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tsirhcitna: People installing software with "BETA" in the name and then crying if it does not work perfectly ;D
Seems I need it to download games bought on gog, so calling it a beta doesn't seem like a good point

I've uninstalled and reinstalled, I believe with the patch, so it's weird it didn't work

I don't see why you feel the need to be mean about it
OK i got it fixed
Count me as another victim to the beta patch.

So what is the best option to do and still play your games? In reading the thread, it sounds like deleting the "galaxy-2.0" file from the storage folder will get you back in, but will cause GOG to crash when you try to load up a save file?

So is the best option to uninstall and reinstall from the website? For those whom have done that, will it allow you to run your games fine (without the crashing)? And I assume if you reinstall with the earlier version, you cannot sync your game since you don't have the latest update?
To all the people who don't have the "C:\ProgramData\GOG.com\Galaxy\storage" folder
Try this one:
"C:\Users\All Users\GOG.com\Galaxy\storage"

I only deleted one file in this folder: galaxy-2.0.db (as advised above) and the issue got resolved after restarting the client - all games needed to be imported anyway.
Do I need to stress how ironic it is that your update breaks all my games except Steam, Origin and Ubisoft games?

Same issue, "solved" by deleting the galaxy-2.0.db file. I did make a backup of the old one, just in case a cure is found but I don't have my hopes up. All GoG games need to be reinstalled, all local games need to have their executables re-linked and all custom boot arguments typed from scratch. That's personally at least a 2-4 hour ordeal for the 300+ games now broken. I am looking into more stable platforms.
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wojteks86: To all the people who don't have the "C:\ProgramData\GOG.com\Galaxy\storage" folder
Try this one:
"C:\Users\All Users\GOG.com\Galaxy\storage"

I only deleted one file in this folder: galaxy-2.0.db (as advised above) and the issue got resolved after restarting the client - all games needed to be imported anyway.
Thanks, that worked for me!
I fiddled a bit with repeatedly un/reinstalling a handful of games after encountering a similar issue with my Fallout 2 installation to that one guy's post (failed updates). The results were wonky enough I don't feel confident making any recommendation based on them. I don't want to try re-installing Galaxy for this, but if anyone would care to try experimentally un/re-installing and down/updating a game/games they had the "wont update" thing on, they'd be in a position to comment as to whether full reinstallation vs removing glx DB's will affect your workaround mileage here :P

Fallout 2 refused to update, and after uninstallation refused to reinstall, downloading the entire game but failing (spuriously IMO) in the final stages where I guess it's hooking the install into Galaxy nicely, with a kinda mysterious error that makes me suspect an issue on gog's end with however they uhh... redistribute the redistributables (heh), as the files noted in the error was present, signed properly, and worked fine when ran manually.

Decided to try and fiddle with some other games that had not encountered the issue after the client update. Down-versioned Battle Brothers and then updated it, failed with a completely different - also apparently spurious - error that seemed to refer to a particular file as having a null json, when it seemed to be present and have reasonable* contents that are in valid json format. Reinstallation failed on the same error, unplayable in galaxy, fine on disk.
*at a best guess for what these files are, anyway

Some other games had no issues, so I delete the db and run through it all again a couple more times. Wildly inconsistent results - with the same games and pretty much the same client install.

So I'd cautiously suggest working around the original failing-update issue, and if you have issues with games refusing to update - good luck to you :| FWIW in my short fiddling, it looks like the failures are related to metadata about the game installation and/or redists - the actual games themselves were properly installed on disk at the end of a failed installation and ran fine launched outside of galaxy. So you should still be able to play affected games, if without the convenience. A 50-foot-high YMMV here, please.

For games that just fail to update as opposed to something you can't even install, I think if you disable game auto-updates and abort the failed one that should bring the play button back in galaxy. I'm done with my fiddling though, perhaps someone can try that and confirm/deny.

Two small side notes:
Using the ~1mb webinstaller will fetch you the latest version, you're not getting any previous version from that.
This has been in "beta" for a very long time, 1.2 is long gone, and this is a significant failure in the most basic functionality. Why not debug what we can, helping eachother (and maybe indirectly some poor goglin who's probably pulling some OT on this one) in the process, rather than devolve into ages-old, never-to-be-resolved tribal slapfights? P.S. Linux client when
Post edited April 27, 2022 by BARONBONGHITS
I deleted the "galaxy-2.0" file as well and it now works. Also, fired up the game I am playing and it loaded fine. The only issue I have is now I'm not able to sync my saves, which the game I am playing had the option to do so.

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Korera: Do I need to stress how ironic it is that your update breaks all my games except Steam, Origin and Ubisoft games?

Same issue, "solved" by deleting the galaxy-2.0.db file. I did make a backup of the old one, just in case a cure is found but I don't have my hopes up. All GoG games need to be reinstalled, all local games need to have their executables re-linked and all custom boot arguments typed from scratch. That's personally at least a 2-4 hour ordeal for the 300+ games now broken. I am looking into more stable platforms.
So what if didn't make a back-up of the galaxy-2.0 file? What will I need to do later when it's resolved?

I really hope with how many people are affected that GOG will make a fix eventually.
Pretty funny that I was about to buy a game and all it's dlcs on steam and then remembered I had a game and some of the dlc on gog already so I loaded it up only to have the whole thing crash and not work. What a good reminder not to use the platform just when I was about to give it some more money lol.
Add me to the list having this problem.
I renamed the storage folder & am awaiting the fix.

Also the new check for updates seems to take a long time, I've left it running a few minutes & it didn't complete.
Post edited April 27, 2022 by Goddess_Bastet
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Korera: Do I need to stress how ironic it is that your update breaks all my games except Steam, Origin and Ubisoft games?

Same issue, "solved" by deleting the galaxy-2.0.db file. I did make a backup of the old one, just in case a cure is found but I don't have my hopes up. All GoG games need to be reinstalled, all local games need to have their executables re-linked and all custom boot arguments typed from scratch. That's personally at least a 2-4 hour ordeal for the 300+ games now broken. I am looking into more stable platforms.
Without attempting to downplay the shittiness of this in general - that latter (far shittier, IMO!) half isn't entirely true, about reinstalling GOG games anyway.

If you've deleted your DB or reinstalled Galaxy and want your installed-on-disk games back:
Top left cogwheel-thingy button > Add games and friends > Scan folders for gog games
Point it at your game library dir(s).


Bolded for the benefit of adhd scrollers as a fair number of people seem to have that unnecessary pain

Edit: I didn't even think of manually added games w/ linked exes, nor custom args for launching. You're right, and now I can't even remember which of the like 3 games in my whole library I actually had custom args on. Shitty.
Post edited April 27, 2022 by BARONBONGHITS
Restarted my computer after it froze up, and now GOG is telling me it can't load the Game Database.
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BARONBONGHITS: For games that just fail to update as opposed to something you can't even install, I think if you disable game auto-updates and abort the failed one that should bring the play button back in galaxy. I'm done with my fiddling though, perhaps someone can try that and confirm/deny.
I can't even tell if the game I am playing right now needs an update. When I "check for update", it doesn't tell me anything. Which it always has before. Even if it didn't need one.
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buzzwang: Fixed the issue for me as well.
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Stryker27: IMPORTANT ABOUT THIS
You don't need to delete the whole "storage" folder. Just delete all the files outside of the "Plugins" folder, that way you don't have to reconnect all your other accounts again.
Fixed the issue for me.
YOU ARE MVP OF THIS FORUM THREAD!

Thank you!
Who's idea was it to force a beta update on peoples accounts? Embarassing.