hurvl: After reading about this on Rock Paper Shotgun, several commenters there mentioned the so-called "PR scandals" that GOG has been involved in. I've read about them, but then never thought about them again, because they weren't that big a deal and I never let non-gaming related stuff influence my gaming purchases.
Breja: Basically everyone is projecting whatever they most dislike about GOG as the main/only reason for their problems. Curation, new games instead of old, messed up website, too much focus on Galaxy, not enough focus on Galaxy, being in cahoots with SJWs, being in cahoots with nazis, GOG Connect... - you name it, and I'm sure someone will tell you that's the root of all evil.
GOG's main issues
1) GOG Galaxy was anemic at launch and after 3 years is 'barely' a servicable client compared to other clients
2) GOG wasted 3 years dragging their heels on GOG Galaxy feature sets
3) GOG now has to compete with Steam AND Epic. An entrenched competitor, and a new competitor with more money than god
They had 3 years to get GOG Galaxy in a place where its better than the steam client (a very very short bar to overcome) yet were unable to do that. They had 3 years to come up with a competitor ot Steamworks, and they failed to do that.
Now they're bleeding money and any sway they had with devs is now gone with Epic being way more attractive.
GOG shot themselves in the foot, let it bleed for 3 years, and are now wondering why they're out of blood.