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carnival73: Wondering if anyone else has had this problem

I was given a key for Victor Vran

Verified and added it to my library yesterday

No longer associated with my account this morning.......
despite what has been mentioned (and if it migt be true)

15. TERMINATION

If you seriously breach this Agreement you may lose access to GOG.com (temporarily or permanently). In the very unlikely situation that we have to stop running GOG.com we'll do our best to give you advance notice, so that you can download and safely store all your DRM­free content. 15.1 We may cancel or suspend your access to GOG services and GOG content if you materially breach this Agreement. We'll try reasonably to contact you to explain why we've done this and what (if anything) you can do as a result. It seems very unlikely, but if we have to stop providing access to GOG services and GOG content permanently (not because of any breach by you), we will try to give you at least sixty (60) days advance notice by posting a note on www.gog.com and sending an email to every registered users – during that time you should be able to download any GOG content you purchased.

6.2 If we cease providing GOG services or GOG content, or if your use of them is cancelled or suspended because of your breach, then we will not have any future obligations to you – including to offer refunds or payments.

In one point he is right, according to the policies he shall have received a notification!

On the other hand, if you did not buy from a legit source, do not blame GOG, what you can blame GOG for, that they did not inform you, on this we agree......

Unless it has to do with a refresh issue....

Source:

http://www.gog.com/support/policies/gog_user_agreement
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carnival73: Wondering if anyone else has had this problem

I was given a key for Victor Vran

Verified and added it to my library yesterday

No longer associated with my account this morning.......
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Goodaltgamer: despite what has been mentioned (and if it migt be true)

15. TERMINATION

If you seriously breach this Agreement you may lose access to GOG.com (temporarily or permanently). In the very unlikely situation that we have to stop running GOG.com we'll do our best to give you advance notice, so that you can download and safely store all your DRM­free content. 15.1 We may cancel or suspend your access to GOG services and GOG content if you materially breach this Agreement. We'll try reasonably to contact you to explain why we've done this and what (if anything) you can do as a result. It seems very unlikely, but if we have to stop providing access to GOG services and GOG content permanently (not because of any breach by you), we will try to give you at least sixty (60) days advance notice by posting a note on www.gog.com and sending an email to every registered users – during that time you should be able to download any GOG content you purchased.

6.2 If we cease providing GOG services or GOG content, or if your use of them is cancelled or suspended because of your breach, then we will not have any future obligations to you – including to offer refunds or payments.

In one point he is right, according to the policies he shall have received a notification!

On the other hand, if you did not buy from a legit source, do not blame GOG, what you can blame GOG for, that they did not inform you, on this we agree......

Unless it has to do with a refresh issue....

Source:

http://www.gog.com/support/policies/gog_user_agreement
I believe and I could be wrong, but I think they only contact the person who originally bought the key, since he got the key from reseller he was not the original purchaser. I agree they should like drop you message via chat or something but most people should have enough sense to know resellers are not legit and they make this clear in their terms of service.
Post edited August 06, 2015 by BKGaming
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BKGaming: I believe and I could be wrong, but I think they only contact the person who originally bought the key, since he got the key from reseller he was not the original purchaser. I agree they should like drop you message via chat or something but most people should have enough sense to know resellers are not legit and they make this clear in their terms of service.
First: Did you change your avatar????

As far as I understood the EULA, they shall inform the user as well, as it is not sure, if he did breach it or not......

Maybe ( ;) ) I was not clear enough, buying from a third party side is never a good idea ;)

But on the other hand, there are a lot of third party 'shops' around that you 'could' loose over view (humble bumble springs to my mind)

Some of them might be legitimate, but who shall know ALL of the time for sure.....Hence the missing information (chat/email/whatever ;) )

I must admit, I never heard of kinguin before ;)

On the other hand we had a case in the German forum, where a guy bought TW3 via amazon (not direcly though) and the code was already used....he got his money back though.....

If needed I could give a link ;)

PS: Maybe you understand the irony in this ;)
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Sachys: Quoting oversized, repeated wall of text to point out how odd it is and you've posted it twice making it weirder!
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The board is 'failing' to accept my posts. So tried to post twice.
Just happened again - I think my posts are being reviewed before they are allowed to go live.

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BKGaming: I agree they should like drop you message via chat or something but most people should have enough sense to know resellers are not legit and they make this clear in their terms of service.
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I've been buying here for five years...what if it had been a hacker 'snipping' games every so often so as not to be obvious?

The hacker wouldn't notify you but GOG should so that you're not sweating bullets.

Also, yes buying keys is risky if the seller is dodgy.
Never would I have suspected it risky because even though the seller may have been legit
it wasn't GOG-Kosher.

