So title. That's basically the gist of it. I've tried for multiple years now to buy anything from GoG but my bank blocks it (multiple different banks and cards btw) and they all say the same thing::. GoG uses some kind of fraudulent payment processor in Cyprus that has been flagged for fraudulent transactions. It is too 'high risk' so they block it entirely. There is no workaround for this.

Will GoG ever consider using a US-based payment processor as an option for those of us who don't want to go through the equally-fraudulent Paypal (aka the company that is not a bank nor a legally-licensed financial provider)?

I did a search and all I could pull up from 2022 were issues that people had with Paypal over a month ago. The only Dec 2022 related thread was unrelated to this specific topic.

So I'd like some responses/thoughts. If you have hate please save it as I likely won't respond after I get an answer. I hate posting on forums.

Cheers.

EDIT/UPDATE:: I've since learned that 'DRM-Free' doesn't seem to mean what it used to mean back when GoG was younger. RIP I suppose. If it requires an online connection for 'verification' or for single-player DLC then that's DRM. Period. >_>
Steam sells games that actively engage in installing malware (masquerading as 'anti-cheat' but not having any such features whatsoever). I suppose maybe I should just go sail the high seas at this rate if DRM is going to continue to ruin what would otherwise be legit purchases.

Link:
https://www.gog.com/forum/general/drm_on_gog_list_of_singleplayer_games_with_drm/page1

I've used Paypal for 20 years with hundreds or probably thousands of transactions (incoming and outgoing) with zero fraud. They are in fact legally licensed and you can actually see what licenses they have in each state if you actually cared and weren't just engaging in performative outrage. In reality your bank is fraudulent for blocking payments just because they're in Cyprus (a common place to do transactions in the EU, because they have lower taxes). So maybe save your ire for them. Exactly. It's not a real issue and GOG won't make major changes and pay higher taxes just because your bank is being dimwitted. Good luck on the internet, you're going to need it.

I echo PayPal as well. Keeps it super simple.

Adyen is a Dutch company headquartered in Amsterdam. GOG moved out of Cyprus back in 2017. Add something to your shopping cart and go to checkout. Those are the payment options available in your country. If you don't like any of them, open a support ticket.

My location is United States also. I've made purchases with my credit card with no issues about it going through and no fraud activity has ever shown up on my card either.

I think the issue is with your bank... If you're trying to pay with a debit card, maybe that's the problem should your bank believe that any debit transaction which is processed outside the US is risky and automatically denies it.

You have no risk using Paypal if you fund the payment with a credit card, because if Paypal screws you over, then you can file a chargeback dispute vs. Paypal via your credit card's bank, and if your dispute is legit, then your bank is going to give you your money back.

You're not going to get very far by making false allegations of fraud. I know that people (particularly those in the US) think that the internet is a free-for-all where you can say whatever you want without fear of consequences, but it really isn't.

If you can't resolve the issue with your bank, just use paypal. It's safe, secure and people worldwide have been using it for years without issue.

I'm in the U.S. and don't have a problem buying anything here. Are you using Crazy Joe's Banking Emporium & Convenience Store?

www.totallylegitbank.com

That's exactly it!

When you use Paypal you have basically three layers of protection.

1) The seller never gets to know your credit card information.
2) If something goes wrong, you can complain to Paypal and they can take care of it and cancel the transaction.
3) if for whatever reason that doesn't work, you can contact your bank, and they will cancel the Paypal transaction.

Paypal is one of the most trust-worthy companies in the world.
I have both sent and received money through them, and I can even testify that the second point actually works in real life too. If you pay for something, but don't receive the service, they will refund it.

As an alternative to three (if was first about to add it as a 4th, but it's a different ay to use paypal), you can use your paypal account as a buffer, only storing small amounts on it (like, only 100$ max at any time). If it somehow gets super hacked and you get super robbed of super everything, it's still not absolutely disastrous.

Or use Apple Pay or Google Pay, where even if you somehow get hacked, there's no credit card number to steal (all transactions get a unique number).

I used to use paypal. Recently closed the account due to them adopting policies that are ethically questionable.

I stand by what I said initially, though one of the responses mentioned they changed payment providers outside of Cyprus. I'm only going by what my bank told me so if anyone wants to complain then be sure you work for GoG's PR before you make a huge fuss about it.

To respond to another post, I absolutely do have the right to speak my thoughts and opinions (especially opinions about a major multi-billion-profiting corporate entity) since corporations aren't people and don't have feelings. The right of an end-user to criticize those providing a service (especially since I have an account with GoG and games on my account therefore 'service provider') is built into Section 230 of the US Communications Decency Act back some decades ago.

If GoG feels I'm violating some forum rule by speaking about my personal experience, that's their job to respond to me either via DM or moderation action or otherwise. It isn't anyone else's job to defend a major massively-profitable corporate entity. CDPR (CD Projekt Red) is not exactly well known in recent times due to the entire Cyberpunk 2077 debacle. They don't treat their workers the best either. But that's neither here nor there.

I have a long-winded post with citations and details on why I don't use Paypal but I'll link this 2022 news post instead. The very short TLDR is that I'm not using Paypal under any circumstances to buy, sell, or otherwise.

https://www.engadget.com/paypal-lawsuit-freezing-customer-accounts-funds-073128563.html

I thank those who have posted despite some extra salt thrown into the mix in certain responses. I'll continue to just be 'freebies only' on GoG and give Steam my money since Steam has no problem with US banks or otherwise. Oh well. Maybe if Valve starts treating their employees as poorly as CDPR does then I may change my mind.

Nah, we've seen worse, there's nothing worth creating a fuzz here.

But if you post something in a public forum, you must be aware of the possibility that people might not share your opinion. This is no place to make statements, this is a place to get responses.

Your facts might be right (bank not working / declined), but you got your conclusions all wrong. First of all the whole Cyprus thing that is actually a dutch thing. (The one complaining is you, btw. Maybe go talk to your bank again?).
And these wrong conclusions go all the way up to US customers having a problem. Well ... no, they don't. It's you who has a problem, not US customers in general.

Most US customers can pay without problems, so there is no need to do anything regarding that.
Your bank is blacklisted? Well ... that sucks. But that is hardly is GOGs fault.

If you decline to use working mechanisms ... that's not their fault as well and actually yours. Then again, if paypal is linked to your bank account, it might not work anyway
(I use paypal on a prepayed visa card to minimize the risk. Paypal never got hacked, my old credit card did, but I got my 180€back. Since they enforce 3step validation, nothing ever happened anymore).

ps: Someone told me some time ago that GOG is expanding somehow to Canada (that was complete news to me and might be complete nonsense), so maybe you'll get your payment alternative.