It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
nightcraw1er.488: So what about users who don't want to use the client? All I see above is how things will get better with the client?
avatar
omega64: Well, considering they still need to make installers for users that don't want to use the client it will probably be business as usual.
Good, was just sharpening my pitchfork but I can put it down again :o)
avatar
skeletonbow: Just because they don't currently do something doesn't mean they can't do it to morrow.
Damn, I was hoping that "morrow" had a secret verb meaning. Turns out it doesn't seem to be the case. Oh, well. :P
Thanks for the detailed responses.
I knew that Steam basically made updates instantaneous while GOG still had some hassle involved in it (which might not be a bad thing). I was mostly was curious if it a) actually cost them any money (aside from their own work ofc), b) gives them an excuse to not update a (fairly new) game for a month.

As for the standalone installers holding the updates back - I can't really see how this can be resolved in a way that doesn't screw somebody over. The creation of the installers can be automated for sure, if it is not already. The only issue that I see is that there's a reason GOG is really careful when releasing installers. Let's say I'm downloading an installer before I leave home because I know I'll have bad or no internet where I'm going. I want that version to work no matter what cause I might be stuck with it for a while. There's always gonna be a bug here and there but at least somebody checked that it works at all. If this gets completely automated, devs will just push updates willy-nilly and it will be probably a common occurrence that you downloaded something and it just doesn't work. I'm not sure I want that. I'm fine waiting a couple of days for an update to land on GOG. Even longer if it's not a fairly new game. On the other hand I don't want to wait months for updates that are live everywhere else.

I know that GOG is getting better slowly and frankly, that's why I'm here at all. It's a dream of a better service and a world where Steam isn't the only option. Funny thing is that Galaxy gets better at a similar pace that Steam does, and they've been doing it for much longer.

I travel a lot and often find myself on shitty, bandwidth limited internet connection (I play on my gaming laptop). Imagine what happens if my Steam connects through that internet. I've been locked out of games for weeks because an update started and there was literally no way of cancelling or finishing it. Not to mention that if you don't start Offline Mode WHILE being online you might be locked out of Steam completely. While currently Galaxy is not so good with this either (overly large downloads, lack of proper download settings or global update settings etc.) at least it always works when offline and I can simply uninstall it and the games will still work.
avatar
Pirate_PL: snip
I'm still amazed with some of the ignorant response here, though. Updates are not always down to GOG taking their time doing manual installers and QA testing. Some developers just don't feel like sending builds to GOG because it's bottom priority for them, or 'it takes a lot of time' etc. There are 1-man devs that have brought their updates here and have been updated for the public here, on the same day that Steam has.

It's really tiring hearing the apologists just throw out the typical 'oh QA takes time' when it's really 'lazy devs take time'. Windforge was one such game, where its owners here had to bug staff to further bug the dev to update the game on more than one occasion.

Honestly... if it gets too crazy of a waiting time, just do what someone did with their Space Rangers lack of updates and get a refund. Buying Banner Saga 2 was probably a huge risk alone, especially when the developer openly said there wouldn't be a GOG version at all (as you mentioned).
avatar
Pirate_PL: snip
avatar
micktiegs_8: Honestly... if it gets too crazy of a waiting time, just do what someone did with their Space Rangers lack of updates and get a refund. Buying Banner Saga 2 was probably a huge risk alone, especially when the developer openly said there wouldn't be a GOG version at all (as you mentioned).
Yeah I was thinking about that, but 30 days have passed since I bought it before I even started playing. I often buy games for later and here I was waiting until I had the time to play it a lot over a course of a few days to basically 'binge it' all the way through.
I bought it cause I was happy this came to GOG after all and I simply wanted to vote with my wallet here. To say 'Thank you for doing this'. When it comes to showing support for developers this is usually the best way to go. I had no issues with BS1 on GOG so there was not much reason to be cautious or anything. It was kind of an impulse buy.
Next time I'll not be so trusting I guess.

P.S. I checked and it has been exactly 35 days since I purchased the game.
avatar
Pirate_PL: So I've encountered a weird situation lately.
I stated playing Banner Saga 2 on GOG and encountered a major bug. I went around searching and found that it's a known bug but there were no new posts about it anywhere. Old posts didn't have much of a solution on the other than 'Wait for a fix'. I posted on GOG forums for Banner Saga but frankly there's nobody there, so I went and posted the same problem on Steam Discussions.
Turned out that this bug was fixed on Steam A MONTH AGO but that build has not made it's way to GOG yet. Their moderator has told me that 'pushing builds with hotfixes on GOG is not as easy/streamlined as it is on Steam' and that 'it might cost the devs money (directly or indirectly) to push new builds every so often.'
I'd understand if it took 2-3 days or even a week for an update to go live on GOG but a month is just bullshit.

