If that is the case then why not come here and actually explain what and what not can be done here? Part of the problem is that there isn't any communication besides the usual "we're listening and we care", that's actually offensive if we think about it, it's just a way to make us quiet by giving false promises.
On the other hand, why second class citizens? Here we have far more freedom as I have seen on a lot of other sides, where certain words and threads are being removed automatically. Here GOG is far more friendly with the user, better to say treating us as a FULL citizen than on other forums.
Because people abuse that freedom? I've seen people leaving the forum or barely showing up on the forum because they're being harassed by someone. Did you know that it's possible to create an account without a real email? Gog doesn't even verifies if the email does exist, not that it matters since it's simple and free to make email accounts.
The system isn't perfect, as i said, gog is allowing the community to moderate their forums (doing their work) and it can be abused (as it was proved).
I don't know, people are afraid of someone censuring their post and yet we have people grouping up and deleting post they don't agree with, i don't see how's that any better...
so only because they don't have the latest shiny SW makes GOG now bad? Did you guy think of what GOG stands for? ;)
In the tech world there is one big saying: Never ever touch a working system ;)
Because the system isn't anywhere near perfect and i wouldn't called it "working" when you get errors, missing notifications, problems purchasing games (has been happening lately), etc.
I'm not saying that you're wrong, galaxy has proved that you got a point and i'm also not aware of how web development (or whatever is called) works but some of my points are corrected by Barefoot essentials, so why can't gog integrate that system on their forum?