Just pointing out that GOG has quite likely already estimated that they can afford any losses from forum regulars thanks to the new blood that TW3
and Galaxy have brought in.
Unfortunately a pretty obvious conclusion.Even more since they can believe the "old user base" is secured and anyhow bound to slowly disappear, while the "new base" is the path towards growth...
But if, as a consumer, you enter a shop and see on the fora the following :
a) reports of accounts being hacked
c) threads being "nuked"
d) evidence of members being threatened, insulted, harassed
How do you feel about that new platform you have discovered? Compared to the archrival, where the client gives an apparence
of security. ...
The situation should be acted upon because It does convey an image that might be slighly negative
for the business. Even worse if the new customers experience that firsthand receiving an ugly PM because, for instance, they participated to that tempting GA
On GA purchases, I don't think they are that meaningfull either, rather marginal I'd say.
In the 6 months since I got hooked into the forums I've probably bought 40, both for myself and GAs. Why? Because the community is nice, and that's a rare thing to find on the internet anywhere, particularly around video games. Aside from GAs it's fun to get excited about games people I like are excited about that I otherwise wouldn't have paid any attention to (Nox, ahem).
Agree, but the number of GA organisers compared to the total user count is marginal. My GA budget, yours, Sinistar's and all the others together cannot compare with the potential that oozes from all these new shiny users ;-)
Anyway, GOG is aware of that issue and I hope we'll see the solution soon (not soon™).
"Good News™ soon™" is a distinct possibility, but then expect the echo of discontent to grow louder...