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8-bit ArmiesUnable to start the game, Direct3D 11 problem(11 posts)(11 posts)
(11 posts)
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Posted April 24, 2016
Hello.

I bought the Game two Days ago and installed it with the GOG Galaxy. When i tried to start the game a message pops up and say "Direct3D 11 not found. Do you wish to launch Windows Update?". I can pick yes,no or cancel but it dosent matter what i click on, nothing else happen.
After that error occurs i tried to run it as administrator and also in compatibility mode for Windows 7 but that didnt worked. So i installed the directx of the __redict and _CommonRedist folder and the VCRedist i found in the folders too but that didnt helped ether.
After that didnt helped i search for a solution for general Drect3D 11 missing and found recomundations to install DirectX 9.0c and some other directx versions, so i installed some different Version and tried to start the game, also by trying different compatibility modes and as administrator but the game dont want to start.

I also checked my DirectX Version with DxDiag and i have installed version 12 and no errors.

Can someone here tell me what to do? The support didnt answered my question since two days.

Killerawft


My System:
Windows 10 Pro N 64-bit
NVIDIA GeForce GTX 770
AMD FX(tm)-9590 Eight-Core Processor
8GB RAM
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Posted April 24, 2016
avatar
Killerawft: Hello.

I bought the Game two Days ago and installed it with the GOG Galaxy. When i tried to start the game a message pops up and say "Direct3D 11 not found. Do you wish to launch Windows Update?". I can pick yes,no or cancel but it dosent matter what i click on, nothing else happen.
After that error occurs i tried to run it as administrator and also in compatibility mode for Windows 7 but that didnt worked. So i installed the directx of the __redict and _CommonRedist folder and the VCRedist i found in the folders too but that didnt helped ether.
After that didnt helped i search for a solution for general Drect3D 11 missing and found recomundations to install DirectX 9.0c and some other directx versions, so i installed some different Version and tried to start the game, also by trying different compatibility modes and as administrator but the game dont want to start.

I also checked my DirectX Version with DxDiag and i have installed version 12 and no errors.

Can someone here tell me what to do? The support didnt answered my question since two days.

Killerawft

My System:
Windows 10 Pro N 64-bit
NVIDIA GeForce GTX 770
AMD FX(tm)-9590 Eight-Core Processor
8GB RAM
Shot in the dark, but you have the latest video driver installed for your gfx card? I believe it's 364.72 for NVidia.
Post edited April 24, 2016 by LiqMat
Posted April 24, 2016
avatar
Killerawft: Hello.

I bought the Game two Days ago and installed it with the GOG Galaxy. When i tried to start the game a message pops up and say "Direct3D 11 not found. Do you wish to launch Windows Update?". I can pick yes,no or cancel but it dosent matter what i click on, nothing else happen.
After that error occurs i tried to run it as administrator and also in compatibility mode for Windows 7 but that didnt worked. So i installed the directx of the __redict and _CommonRedist folder and the VCRedist i found in the folders too but that didnt helped ether.
After that didnt helped i search for a solution for general Drect3D 11 missing and found recomundations to install DirectX 9.0c and some other directx versions, so i installed some different Version and tried to start the game, also by trying different compatibility modes and as administrator but the game dont want to start.

I also checked my DirectX Version with DxDiag and i have installed version 12 and no errors.

Can someone here tell me what to do? The support didnt answered my question since two days.

Killerawft

My System:
Windows 10 Pro N 64-bit
NVIDIA GeForce GTX 770
AMD FX(tm)-9590 Eight-Core Processor
8GB RAM
avatar
LiqMat: Shot in the dark, but you have the latest video driver installed for your gfx card? I believe it's 364.72 for NVidia.
Yes i have installed the driver version 364.72
Posted April 24, 2016
avatar
LiqMat: Shot in the dark, but you have the latest video driver installed for your gfx card? I believe it's 364.72 for NVidia.
avatar
Killerawft: Yes i have installed the driver version 364.72
and you used the DirectX web installer?

