I finally managed to file a support ticket. It's the first time I've seen the BOT and I didn't understand everything.

Ok, thank you.

This has happened with a few games in the past where you buy a complete edition with a season pass equivalent and Gog forgets to activate a DLC for said game in your account. They should fix it pretty quick once they’re aware of it.

No Cagliostro's Secrets DLC also and all offline installer files says "404 - Not Found". I hope there's a new offline installer update soon™!

Still nothing, and no response from GOG support. And people wonder why some people don't want to shop here. These minor inconveniences and repeated acts of incompetence from the GOG staff just keep adding up. And it adds up to losing business.

Seriously? Nothing yet?
I may request a refund. Even though I'm outside the official window, they are failing to provide the advertised products.
I will never again request a developer/publisher to release here. This is ridiculous.

Seriously ?!?

The solution will not be for now.

You will have to be patient.

Thank you wolfsite for this information.

Ont a problem for me, I have over 50 saves at different points of the game (I'm creating game saves for people to download) at every boss and before the point of no return. I just want access to it without paying for it again.

But thanks for the information.

I've PMed a few blues to bring this to their attention.

The Cagliostro's Secrets DLC is there now but has the "404 - Not Found" error like all other offline installers of Steelrising!

Thanks, an account refresh was necessary for me though. Offline installer download still not possible!

This is the case for me as well. There is no offline download at this time. And it is still not showing in Galaxy, even after an account refresh and rebooting Galaxy.

Hi Clownski_,

Thank you for your return.

For me, nothing appear lol.

But this has happened before with the Plague Tale Requiem Pre-Order DLC too. What's going on with your database? Will this be the new norm for all editions that contain unreleased DLC? No, same issue for me and not the first time this happens on GOG.