lackoo1111, these forums are meant for public discussion only and we cannot discuss your individual tickets here nor provide you with an exact ETA on when any individual ticket will be resolved by a support.

I can asure you support will reply to you, however since your message was sent on Sunday and today is a national holiday in Poland, I'd ask for a bit more patience please :). I'm sure Peter will get back to you asap. Thanks!

PS: I'm closing the topic. If you'd like to follow up with w/ Peter from Customer SUpport or the support in general, please use contact form.