Is any of what he said true or is he just trying to bamboozle me so I won't blame the devs for this ? It seems to me like they are just ignoring GOG customers. Before the game came out it looked like it wasn't gonna come to GOG at all because 'PIRACY' and now this ?
Who's the problem here ? GOG or the developer ? What is even going on ?
Hi, thank you for bringing this to our attention. The last update for Banner Saga 2 we have received is version 2.30.120 adding the Survival Mode. It has been published on GOG on June 24th, so almost as soon as it was out on other platforms. We are in contact with the publisher now to make sure we receive the most up-to-date version. Sorry for any inconvenience.
avatar
Flemeth: Hi, thank you for bringing this to our attention. The last update for Banner Saga 2 we have received is version 2.30.120 adding the Survival Mode. It has been published on GOG on June 24th, so almost as soon as it was out on other platforms. We are in contact with the publisher now to make sure we receive the most up-to-date version. Sorry for any inconvenience.
Here's a relevant post on Steam Discussions:
http://steamcommunity.com/app/281640/discussions/0/358415738202138914/#c358415738210013048
FYI, the moderator I was refering to before turned out to be a volunteer and not a Stoic employee. Don't hold anything he said against them. He was just defending them out of passion for the game. It's no big deal.
I'm still unhappy that a small but important hotfix didn't make it to GOG for a month.
Thank you for taking your time to look into it.
Post edited July 28, 2016 by Pirate_PL
avatar
Flemeth: Hi, thank you for bringing this to our attention. The last update for Banner Saga 2 we have received is version 2.30.120 adding the Survival Mode. It has been published on GOG on June 24th, so almost as soon as it was out on other platforms. We are in contact with the publisher now to make sure we receive the most up-to-date version. Sorry for any inconvenience.
Am I the only one who thinks it's a little sad that a customer has to bring it to their attention, when the patch has been on another platform for over a month?
The usual wishlist: No more outdated or abandoned games.
Post edited July 28, 2016 by phaolo
Gog doesn't seem to have patch 1.04 of Meridian: New World even though it's been out for a couple of months on Steam.

Granted it's a minor patch for an obscure game, but come on.

The store page doesn't show the current version number of a game either.
avatar
mm324: Am I the only one who thinks it's a little sad that a customer has to bring it to their attention, when the patch has been on another platform for over a month?
I'm honestly fine with that. There are thousands of games on GOG. They can't keep checking if every single one is up to date at all times. If this was Steam you'd never hear a word from an actual human being. All you'd get is a "Report" button where you could shout into the void cause nobody ever reads those.
avatar
mm324: Am I the only one who thinks it's a little sad that a customer has to bring it to their attention, when the patch has been on another platform for over a month?
To whose attention?

GOG staff probably doesn't actively track each and every GOG game whether the publishers have released updates to them on some other service. They are most probably expecting publishers to provide the updates to GOG if such emerge, just like Valve also expects that the game publishers push the updates to Steam when needed (Valve doesn't actively track the update status of all Steam games either).

If you meant the publishers... I guess they usually know they haven't provided some update to e.g. GOG (and Humble Bundle, itch.io and whatever other stores there may be with their own delivery system), and they might react only when someone bugs them enough of it. Or maybe in some cases they have just forgotten to prepare and send the update to non-Steam services, I guess they are humans too and forget things.

Even if GOG (Galaxy) update system was fully automated and developers can push updates on their own, I am still expecting GOG versions to lack behind, and sometimes skip or completely miss Steam updates. Yeah, I guess the GOG community needs to be a bit vigilant and proactive about this too, unfortunately. At least as much as tipping GOG staff about missing updates they've detected, it is GOG's job then to convince the developer to release it also for the GOG version. (I wouldn't be surprised GOG staff decides to skip some intermediate updates, if they know there is another bigger update coming later anyway; and I personally am fine with that approach).
avatar
mm324: Am I the only one who thinks it's a little sad that a customer has to bring it to their attention, when the patch has been on another platform for over a month?
avatar
Pirate_PL: I'm honestly fine with that. There are thousands of games on GOG. They can't keep checking if every single one is up to date at all times. If this was Steam you'd never hear a word from an actual human being. All you'd get is a "Report" button where you could shout into the void cause nobody ever reads those.
Yes there are thousands of games on GOG but many of them are so old that they will never see an update or patch again, so that cuts the number significantly. We all know that GOG "hand-picks" the games that they allow to be sold on their site, so why shouldn't we expect them to exhibit those same high standards in keeping them up-to-date?
Edit: timppu you ninjaed me while I was writing this reply, otherwise I'd have included you.
Post edited July 28, 2016 by mm324
avatar
mm324: Am I the only one who thinks it's a little sad that a customer has to bring it to their attention, when the patch has been on another platform for over a month?
avatar
Pirate_PL: I'm honestly fine with that. There are thousands of games on GOG. They can't keep checking if every single one is up to date at all times.
Sometimes you can inform th Blues that the Game got updated on steam, and still not get the update here. Wizardry 8 got an "update" in the beginning of dec 2015, it took GOG over two months to get the update out, and then only 50% of the patch was added to GOG's version. The Steam version got an update for MAC and Windows, GOG only got the Mac version updated.
avatar
Pirate_PL: and that 'it might cost the devs money (directly or indirectly) to push new builds every so often.'
Directly cost money ? This sounds erroneous.


Edit : sorry for 'late' reply. I have been mislead !
Post edited July 28, 2016 by Potzato