elcook: I’m reviving this topic as I believe it’s the biggest one focused on changes made on GOG.COM. Please bear with me as I’d like to address a few things that are both important for you and for us.

First, let me apologize all of you who spend time and effort to provide feedback regarding the website redesign we’ve launched for GOG.COM’s 10th anniversary celebrations, but were left without any reply from our side. This is not how this should look and work. You are an important part of the community built around GOG, one that is very vocal about everything we do, and one that cares about GOG. We really appreciate it, and this post is the first step we’re taking to fix communication with you.

While we didn’t communicate with you properly on the subject of the redesign, I’d like to let you know we’ve been reading and listening to your feedback from day one. As soon as you started sharing your thoughts, our design team was gathering the feedback and bouncing back ideas and solutions between themselves. They are constantly working on making the experience better, be it by fixing bugs or working on bigger changes that will go live this month and further on. Again, we failed at communicating that to you, and sorry about it, but we’re working on making things better, it just requires time and resources.

Third, I’d like especially thank a few community members who were very helpful to other users during the last few bigger sales, like Halloween and Black Friday. They have provided much help and guidance to users who felt lost, as well as provided some solutions that are missing from current promo layout. Thank you, this proves how great the community here is to each other.

As for some details what’s ahead of us – you know you can expect one more major sale on GOG.COM by this year’s end. A big part of the work of our design and development teams was devoted to making it great, so expect improvements from the sales mentioned above, like front page featuring, better recommendations and more – I don’t want to spoil too much, you'll see it for yourself soon. Some things probably won’t be ready for Winter Sale, but they will still come.

In this thread, as well as in others, you’ve been asking for changes, fixes or features. I’d like to address some of the feedback, just to kick-start the conversation, so I do encourage you to ask your questions and we’ll try our best to give you answers. One thing I’d also like you to keep in mind is that while we listen to your feedback and try to improve the general experience, some things will be changed but some will remain as they are, to make it best for as many gamers as possible.

Lack of GOGMixes
There are a few reasons why we’ve decided to remove GOGMixes. They were introduced back in 2010 and were never updated, which made the whole feature outdated. This also caused some issues with GOGMixes working properly with the new website. Other than that, through the years we've neglected GOGMixes and their moderation, which resulted in a huge amount of "spam" mixes.
We have plans how to improve games discoverability on GOG, so rest assured this will be addressed. As for GOGMixes, at this time I cannot commit to anything if they will be back this way or another. The topic will definitely be brought back to the discussion.

Site not working on old browser versions
As much as we’d like to, it’s impossible for us to keep support for all old versions of popular browsers. There is a reason why browsers are being updated by their creators (mainly being security reasons), and our main goal is to keep the site up to date with the latest versions.
And when it comes to IE support, due to the amount of work needed to support the website under IE combined with a very low margin of users, we decided to drop IE11 support entirely.

Filtering and sorting options lacking in the catalog
This is something we’re very well aware of, and we’re working on fixing those issues, like price sorting, discount sorting or list view. These are things that are next on the priority list after the sales featuring on the front page.

News section at the bottom of the front page
We hear you, and we have at least a couple ideas how to address that. Since no solution has been chosen yet, let me keep it like that for now, and I’ll be more than happy to tell more once we have things moving.

Once again, thank you for your feedback. And let’s keep the discussion rolling.

elcook: Once again, thank you for your feedback. And let’s keep the discussion rolling.