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General discussion (archive)GOG Gem Promo: The Witcher Series(96 posts)(96 posts)
(96 posts)
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This is my favourite topic
Posted July 18, 2012
[url=http://www.gog.com/en/promo/the_witcher_series__gem__promo/]The Witcher: Enhanced Edition - Director’s Cut and The Witcher 2: Assassins of Kings - Enhanced Edition cross their towering titles and their shiny swords with a massive 66% discount for the next 48 hours if you buy both. If for some reason (we suspect insanity) you don't want both games, you can still save 50% off if you just buy one of these two great titles. This offer ends Friday, July 20 at 10:59 AM GMT.

If some wicked twist of fate prevented you form getting your copies of the two CD Projekt Red RPG masterpieces, here’s your chance to right the wrong. You can follow the witcher, Geralt of Rivia, through both of the acclaimed, story-driven games for just one third of the regular price. Pick up The Witcher: Enhanced Edition for as low as $3.39, and The Witcher 2: Assassins of Kings Enhanced Edition for only $13.59.

Geralt is a wandering monster slayer from the order of the witchers. In a perfect world he would travel from one village to another, killing ghouls and wyverns for a hefty pouch of gold, celebrating his victories with fine mead and ale at local inns, and then waking up each morning (or noon) next to the woman he loves. But the world of The Witcher is far from perfect -- teeming with hatred, dark magic, cruelty, prejudice, dirty politics and outright stupidity. But all the things that make Geralt’s life harder contribute to one of the most vivid, believable game worlds in cRPG history.

Both games are third person perspective action-RPGs highly praised for their rich environment, mature story and juicy dialogs. Get The Witcher and The Witcher 2 in their most polished, up to date versions for only $16.98 for the next 48 hours.
Posted July 19, 2012
I bought this deal and I'm sad to say it's lead to what has been an incredibly poor experience using GOG.

The System Requirements on the page for The Witcher 2 are wrong/mis-leading.

It says I need 16GB of Free HDD Space. This is incorrect, you require 39 GB of free space.

I tried to download the 15.6GB Installer for The Witcher 2 and was told by the GOG downloader that there wasn't enough space on the drive, even though I had 27 GB free. So I sent a ticket to support and they informed me that I need to have enough free space for double the size of the download.

So I clear up over 30 GB of HDD space so I can finally download the installer. It downloads fine, merges fine but then when I launch the installer I am met with a prompt telling me I need to have 23 GB of free HDD space to now install the game!

=/

If support heard me having trouble with HDD space, why didn't the staff who answered my ticket tell me I'd need to have a total of 39 GB free? 16 for the installer and 23 for the actual game..

Why is the Witcher 2's game page say it only needs 16 GB? I do think it's ridiculous that I'm required to have over double the amount of recommended (not minimum, recommended) hard drive space, to install the product.

My bad GOG experience has been compounded by:

>When I click on The Witcher 2 in my "My Games" section, two links leads to 404's. The main title link (The large print directly above the purchase date) and the reviews...

>All the goodies are a nice bonus, but can I not download the manual on its own? I need to download 2.8 GB to access the games manual??

I thought this cheap deal for both Witcher titles was a good deal and I wanted to reciprocate that sentiment by purchasing a CD Projekt RED game from a CD Projekt RED service. But I'm sorry to say my experience had soured me on purchasing further titles through GOG.com.
Posted July 19, 2012
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BiohazardBlaze: snip
For both the double space required to download and for downloading the manual by itself, you can turn of the downloader and both will be "fixed". Also, the manual is included in the installer, so if you manage to install the game, you will be able to find it either in the game's folder or through the start menu's shortcuts.
Don't let this experience prevent you from using GOG.com in the future, and should you have any other complaints/problems, ask in the forum, people will usually be able to help.
Posted July 19, 2012
Damn good promo. I was waiting for this one!
Posted July 19, 2012
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BiohazardBlaze: snip
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JMich: For both the double space required to download and for downloading the manual by itself, you can turn of the downloader and both will be "fixed". Also, the manual is included in the installer, so if you manage to install the game, you will be able to find it either in the game's folder or through the start menu's shortcuts.
Don't let this experience prevent you from using GOG.com in the future, and should you have any other complaints/problems, ask in the forum, people will usually be able to help.
Thanks for the advice JMich, I appreciate your assistance.

The idea of a faster download, that was verified with checksum was a very attractive proposition for using the GOG downloader over downloading 9 separate files. I wonder what my recourse would be should one of those 9 files become corrupted slightly whilst downloading? I'd have to re-download that entire section again? Or would the launcher be smart enough to tell the GOG Downloader to re-download and re-verify only the corrupted files? Or be smart enough to do this itself? =/

And it still leaves me stuck with an installer that says I need 23 GB of free HDD space. Which in and of itself, doesn't bother me. It's that I don't feel I was properly informed of what was required to get the game to install. When my computer meets or exceeds the recommended amount of free HDD space listed in the games official system requirements, I fell I should be able to install the product.

Maybe I've been spoilt by the convenience of Steam and even Origin, where it's only a few mouse-clicks. But circumventing GOG.com's proprietary content delivery software to fix problems feels like a heavy handed solution.

Regardless, thanks for taking the time either way JMich.

