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General discussionGOG Doesn't honor/respond to refund requests?(25 posts) (25 posts) 
(25 posts) 
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Posted October 19, 2020
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Fatheals: I'm confused, I submitted a refund request 9 days ago, almost immediately got a response asking if i'd accept wallet funds, but once I replied that I would prefer a refund to the card in question, I get no response after? Does GOG just not honor refunds unless you accept their in store credit? Or do they just not respond?
I have been waiting since end of June for a refund. No GOG has no intention to honor their refund requests. Nothing but an automated response from them, no acknowledgment that I requested a refund.
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ponczo_: *waves* PM me!
Would love to but your privacy settings won't allow it.
Post edited October 19, 2020 by AviaN1337
Posted October 20, 2020
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AviaN1337: Would love to but your privacy settings won't allow it.
ponczo_'s privacy settings are fine. But you have to change yours. Otherwise you can only chat with "friends".
Posted October 20, 2020
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PaterAlf: ponczo_'s privacy settings are fine. But you have to change yours. Otherwise you can only chat with "friends".
IMO blues should be excluded from that settings by default (so they could always be contacted).
But yeah, this is Gog's forum..
Posted October 20, 2020
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My chat is always open :)
Posted October 20, 2020
I had made 2 requests for the same game for which I did not have to download the offline installer to prove my good faith ... Several months ago. ^^ And I have not received any news. I abandoned the idea of ​​"refunds"
Posted October 21, 2020
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GriseBarbe: I had made 2 requests for the same game for which I did not have to download the offline installer to prove my good faith ... Several months ago. ^^ And I have not received any news. I abandoned the idea of ​​"refunds"
I see that there are two tickets of yours, both with the "Pending" status, which means we are waiting for your reply to our automatic messages :)
Posted October 21, 2020
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GriseBarbe: I had made 2 requests for the same game for which I did not have to download the offline installer to prove my good faith ... Several months ago. ^^ And I have not received any news. I abandoned the idea of ​​"refunds"
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ponczo_: I see that there are two tickets of yours, both with the "Pending" status, which means we are waiting for your reply to our automatic messages :)
Great! I don't have any more emails though, it's really weird this "new" system because I had to click on the links inside.

It is possible to resend me an e-mail or the method to follow, thank you in advance.
Posted October 21, 2020
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ponczo_: I see that there are two tickets of yours, both with the "Pending" status, which means we are waiting for your reply to our automatic messages :)
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GriseBarbe: Great! I don't have any more emails though, it's really weird this "new" system because I had to click on the links inside.

It is possible to resend me an e-mail or the method to follow, thank you in advance.
Sure, I will arrange it.
Posted January 20, 2022
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GriseBarbe: Great! I don't have any more emails though, it's really weird this "new" system because I had to click on the links inside.

It is possible to resend me an e-mail or the method to follow, thank you in advance.
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ponczo_: Sure, I will arrange it.
Hey man! My Name is William. I would like to delete my Account but the Support of gog.com wont help me. People said you are a very good supporter so I had the Idea to text you.

I only have one Game on this Account and thats the Witcher 3. I dont rly know when I have started this Account... Well might be a few years.. like 3 maybe or 4?? :/

Pls man just delete this Account. If you need any more Infmormation. Tell me what to do.
And I dont need a second conformation. YES I WOULD LIKE TO DELETE MY ACCOUNT.
Posted January 20, 2022
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None253784623: ...
Hey. I see that all your tickets have "closed" status because we did not receive a reply from you. In this case, please create a new one and make sure to reply to automated response if you receive one asking you to do so.

I will now close this thread as it's a necro.
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General discussionGOG Doesn't honor/respond to refund requests?(25 posts) (25 posts) 
(25 posts)