Resellers are making keys affordable to us small minority who weren't born into Brady Bunch families.
It's making money for them as opposed to leeching taxes from society.
The keys sold on those sites the developers have already profited from.
If the worry is a continuous second market then why not limit the number of bundles one person can purchase?
Post edited August 06, 2015 by carnival73
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carnival73: Resellers are making keys affordable to us small minority
You keep going on about "rich" people. Do keys really need to be made affordable to people who claim to have 2000 games in a Steam account?
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carnival73: Resellers are making keys affordable to us small minority
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budejovice: You keep going on about "rich" people. Do keys really need to be made affordable to people who claim to have 2000 games in a Steam account?
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I buy a lot of affordable keys. ;)

That account was built over a five year period and technically cost me only about six grand considering all of the sales, giveaways and such.
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carnival73: The board is 'failing' to accept my posts. So tried to post twice.
Just happened again - I think my posts are being reviewed before they are allowed to go live.
more likely (considering your posts tonight) you've made a mistake in formatting somehow, or, you've posted certain words in capitol letters.
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Anyway
$7 bucks wasted.
Not the end of the world
Tomorrows keep happening to waste more shit.
There are three issues here.

Firstly, GOG ought to alert the user if a game is removed, and why. If that hasn't happened then it should have.

Secondly, buying grey market is asking for trouble, but I have more sympathy if someone has been given a grey market key as there's a reasonable chance that you wouldn't know that prior to trouble happening.

Thirdly, there is a difference between authorised retailers that will supply you with a GOG key legitimately- eg for TWitcher 3- and key resellers, and that distinction really needs to be made, er, distinct. A reseller by definition buys keys then resells them rather than selling directly authorised keys, that is reliant on two separate transactions and if either is fraudulent then there will be problems.

By the very nature of things that first transaction is far more likely to be questionable and be from box openings/ regional priced purchases/ payment fraud as that is how resellers can- despite the keys generally being bought off retailers- offer prices below that which retailers do, the people selling initially have lower costs. That also means everyone is far more likely to tell the end buyer to fuck off if they do have problems.
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Phasmid: payment fraud
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Because Gabe Newell will have to go without dinner tonight if you pay $60 for Metal Gear Solid instead of $80
It's 2015. Who still buys resold keys from shady third party re-sellers who got the keys with stolen credit/debit cards? You'd think in so many years of internet people learned their lesson.
Post edited August 06, 2015 by HijacK
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carnival73: Also, yes buying keys is risky if the seller is dodgy.
Never would I have suspected it risky because even though the seller may have been legit
it wasn't GOG-Kosher.
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carnival73: That account was built over a five year period and technically cost me only about six grand considering all of the sales, giveaways and such.
Your hypocritical defense of G2A and other key resellers is interesting, and seems to be highly grounded in your overly-developed sense of entitlement as a "not rich person" (who yet somehow is still able to spend "only" about $1200 on video games every year) . You say that GOG should put a warning on their front page that keys may be revoked in instances of fraud, and yet you make no similar claim for the reseller sites. Can you not see that the burden of the blame here lies with the site selling keys potentially obtained from dodgy sources, and thus, as you should now realize, are dodgy themselves?

To give you some perspective, it's like buying a "Rolex watch" from Alibaba.com, having it confiscated by New Zealand customs when it arrives from China, and then blaming Rolex for it while defending and promoting the Alibaba.com seller because they make it possible for "not rich people" to own stuff like Rolex watches.
Post edited August 06, 2015 by the.kuribo
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carnival73: I've got over 2k games on Steam and four pages of library here.

I'm really tired of offering patronage to retailers that don't even offer a thanks.

They can't even spare it if you manage to find one of their games discounted somewhere else.
With so many games you'd think gaming is for the common individual not for the rich.... oh wait!

This and new games purchased with stolen credit/debit card are the easiest bait to bite. In the end neither the store, nor the devs get their money and you're only contributing to con artists and filling the pockets of criminals.

Also, since when is a 20$ game a thing for the rich, not to mention newly released? Please! Self-entitlement is so last decade. I heard toughness is in fashion now.
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Goodaltgamer: First: Did you change your avatar????
Yep. :)

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Goodaltgamer: As far as I understood the EULA, they shall inform the user as well, as it is not sure, if he did breach it or not......

Maybe ( ;) ) I was not clear enough, buying from a third party side is never a good idea ;)

But on the other hand, there are a lot of third party 'shops' around that you 'could' loose over view (humble bumble springs to my mind)

Some of them might be legitimate, but who shall know ALL of the time for sure.....Hence the missing information (chat/email/whatever ;) )

I must admit, I never heard of kinguin before ;)
My understanding is technically the person who broke the service agreement is the one who sold the key, hence why they are contacted. The other person is just an unfortunate side effect since they lose access to the game since the key was not legit. But I agree that person should also be notified.

But as you know OP's not even sure if this has to do with that anyway...

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Goodaltgamer: On the other hand we had a case in the German forum, where a guy bought TW3 via amazon (not direcly though) and the code was already used....he got his money back though.....

If needed I could give a link ;)
What code though? I would assume GOG code included with the retail version, as that would be a legit code? In that case he should have gotten his money back which I assume came from Amazon since Amazon is a reputable company.

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Goodaltgamer: PS: Maybe you understand the irony in this ;)
Eh maybe. :P
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carnival73: Anyway
$7 bucks wasted.
Not the end of the world
Tomorrows keep happening to waste more shit.
I do find it silly that you think GoG owes you something for pulling a 3rd party reseller game which on release sold for $18, but you only paid $7 to the 3rd party reseller. When a guy on the street is trying to sell you a $500 watch for $20, you have to think you might be getting scammed...