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General discussionAccount hacked(85 posts)(85 posts)
(85 posts)
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This is my favourite topic
Posted May 29, 2015
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Chross885: One of you guys said to try and PM a mod here on the forums?
Yeah, try Judas. He's super active and helpful, odds are that he can give your case a little boost.
Posted May 29, 2015
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Chross885: So now the guy has posted under my account in the forums now.

I've still only gotten the 1 response from customer support and am getting rather perturbed at this point. One of you guys said to try and PM a mod here on the forums? As long as I don't ever sign out of GOG Galaxy I still have access to my library. I'm really worried that he just made off with my account.
as F4LL0UT said - but find the post you're on about and get the link to it when you send a pm (hover the cursor next to the time posted bit of the post and the link icon will appear).
Posted May 29, 2015
I forgot I can go through galaxy to post on the forums. After using google translate, it appears he's having problems running the Witcher 3 which makes sense. I do not know if this mixup was intentional on his part or not but if it was, he's not very subtle about it.

At any rate, this is my main account as you might have guessed. I've posted twice in a language I cannot understand or speak. Again, if any mod sees this I really need some help here.
Posted May 29, 2015
Since OP can't do it: here.
Post edited May 29, 2015 by yogsloth
Posted May 29, 2015
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Chross85: I forgot I can go through galaxy to post on the forums. After using google translate, it appears he's having problems running the Witcher 3 which makes sense. I do not know if this mixup was intentional on his part or not but if it was, he's not very subtle about it.

At any rate, this is my main account as you might have guessed. I've posted twice in a language I cannot understand or speak. Again, if any mod sees this I really need some help here.
Try sending a private message to Firek.
Posted May 29, 2015
PM'd both Judas and Firek for help.

Incidently I have no issue running the Witcher 3 from my end within GOG Galaxy.
Post edited May 29, 2015 by Chross85
Posted May 29, 2015
This case should now be fixed. Sorry it took so long, but I needed outside help to fix it.
Posted May 29, 2015
Thank you Firek! I appreciate it. I have changed passwords for not only GOG but other services as well just to be safe. One last thing. It looks like on my account my currency is set to RUB. Is there a way to change that back to USD?
Posted May 29, 2015
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Chross85: It looks like on my account my currency is set to RUB. Is there a way to change that back to USD?
Go to the GOG home page and in the bottom right there is the option to change currency next to Language select.
Posted May 29, 2015
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Chross85: Thank you Firek! I appreciate it. I have changed passwords for not only GOG but other services as well just to be safe. One last thing. It looks like on my account my currency is set to RUB. Is there a way to change that back to USD?
Either scroll down on the main page (there's a setting at the bottom of the page)) or change it directly in your account settings.

It's a little strange though that you have the RUB option when you are located in the USA (I always thought the currency settings are IP based).
Posted May 29, 2015
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Chross85: Thank you Firek! I appreciate it. I have changed passwords for not only GOG but other services as well just to be safe. One last thing. It looks like on my account my currency is set to RUB. Is there a way to change that back to USD?
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PaterAlf: Either scroll down on the main page (there's a setting at the bottom of the page)) or change it directly in your account settings.

It's a little strange though that you have the RUB option when you are located in the USA (I always thought the currency settings are IP based).
You always have the choice between US-$ and the country's currency where you currently are based on your IP (if GOG supports that currency). So if the guy who hacked him lives in Russia he can set the currency to RUB.

The setting can be found here.
Posted May 29, 2015
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Chross85: Thank you Firek! I appreciate it. I have changed passwords for not only GOG but other services as well just to be safe. One last thing. It looks like on my account my currency is set to RUB. Is there a way to change that back to USD?
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PaterAlf: Either scroll down on the main page (there's a setting at the bottom of the page)) or change it directly in your account settings.

It's a little strange though that you have the RUB option when you are located in the USA (I always thought the currency settings are IP based).
Only reason that happened is because while I was hijacked I went in through GOG Galaxy and changed my location. You can manual change it withing GOG Galaxy settings. This is apparently independent of the currency setting.
Posted May 29, 2015
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Geralt_of_Rivia: You always have the choice between US-$ and the country's currency where you currently are based on your IP (if GOG supports that currency). So if the guy who hacked him lives in Russia he can set the currency to RUB.
I kinow. But shouldn't the currency switch back to US-$ after he had his account back and logged in from the USA again?
Posted May 29, 2015
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Geralt_of_Rivia: You always have the choice between US-$ and the country's currency where you currently are based on your IP (if GOG supports that currency). So if the guy who hacked him lives in Russia he can set the currency to RUB.
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PaterAlf: I kinow. But shouldn't the currency switch back to US-$ after he had his account back and logged in from the USA again?
To be honest, I'm not sure what happens if you set a default currency in the settings and you leave the area in which that setting is valid. That question can only be answered by the GOG webwizards.
Posted May 29, 2015
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Chross85: Only reason that happened is because while I was hijacked I went in through GOG Galaxy and changed my location. You can manual change it withing GOG Galaxy settings. This is apparently independent of the currency setting.
Normally a location change in the setting shouldn't change the currency. I changed my location as well and still have the same currencies as before. But I guess it's just another GOG bug.
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This is my favourite topic
Community
General discussionAccount hacked(85 posts)(85 posts)
(85 posts)