This post and the linked info is actually what I was thinking of in regards to GWENT's revenue.

This being the important part from the financial statement; and this So while saying it's outperforming the rest of GOG combined might not be true, saying it's currently the biggest source of revenue for GOG is not.

Just keep in mind that 'curation' is not a choice. It's a necessity. GOG has given it a nice wrapper by calling it a 'boutique' style approach but realistically they've been ramping up their releases same as any growing store but in the end choices have to be made since they can only release so many due to various reasons (infrastructure, negotiations/manhours etc).

Even Steam, with the large amount of games it was already releasing *before* the flood had stated it was simply incapable of releasing more games until they did their restructure. That's when the flood started. It's not that they suddenly arbitrarily made the choice to stop curating, it's that they reached a point where they didn't really need to anymore, and they're really the only Digital games store to have gotten to that point and in taking that step they've made mistakes, some of they are trying to correct.

Now of course, that leaves the point that Steam *could* have decided to keep curating, despite being able to open the flood gates, but their intentions for a while now have clearly been to try and let devs and customers decide what should and should not be sold on a store with as little required input from (as well as hassle for) Steam as possible.

Why, this is only fair.
If you are selling basically broken product you must compensate for your actions. BTW, now with addition of "GOG Wallet" there is little need for chargeback.

And to add insult to injury, "Dark Matter", "Armello", "Gremlins, Inc.", "No Man's Sky"… all these games squezzed in despite rigorous censorship GOG currently has. Yes, the current system doesn't work; GOG's censors are not that professional they think they are.

Do you know car manufacturers are basically operating that way? Yes, a car can be called off due to unnoticed problems with airbags, safety belts or unsafe window-raising mechanisms.

The difference is car manufacturers make so much money it's cheaper to release faulty products and eat the cost of fines and whatever else comes of it then it is to release a working product in the first place.

GOG do not have that luxury, they don't really make an awful lot of profit as it is...

Not surpising, as you said yourself. Steam is the new Fanboy-thing, where anything not Steam is bad or best avoided.

Promotion goes a long way. The gaming media, both professionals like GameSpot and popular "amateurs" on YouTube, have all proclaimed Steam the ruling gaming platform for PC gaming. If GOG received the same universal promotion as Steam it would be more popular. Mainstream gamers tend to be 'followers', they are heavily influenced by what the gaming media and their favourite Youtube-personality thinks and does; if these "authorities of gaming" would consistently cover more GOG games there would be an increased interest in GOG by their followers.

However, one big issue is the lack of current AAA-tiles on GOG, as toxicTom pointed out. It is still rare for GOG to get a major title on launch-date. 'Multiplayer' is yet another issue, as 80% of Steam-users only seem to be interested in a game if it has multiplayer, another area GOG can't match Steam in, not on the same level. GOG is simply not in a position to offer the majority of Steam users the kind of games and gameplay they want the most. The idea of GOG becoming as big as Steam is delusional at this point in time.

Assuming the customer accepts wallet funds for his money. If he doesn't and wants to be refunded back to his card or paypal, chargebacks still apply.

Dark Matter is the reason the curation got tighter. Armello got released in good faith, then at some point down the road the publisher decided they no longer wanted to support it properly and offered that "lite" version of it, Gremlins, Inc. was a much requested game that the publishers half assed and No Man's Sky is a good game. Not the game that was promised by Sony back in 2014, but a good game nonetheless.

Indeed. GOG's curators do sometimes listen to the community that promises to buy a ton of copies for a game, then only buys 2 copies, thus telling GOG that it's not worth the money to put that game for sale. For better or worse, a game will have to move a few thousand copies for GOG to break even.

Yes. Most of them, unless they think they can afford to pay what VW had to pay for their emissions.
Edit: Read "Do you know any car manufacturers that are operating that way". So adjust the sentence above with that in mind.

I think they simply are severely undermanned... Curation not only means looking at "how good the game is" but also testing it on different machines, OS-versions etc... It's a process that requires time and manpower. And both cost real hard money. Also GOG is based in Europe, which makes dealing in licenses, age ratings etc more complicated than for Murica-based Steam.

Failing here means damaged reputation (see the "F*ck you GOG, my game doesn't work"-threads) and refunds which are also processed manually (=time and manpower). Steam has an automated refund mechanism, which works, because their DRM allows for actually taking away a game from customers. This can't work with DRM-free, because once the customer has downloaded the installer, you simply can't take it from them.

So the only way out that I see is for GOG to employ more people for keeping in touch with the developers, help with testing the games and all the legal stuff. Which would cost more money (not only salaries of the people directly involved, but also office space, project managers... and all the overhead that comes with having a large company). I simply guess it's not worth it right now - meaning the additional games that could be covered wouldn't make enough to cover the additional expenses to get them.

That's the issue with Windows 10 support and they've come out and stated so about a month or so ago.

(I can't find the post.)

This is their current job listings:

https://www.gog.com/work

That's a looong list..

Here.

Yup, that's the post. Thank you.

Was thinking it was worded differently. Sorry about that.

edit: Forgot to mention, this is the link to the financials since we're discussing GoG's popularity:

https://www.cdprojekt.com/en/investors/financial-summary-report/

I'm just going to leave this here.

https://www.youtube.com/watch?v=0qq6HcKj59Q

My spendings on GOG:
2010: 578.13$
2011: 826.76$
2012: 478.61$ March 2012 Good old Games relaunches as GOG.com
2013: 331.60$
2014: 95.99$
2015: 29.16$
2016: 33.09$
2017: 0$
Total: 2373.34$

and i probably won't spend anymore.

The same thing happened to me. A friend told me to make an account here to get a few free games in September of 2011. Then after picking a few more freebies, I bought a few classics in 2012. Come spring 2013 I was trying to build a library of DRM-free classics here, and now I have well over 1000 games.