got mad and demanded the games support team ether refund or at lest try and help fix the crashes. Thing is they haven't done anything to help a this point. a day latter after demanding the refund they revoked my copy of the game.

See attached images.
so yeah careful who you give your money too.
as far i remember that issue was for people that bougth the key on some key selling webpages, otherwise you should contact with steam and see what happened, talesworlds has nothing to do with the refund, is not their store, also this is a site outside steam
avatar
austin86: Hi guys. So I bought banner lord on steam and had to contact the games support about 2 mouths back as the game was crashing every 5-10 minutes on my 3 PCs. Sadly the support team was not willing to help me at all, not even a reply after sending 3 emails. Time went on and I had lost hope in the game. Then I came back to the game about a week ago only to find it still not playable on my 3 computers do to the game crashing. I contacted the support folks asking for a refund as I could not play the game. they stated to get with steam, steam would not refund and sad to get with the games support team. The games support team would not help. I got mad and demanded the games support team ether refund or at lest try and help fix the crashes. Thing is they haven't done anything to help a this point. a day latter after demanding the refund they revoked my copy of the game.

See attached images.
so yeah careful who you give your money too.
avatar
Sh1mbo: as far i remember that issue was for people that bougth the key on some key selling webpages, otherwise you should contact with steam and see what happened, talesworlds has nothing to do with the refund, is not their store, also this is a site outside steam
I got the game off steam so not a fishy site. sadly steam says its not their problem and the games support team says its not their problem ether.
Steam says to contact the games support team to fix my copy wile the games support team says to get with steam for a refund.
I was just wanting to let folks here know that they need to be careful with this game as the devs can take back your copy. A quick google will show others with the problem too.
avatar
Sh1mbo: as far i remember that issue was for people that bougth the key on some key selling webpages, otherwise you should contact with steam and see what happened, talesworlds has nothing to do with the refund, is not their store, also this is a site outside steam
avatar
austin86: I got the game off steam so not a fishy site. sadly steam says its not their problem and the games support team says its not their problem ether.
Steam says to contact the games support team to fix my copy wile the games support team says to get with steam for a refund.
I was just wanting to let folks here know that they need to be careful with this game as the devs can take back your copy. A quick google will show others with the problem too.
yes, is what i remember just that the guy bought the key somewhere, otherwise you can also go to the talesworlds support forums
I actually did ask about it on their forum and they were not willing to help. I was told to get with steam support. Saidly no one wants to take ownership of the problem and I'm out my money and the game.
Like I said I'm just waiting to pass the word along that the devs for this game can't be trusted.
"Everyone deserves a right to vote"
This looks beyond fishy, the message states "can NOIT be played". Either bad photoshop or sketchy to say the least.
avatar
HybridReaper: This looks beyond fishy, the message states "can NOIT be played". Either bad photoshop or sketchy to say the least.
Either that or he has been hacked