And the fact that the GOG Downloader turned red, to alert me to your reply was genuinely cool.
Posted July 19, 2012
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BiohazardBlaze: Maybe I've been spoilt by the convenience of Steam and even Origin, where it's only a few mouse-clicks. But circumventing GOG.com's proprietary content delivery software to fix problems feels like a heavy handed solution.
Depending on your connection (and size of game being downloaded of course), you can try downloading through the web interface and then adding it to the downloader, which should in theory validate that the files are correct. Of course, if you already have the files, you can just run the setup, since the installer's integrity check is better than the downloader's.
If you add a game to the downloader while the files already exist where the downloader will download them, the downloader sees the files, verifies them, and downloads only the missing/corrupt parts.
The mistaken HDD requirements may be due to the Enhanced Edition upgrade, since I think that requires ~7GB more space. So it is possible that they haven't update the requirements yet.
Finally, the gogwiki has (or should have) a list of the installers' hashes, so you can use them to verify any files you already have.
Posted July 19, 2012
Awesome. I was waiting for it to show up on a Steam sale, but you guys were faster (and better!).
Posted July 19, 2012
Awww. Too bad, Steam. :)
Posted July 19, 2012
thought I'd chime in as well. I get the $NAN$ (Not A Number FYI) for both games. Oddly this is actually cheaper than the current deal on steam (60% off witcher 2) but it is ONLY a better deal if you don't own both
Posted July 19, 2012
I was just looking to pick up Witcher 2, since my roomie has been looking for something new in the way of a dark RPG, but wound up getting both just because it was cheaper. I don't mind having a digital back-up of the first one at all. Nicely done, GOG.
Posted July 19, 2012
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Heartsib: I don't mind having a digital back-up of the first one at all.
Eh, gog is offering a backup copy for either of the witchers, so you could have activated your physical or steam copy with them by using the form found here
This does however mean that you have a code for the first Witcher to give to a friend, to convince them to sign up with GOG.com (as if there ain't enough reasons here already).
Enjoy your games though :)
Posted July 19, 2012
Just bought the Witcher 2 on GoG 10 hours ago. I wasn't expecting The Witcher 2 to be on Steams daily deals. I should have waited.

I would have rather payed $2.50 more to have the game on Steam (achievements, cloud, etc) and then redeemed the backup copy on GoG.
Posted July 19, 2012
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BiohazardBlaze: *snip*, if you don't mind me doing so
I have checked the installation size at home and have updated it on the game's product page. This looks like a clerical error - most likely someone forgot to update it when we uploaded the Enhanced Edition installer. Thank you for bringing this to our attention and I apologize for the inconvenience.

I'm also sorry to see that my colleague hasn't informed you about the additional drive space required for the installation itself. As support folk, we try to be as predictive as possible and spot possible issues beforehand, and tend to deliver in this regard.
Out of professional curiosity, I will ask him about his train of thought, but he may have assumed that since the listed (now proven incorrect and fixed) hard drive requirement was almost identical to the size of the chunks (16 GB vs 15.6 GB), freeing enough space for the download would have left you with enough space for the game.
On the other hand, in such cases there's also a thin line between being helpful and appearing smug, especially when offering assistance the user never required. One user will appreciate the courtesy, the one will be annoyed at a customer service rep stating something he believes was obvious.
Or my colleague just didn't predict the issue in this case, as no one is infallible.

As for the added drive space requirement, it's necessary to allow completely error-proof downloads. That's what we specifically designed the Downloader to do, as you are well aware. If you're interested, I went into detail about this requirement here:
https://secure.gog.com/en/forum/the_witcher_2/the_witcher_2_enhanced_edition_installer_is_not_156gb/post8/
We will discuss this internally and determine if an where we can put a disclaimer about the additional space required by the Downloader.

We've discussed the 404 errors via e-mail internally, and have got a good idea why they occur. The Witcher 2 is the only title susceptible to this kind of issue. We will do our best to fix this tomorrow, during office hours.

As for the goodies, as JMich suggested, switching the "GOG Downloader mode" to OFF will allow you to download the bonus items individually, with your browser. Downloading the complete pack via the Downloader was a feature implemented by (very) popular demand.

Should you download a corrupt file with your browser, you would, unfortunately, have to download the file with your browser (and hope for the best) or download the entire game with the Downloader. The Downloader doesn't create corrupt files (unless a user's hard drive is damaged, I would venture), and doesn't check for downloaded files before it starts a download. While such cases as you described are very rare (since we try to convince our customers to use the Downloader in the first place, to avoid data corruption), we could consider adding such a failsafe.
I believe the Downloader could also verify parts of a corrupted .bin file, should a user place it in the downloads folder, but this kind of scenario would be extremely rare. I'll ask the dev behind the Downloader's implementation about his thoughts on this.

At the end of the day, I believe our method of delivery isn't so less convenient than others. Though we don't have a dedicated client app, the number of clicks between starting a download and completing installation is, off the top of my head, very similar. It's just my personal opinion, though - I may be biased!

Overall, I apologize for the inconveniences you encountered along the way, during your first, and hopefully not the last, visit on our service. We do a lot of things differently here, which, depending on what you're used to, can be confusing, sometimes inconvenient, but most of the time pleasantly surprising. I hope you will give us a second chance at some point, and end up viewing us as a valuable place to get games and hang out with a classy, helpful and overall awesome Community.
Posted July 19, 2012
Hm... I don't really want the first, so I could pick up Witcher 2 by itself for $19.99 or I could get both for $16.98. Decisions, decisions...

Also, I love that GOG is doing this promo at the same time as Steam. Steam is great and all, but I prefer GOG's drm free games, not having to be connected online, and not having to have the Steam client open using resources.
Posted July 19, 2012
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Fenixp: I'm not!
You most certainly are!
Posted July 20, 2012
I guess I'm going with steam anyways. I've never made a purchase here, and I didn't realize my American cards would be such a pain.
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This is my favourite topic
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General discussion (archive)GOG Gem Promo: The Witcher Series(96 posts)(96 posts)
(96 posts)