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CraigGen_1970: Thanks for that suggestion.
Unfortunately, I don't see/have an option to PM them, so would need someone from staff to respond.

Could someone from staff, PLEASE respond ?
I am powerless to do anything else, at this time. I can only post here.
Unfortunately we can't help you with your email through the forum :( Our Support Team will get back to you soon!

Also, please remember that writing in the forum or talking to a moderator will not speed up the processing of your ticket.
I will be closing this thread now, since you will have to wait for our Support to get back to you in due time.