kohlrak: You can't suggest you're for free speech while simultaneously prohibiting it. When threads are civil, or at least regained civility after a period of hellfire, locking comes off as feeding the flames, as well. If you honestly want free speech with civility, target users without civility, not topics.
Konrad: I do agree with you on this hence my personal dislike for nuking threads. It doesn't promote open or civil conversation, it just shuts everything down.
But that's also why forums such as these (but certainly not just these) are not really a reliable platform for exercising your free speech, as frustrating as that can be sometimes. When it comes to companies, platforms, or what have you, setting boundaries – it's just pragmatic, and I might even argue that it's the fair thing to do.
After all, free speech is a big deal, I don't know that any private entity out there is truly equipped to properly handle that kind of responsibility.
Somehow i missed this when responding.
You're absolutely right, most aren't equipped to properly handle that. That's kind of the big point, too, especially of one of the threads that got locked: these people went after gog (and it seemingly appears a gog employee personally, at home, and his family) over something that he said. It's untenable to moderate, 'cause the border betwixed what is and is not OK is constantly shifting. The boundries that everyone sets, they constantly move. You aren't even equipped to handle the moving boundries of what people find acceptable of your twitter. And, ultimately, the argument from my side of the identity politics game says "yo, not only can you not predict what is and isn't offensive from one moment to the next, there's nothing you can even do to please these people so that they leave you alone." You're damned if you do, or damned if you don't.
Ultimately, you have to choose whether or not you are on the free speech side (platform, as anything that is not total free speech is legally not considered a platform) or you are not (publisher, which facebook and twitter are ultimaately dealing with an upcoming battle over this, as it ultimately defines liability for things posted). This is one of those things that companies get themselves into when they make forums: they actually could end up being held liable for what users post if they make moderations that don't strictly adhere to laws. It's just one of things that has never really been enforced, but has been law in many (if not most) countries for a good long time now. Ultimately, what companies aren't equipped for is having forums while claiming to have control over them, while pretending to support free speech. The idea of having forums at all, really, is untenable in an age where we seem to continue to believe that moderation actually controls conversation: if you allow for free speech, you get blasted by the media, but if you shut it down, you get blasted by your customer base (and potentially legally by the same media that blasts you for allowing free speech).
I think the whole point is to make it untenable to have discussion places on the internet, forcing centralization where certain entities can then control things. Take some time outside of work to look at what people (who are directly discussing the free speehc issue) are saying on both sides, as it's to the point that we're ultimately in agreement that free speech inevitably means hurt feelings as the price for holding truth to power: everyone's just arguing whether or not it's better to hold truth to power or if hurting feelings is another form of power that presents a tangible form of oppression. It's a power game, and most places with forums, frankly, are too busy focusing on their thing to see the big picture and their ultimate part in it. And, with all things political, these companies are being drug into this battle, especially if they don't want any part in it, 'cause the nature of politics is that it comes for you whether you like it or not. You can't hide from it, you can't protect yourself from it, it will always find a way to pry into your life. The more you try to run from it, the more of an angle you give one side or another to manipulate you into what they want.
EDIT: To clarify, one side of this debate wants to propose laws that play with what you are held responsible for as a "platform," while the other side wants you to be held responsible for even playing the games of the first side.