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General discussionRidiculously Slow Downloads from GOG(47 posts)(47 posts)
(47 posts)
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This is my favourite topic
Posted April 14, 2015
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Firek:
Did you get the ping/tracert information that I sent you yesterday? I really would like this "0 bytes per second" GOG download problem to be fixed.
Posted April 14, 2015
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Firek:
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IronArcturus: Did you get the ping/tracert information that I sent you yesterday? I really would like this "0 bytes per second" GOG download problem to be fixed.
You should also try contacting your dial-up witchdoctor about possible scarecrow totem extensions. That really scares the landline gremlins to work.
Posted April 14, 2015
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Titanium:
Sarcasm aside, I have a broadband connection and every other website I connect to gives me a broadband connection except for GOG. GOG recently changed their CDN a couple months ago, and all of a sudden my downloads from GOG went to crap. I'm certainly not the only one who's having this issue, as you can see in the previous posts of this thread.
Posted April 14, 2015
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IronArcturus: GOG recently changed their CDN a couple months ago, and all of a sudden my downloads from GOG went to crap. I'm certainly not the only one who's having this issue, as you can see in the previous posts of this thread.
IronArcturus, we have not changed our CDN since late 2009
Post edited April 14, 2015 by Destro
Posted April 15, 2015
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Destro: IronArcturus, we have not changed our CDN since late 2009
You should. It's really starting to smell something awful.
Posted April 15, 2015
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Destro: IronArcturus, we have not changed our CDN since late 2009
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Titanium: You should. It's really starting to smell something awful.
I'm not really sure what data is your conclusion based on. We've replied earlier in this topic suggesting some preliminary steps to exclude potential obvious causes and asking for additional reports from our users - because we've genuinely want to help and see where their issue is originating from (as in most cases from our past experience, it's somewhere on the line between the user and CDN and not on the ends).

So far we've received 2 responses. Yes, two.

Even this aside, there is a good reason we're regularly performing a global CDN benchmark with the help of our users - to have a factual, solid data of a real performance of top CDN platforms (including current one) when accessed by our users. As a matter of fact, one such benchmark is happening right now and we've received tens of thousands or user reports so far... and there is no evidence whatsoever of any performance drops or "something smelling awful".

As mentioned earlier - if you're experiencing issues, please follow steps in this post - we will look into every single report and will also contact our CDN about this to see if there is anything wrong on either end. If we'll find anything, we will get back. However, let's refrain from jumping to conclusions.
Posted April 15, 2015
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Titanium: You should. It's really starting to smell something awful.
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Destro: I'm not really sure what data is your conclusion based on.
I believe Titanium was attempting to make a joke.

Something like:
"We have not changed our [underpants] since late 2009"
"You should. It's really starting to smell something awful"

It probably sounds funnier in Slovenian.
Posted April 15, 2015
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Destro:
So will there be any way to fix this GOG connection issue? I haven't been able to download a GOG game in weeks because of this problem. Whenever I try to download a GOG game, it transfers at "0 bytes per second." When I ran the 2015 CDN Test, I noticed that Test#1 transferred very slowly, but Test#2 gave me a broadband connection. Could that explain why I'm currently getting such a slow connection with GOG? I really want this problem to be fixed.

Right now there are some games in the current GOG "Bundle Tower" promo that I wanted to buy, but with this constant server connection problem I know I will have no way of actually downloading the games. It's incredibly disappointing that over a month has passed, and this GOG downloading issue still hasn't been resolved. :(
Posted April 15, 2015
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Destro:
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IronArcturus: So will there be any way to fix this GOG connection issue? I haven't been able to download a GOG game in weeks because of this problem. Whenever I try to download a GOG game, it transfers at "0 bytes per second." When I ran the 2015 CDN Test, I noticed that Test#1 transferred very slowly, but Test#2 gave me a broadband connection. Could that explain why I'm currently getting such a slow connection with GOG? I really want this problem to be fixed.
Could you clarify what do you mean by "Test#2 gave me a broadband connection"? Are you saying that the test 2 finished much faster than the test 1?
Posted April 15, 2015
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Destro: Could you clarify what do you mean by "Test#2 gave me a broadband connection"? Are you saying that the test 2 finished much faster than the test 1?
Yes, exactly. Test#2 gives me a broadband connection and transfer at 3 MB/sec every time. But Test#1 transfers less than 10KB/sec. Basically Test#1 is like the current unusable connection with GOG right now. But I wish I could get the download speeds from Test#2, which always transferred at broadband rates.
Posted April 15, 2015
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Destro: Could you clarify what do you mean by "Test#2 gave me a broadband connection"? Are you saying that the test 2 finished much faster than the test 1?
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IronArcturus: Yes, exactly. Test#2 gives me a broadband connection and transfer at 3 MB/sec every time. But Test#1 transfers less than 10KB/sec. Basically Test#1 is like the current unusable connection with GOG right now. But I wish I could get the download speeds from Test#2, which always transferred at broadband rates.
Can you tell me how many seconds does it take for the Test#1 and Test#2 to complete?
Post edited April 15, 2015 by Destro
Posted April 15, 2015
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IronArcturus: Yes, exactly. Test#2 gives me a broadband connection and transfer at 3 MB/sec every time. But Test#1 transfers less than 10KB/sec. Basically Test#1 is like the current unusable connection with GOG right now. But I wish I could get the download speeds from Test#2, which always transferred at broadband rates.
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Destro: Can you tell me how many seconds does it take for the Test#1 and Test#2 to complete?
I just ran the test again:
Test#1: Less than 5KB/sec, totaling 43 seconds
Test#2: Broadband rate 2-3MB/sec, totaling 45 seconds

Could you tell me what Test#1 and Test#2 represent? I've always noticed that Test#2 transferred a lot better than the first one. Could this information help the GOG downloading problem?
Posted April 15, 2015
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Destro: Can you tell me how many seconds does it take for the Test#1 and Test#2 to complete?
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IronArcturus: Could this information help the GOG downloading problem?
I'm not sure - as I mentioned earlier, you're one of 2 users who came back to us with such results and the CDN test doesn't reflect that at all. I've linked what you mentioned above to the team that gathers this data. If they will be able to conclude something, they will surely let you know.

Thanks!
Posted April 15, 2015
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Destro: I'm not sure - as I mentioned earlier, you're one of 2 users who came back to us with such results and the CDN test doesn't reflect that at all. I've linked what you mentioned above to the team that gathers this data. If they will be able to conclude something, they will surely let you know.

Thanks!
Thank you for sending the information to the CDN team! I'm really hoping GOG can find a solution to this problem!
Posted April 15, 2015
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Destro: I'm not really sure what data is your conclusion based on.
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mrkgnao: I believe Titanium was attempting to make a joke.
Attempting. Failed, badly.
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General discussionRidiculously Slow Downloads from GOG(47 posts)(47 posts)
(47 posts)