RWarehall: I'd expect that at the very least, they might start charging VAT in Europe. They would almost have to if they felt forced to reduce their cut below 30%.
4-vektor: How do you come to the conclusion that GOG customers in Europe don’t pay VAT on GOG games?
Every GOG receipt says explicitely “
Please also note that this email message serves as your receipt. All prices include VAT if applicable.”
And I don’t know of any EU country where there’s no VAT on services or video games.
But all these years that message has been, as far as I'm aware of, against the law.
You need to state to customers how much VAT exactly is, both in percentage, and in plain numbers. Just saying "it was there, if it happens to exist in your country" isn't what the law requires.
So whether GOG actually has taken any VAT from my purchases, and how much that has been, I can't tell, because GOG doesn't tell me.
Now that's pretty much a trivial matter and certainly isn't the cause for any problems that GOG may or may not have, but it's still strange that they can't manage to state such a simple thing that is required by the law. On Steam, you can clearly see how much taxes were, even though they don't show the percentage, they show the amount.