This is probably a reaction to all the 'Why is there no overwatch and why does the AI have it?' whining?
Well, not really. We basically went crazy with ideas how to alter the gameplay without breaking the whole game and turning off reaction shots was an obvious choice, especially since there was no risk of breaking the game with this particular change, so this feature probably would have found its way into the patch even without the shitstorm.
But yeah, the reason this particular modifier was mentioned in the changelog is obviously that this feature was by far the most controversial one in Hard West.
In my opinion the root problem is that it seems the game simply didn't teach its mechanics well enough.
That's correct. I don't blame the players at all, I honestly believe that we failed to convey things properly.