https://www.microsoft.com/en-us/download/details.aspx?id=35&nowin10

What I do is uninstall every portion of the NVidia driver using the Windows add/remove tool. Then I run the free tool CCleaner on the registry. Finally I use the free tool Driver Fusion and go to the "Driver Family" click on the "NVidia" box and then click "Details" and delete the registry leftovers with that tool. I reboot and do a clean install of the latest driver. Works every time for me. I am using Windows 7 64 so I have no idea if this will work for you in 10.
Post edited April 24, 2016 by LiqMat
Posted April 24, 2016
I downloaded that installer the third time now and when i try to install it the setup say I already have the same or a newer version installed.
Posted April 24, 2016
avatar
Killerawft: I downloaded that installer the third time now and when i try to install it the setup say I already have the same or a newer version installed.
Maybe try the steps I do, but don't blame me if it destroys the OS. I have been using those steps for years and it always has worked for me.
Post edited April 24, 2016 by LiqMat
Posted April 25, 2016
avatar
Killerawft: Hello.

I bought the Game two Days ago and installed it with the GOG Galaxy. When i tried to start the game a message pops up and say "Direct3D 11 not found. Do you wish to launch Windows Update?". I can pick yes,no or cancel but it dosent matter what i click on, nothing else happen.
After that error occurs i tried to run it as administrator and also in compatibility mode for Windows 7 but that didnt worked. So i installed the directx of the __redict and _CommonRedist folder and the VCRedist i found in the folders too but that didnt helped ether.
After that didnt helped i search for a solution for general Drect3D 11 missing and found recomundations to install DirectX 9.0c and some other directx versions, so i installed some different Version and tried to start the game, also by trying different compatibility modes and as administrator but the game dont want to start.

I also checked my DirectX Version with DxDiag and i have installed version 12 and no errors.

Can someone here tell me what to do? The support didnt answered my question since two days.

Killerawft

My System:
Windows 10 Pro N 64-bit
NVIDIA GeForce GTX 770
AMD FX(tm)-9590 Eight-Core Processor
8GB RAM
Sorry to hear you're having an issue with our game Killerawft. We have a few PCs in-house with later NVidia cards like yours and no problem.

If you could send your log files over to us (there's a logs folder in the install directory) we can try helping you to troubleshoot this. Please send to support@petroglyphgames.com and we'll see if we can make sense of it. Also mention your GOG community name so we know where the request came from.

Thanks!

-8Bit
Posted April 25, 2016
I solved the Problem :D

I reinstalled the Game as administrator, then i installed all vcredist versions from the Game folder __redist and restarted the computer. After that i made exception rules for the Windows Defender for the gamefolder and for the game and the launcher exe files. Then i startet the game as administrator and now it works.

I already had installed the vcredist versions so I just clicked repair. Maybe the previous installed Visual Studio 2015 corrupted some files, i dont know.

Thanks for helping.
Post edited April 25, 2016 by Killerawft
Posted April 27, 2016
avatar
Killerawft: I solved the Problem :D

I reinstalled the Game as administrator, then i installed all vcredist versions from the Game folder __redist and restarted the computer. After that i made exception rules for the Windows Defender for the gamefolder and for the game and the launcher exe files. Then i startet the game as administrator and now it works.

I already had installed the vcredist versions so I just clicked repair. Maybe the previous installed Visual Studio 2015 corrupted some files, i dont know.

Thanks for helping.
Excellent! Glad you were able to get it running. I'm going to send this to my support guy here so that he can add this to our internal guide.

Thanks for letting us know how you did it!

-8Bit
Posted March 10, 2017
Hi, I bought the game today and have the same issue as Killerawft had. Allways getting the message "Direct 3d 11 not found" I tried the same steps as Killerawft did but unfortunetly I have no _redist folder in my game folder. Did I miss something? Using Windows 7 64 bit. Can anyone help or give me step by step guide?

Same problem with Hordes
Post edited March 11, 2017 by Tobitob
Posted August 04, 2017
avatar
Killerawft: I solved the Problem :D

I reinstalled the Game as administrator, then i installed all vcredist versions from the Game folder __redist and restarted the computer. After that i made exception rules for the Windows Defender for the gamefolder and for the game and the launcher exe files. Then i startet the game as administrator and now it works.

I already had installed the vcredist versions so I just clicked repair. Maybe the previous installed Visual Studio 2015 corrupted some files, i dont know.

Thanks for helping.
hi can u help me please ? i have the same problem but not solved.tnx
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8-bit ArmiesUnable to start the game, Direct3D 11 problem(11 posts)(11 posts)
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