Posted August 22, 2019
I see a lot of repeated questions here in the forums and I think this could be avoided.
Right now, lots of informations are scattered around lots of different sources like the forum, the client, the homepage, github, mantis etc.
When people got a problem with galaxy 2.0, a lot of them first look up the forum but there is no concentrated place for getting informations here, so they just make a new post with a question that probably was answered a few times already. So I think it would be a good thing to have one sticky faq thread, linking to the already existing faq, the changelog, the list of available integrations & more but also giving information and tutorials for how to install plugins or how to properly report problems.
As for the integrations, there are frequent questions about some of them, lots of people don't know what plugins even exist apart from those featured in the client as seen by frequent questions about twitch or battle.net integration. So having a thread for each integration with some information and a link to it's github would help a lot I think. Of course not every one-game or emulator integration thread needs to be sticky, but having a more concentrated place for informations and talking about stuff would improve the situation a lot.
Maybe some people of the community wanna do this together, I think I'm also down helping here. I just would like to coordinate this first instead of just doing it :'D
Edit: First draft:
Sources:
- GOG GALAXY 2.0 homepage including a smaller FAQ and the beta sign up
- The official GALAXY integrations API
- A list of all existing integrations including links to those
- GOG GALAXY 2.0 Support Center
- Mantis2
Questions:
What is working right now?
- Import games into your library
- Activity feed (showing achievements and playtime by you and your gog friends)
- Overview (recently played games by you and your gog friends, popular games, newest games added)
- Tags & bookmarks across different clients
- GOG friends list
- ...
What is not working right now?
- Adding games manually
- Integrated friends lists
- Uplay achievements
- Xbox play anywhere/Xbox Game Pass for PC
- automatically open and close a launcher when playing a game on it
- ...
I registered for the closed beta months ago, but still didn't get an invite! Did GOG forget about me?
Invitations are given out in chronological order. Since a lot of people registered in the first few days and invitations are given out slowly, if you registered a few days late in May or even later, they'll get to you once you're first in line.
If you know people that got an invitation already even if they registered after you, there was probably some mistake. Keep in mind that you need to have a gog account and that you use the same email address for your gog account and your galaxy 2.0 registration, otherwise you won't be able to login, even with an invitation.
What launchers can I add besides those featured inside the client?
GOG GALAXY 2.0 has a growing list of integrations. While Steam, EGS, Uplay, Origin and PSN can be added inside the client by just one click, there are many other community integrations available. You can find not only launchers for multiple games like twitch or battle.net, but also for single games like Final Fantasy XIV, Path of Exile or Guild Wars 2 and even some emulator integrations right here. As of now, there is a total of 19 integrations.
How do I add other integrations?
Look a few posts down below or click here. Credits @Horny_Reaper
I got a problem with the GALAXY 2.0 client. Where can I report the problem and get support?
Open GOG GALAXY 2.0 and click the cog icon located in the top left corner, select „Report issue“ and fill in the form to send a report. Alternatively, click here.
On what OS can I use GOG GALAXY 2.0?
Currently, GALAXY 2.0 supports MacOS and Windows 8.0 or newer. People reported it's also working on Windows 7, though as it is not supported, this might change any time. There are currently no known plans for Linux support.
I can't find my wishlist in the new client. Is there a way to access it?
Yes, though it it well hidden. Click on your Avatar -> Account Management -> Subscriptions -> Wishlist alerts and click on 'your wishlist'.
If you want a quick access to your wishlist, go to your wishlist as described and click on the url to your wishlist there (GOG.com/u/YourName/wishlist), you will be able to bookmark it, though it will be listed under Friends and not the Games bookmarks.
Credits to @Segul and @Toldegar for finding this.
.
.
.
Other ideas: list of frequently asked features
Right now, lots of informations are scattered around lots of different sources like the forum, the client, the homepage, github, mantis etc.
When people got a problem with galaxy 2.0, a lot of them first look up the forum but there is no concentrated place for getting informations here, so they just make a new post with a question that probably was answered a few times already. So I think it would be a good thing to have one sticky faq thread, linking to the already existing faq, the changelog, the list of available integrations & more but also giving information and tutorials for how to install plugins or how to properly report problems.
As for the integrations, there are frequent questions about some of them, lots of people don't know what plugins even exist apart from those featured in the client as seen by frequent questions about twitch or battle.net integration. So having a thread for each integration with some information and a link to it's github would help a lot I think. Of course not every one-game or emulator integration thread needs to be sticky, but having a more concentrated place for informations and talking about stuff would improve the situation a lot.
Maybe some people of the community wanna do this together, I think I'm also down helping here. I just would like to coordinate this first instead of just doing it :'D
Edit: First draft:
Sources:
- GOG GALAXY 2.0 homepage including a smaller FAQ and the beta sign up
- The official GALAXY integrations API
- A list of all existing integrations including links to those
- GOG GALAXY 2.0 Support Center
- Mantis2
Questions:
What is working right now?
- Import games into your library
- Activity feed (showing achievements and playtime by you and your gog friends)
- Overview (recently played games by you and your gog friends, popular games, newest games added)
- Tags & bookmarks across different clients
- GOG friends list
- ...
What is not working right now?
- Adding games manually
- Integrated friends lists
- Uplay achievements
- Xbox play anywhere/Xbox Game Pass for PC
- automatically open and close a launcher when playing a game on it
- ...
I registered for the closed beta months ago, but still didn't get an invite! Did GOG forget about me?
Invitations are given out in chronological order. Since a lot of people registered in the first few days and invitations are given out slowly, if you registered a few days late in May or even later, they'll get to you once you're first in line.
If you know people that got an invitation already even if they registered after you, there was probably some mistake. Keep in mind that you need to have a gog account and that you use the same email address for your gog account and your galaxy 2.0 registration, otherwise you won't be able to login, even with an invitation.
What launchers can I add besides those featured inside the client?
GOG GALAXY 2.0 has a growing list of integrations. While Steam, EGS, Uplay, Origin and PSN can be added inside the client by just one click, there are many other community integrations available. You can find not only launchers for multiple games like twitch or battle.net, but also for single games like Final Fantasy XIV, Path of Exile or Guild Wars 2 and even some emulator integrations right here. As of now, there is a total of 19 integrations.
How do I add other integrations?
Look a few posts down below or click here. Credits @Horny_Reaper
I got a problem with the GALAXY 2.0 client. Where can I report the problem and get support?
Open GOG GALAXY 2.0 and click the cog icon located in the top left corner, select „Report issue“ and fill in the form to send a report. Alternatively, click here.
On what OS can I use GOG GALAXY 2.0?
Currently, GALAXY 2.0 supports MacOS and Windows 8.0 or newer. People reported it's also working on Windows 7, though as it is not supported, this might change any time. There are currently no known plans for Linux support.
I can't find my wishlist in the new client. Is there a way to access it?
Yes, though it it well hidden. Click on your Avatar -> Account Management -> Subscriptions -> Wishlist alerts and click on 'your wishlist'.
If you want a quick access to your wishlist, go to your wishlist as described and click on the url to your wishlist there (GOG.com/u/YourName/wishlist), you will be able to bookmark it, though it will be listed under Friends and not the Games bookmarks.
Credits to @Segul and @Toldegar for finding this.
.
.
.
Other ideas: list of frequently asked features
Post edited September 01, 2019 by Riku55